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Mystic Ridge Resort

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Mystic Ridge Resort
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173 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Ottawa, Canada
Reviewed March 2, 2015

For travellers that hate the big resort all-inclusive mayhem, need some quiet and like to get out of the hotel and really explore, then this hotel fits the bill. You get a buffet breakfast that's sufficient and then you're on your own for your other meals - which I like because I explore around, find local restaurants to have different...

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2Thank 355DMP
Cherry Hill, New Jersey
Reviewed February 28, 2015

Stayed here while celebrating our 25th wedding anniversary and have nothing but good things to say. Well appointed, spacious and clean rooms. Very professional,helpful and friendly staff. Great breakfast buffet in the morning. Resort is only a short walk from beaches, shopping and restaurants.

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1Thank StangeT2015
Charlotte, NC
Reviewed February 27, 2015

Kay. S Charlotte NC. I stayed at property from 2/15/2015 to 2/24/2015 the staff was the best I have travel to Jamaica a few times since 2013 and I normally stay in Negril and Ive stayed in Montego bay. Hands down Ocho Rios is the best. The staff was wonderful My sister and I had a blast! very clean room...

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1Thank KayCharlotte_NC
Indianapolis, Indiana
Reviewed February 21, 2015

While the staff was very nice and helpful the hotel was very run down. The bathroom was dirty. The furniture was so dirty I would not sit on them. The window slates opened up to the outside (there was no windows in the bathroom) so bugs could easily get in. (and they did) The property was not maintained and there...

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2Thank adchpe
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Based on reading your review, we’re fairly sure you stayed in one of the vacation rentals that are located on the same property as Mystic Ridge, but not at Mystic Ridge itself. We ensure that all our rooms are clean and ready for guests prior to check-in. We’re sorry about the problems you encountered, but advise that this should be...

Reviewed February 20, 2015 via mobile

I'll preface this by saying im not sure if we stayed in a privately-owned unit or part of the hotel, but the property's common areas are shared, so only the room aspect of this review would potentially change. We stayed here last-minute because we got over-booked at hyatt zilara for 2 nights. Mystic ridge was tolerable, but I would not...

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1Thank Hawks1384
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for sharing your experience. We’re sorry about the problems you encountered with the WIFI. This information will be passed on to the relevant department and every effort will be made to prevent this problem from recurring. We are working continually to upgrade our amenities to deliver the best possible vacation to all our guests. On the positive side,...

Stockholm, Sweden
Reviewed February 4, 2015

we stayed at the mystic ridge for two nights and I must say in all of our travels we have never come across people at the reception as uninterested in customer service as at this resort. First of all, they could not locate our booking and thankfully I had my copy of the reservation. Secondly, our room lacked the most...

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3Thank bjorn604
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We're so sorry you didn't enjoy your stay. Based on reading your review, this does not seem like one of our rooms, but maybe one of the privately-owned apartments located on the same property as Mystic Ridge. There are several vacation rentals located on the same property as our hotel, but they are not managed by us. We would really...

Reviewed January 27, 2015

The property is not at pretty as the website. When I said there my rooms was to be decoration for my birthday. That never happen. Tv was low. Food was crap. room leak. room roof low. will never go back

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3Thank Dariel S
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for sharing your experience. We're so sorry about the problems you encountered. Mystic Ridge has been owned by the same family for years and we want all our guests to feel that they’re a part of the family. We will look into the concerns you had with your room and ensure any maintenance issues are fixed. Our most...

Chicago, Illinois
Reviewed January 12, 2015 via mobile

We just returned from a 4 night stay at Mystic Ridge Resort, and overall, I was pleased with my stay. I previously stayed at this property a few years back when it was under different ownership and called Crane Ridge Resort. This resort is walking distance from great shopping at Island Village and Taj Mahal; good places to eat, such...

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5Thank ballen2936
Kingston, Jamaica
Reviewed December 10, 2014

Lovely hotel, spent one night here with a friend during an island tour. Staff is very friendly and accomodating and the room was great. Breakfast buffet was very well prepared and there were multiple options blending local with international. Overall great place to stay. Oh and the view from the ridge is amazing!!

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2Thank Carlos A
Reviewed October 15, 2014

This is one of my favorite hotel stops in Ocho Rios. Having shopped around i decided to revisit the ridge. Stayed 3 nights for my family vacation. All front-desk personnel were courteous. However the girl in the restaurant was most pleasant. My kids enjoyed the experience as they got complementary access to Mystic Mountain. The aura & aerial view of...

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2Thank Asah B
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more   less 

Additional Information about Mystic Ridge Resort

Address: 17 DaCosta Dr, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $113 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mystic Ridge Resort 3*
Number of rooms: 44
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Also Known As:
Crane Ridge Hotel Ocho Rios
Mystic Ridge Resort Jamaica/Ocho Rios
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Questions & Answers

Here's what travelers have asked, with answers from Mystic Ridge Resort staff and other travelers.
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Questions? Get answers from Mystic Ridge Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms are quiet”
 of 5 bubbles 759bruced, 1 week ago | Read review
“There was bumping from upper floors and people was always passing by our window, I say choose a upper floor less noise and more view”
 of 5 bubbles 585miriamv, Jun 14, 2016 | Read review
“I would recommend to be away from main restaurant the music starts very early”
 of 5 bubbles love4travel2008, May 15, 2016 | Read review
“Beautiful view of the city or lush of the mountains depending on the room your in.”
 of 5 bubbles Taj_Bisnott, Feb 15, 2016 | Read review
“Second floor apartment better than the first floor standard room”
 of 5 bubbles Mummy155032, Jan 18, 2016 | Read review
5 of 5
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