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Mystic Ridge Resort

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Mystic Ridge Resort
Mystic Ridge Resort
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164 Reviews from our TripAdvisor Community

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There are newer reviews for Mystic Ridge Resort
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Showing 152: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed May 4, 2016 via mobile

Stayed here at Mystic Ridge with family and my sweetheart, and can honestly say we had a wonderful stay. Courtney made sure we were comfortable could call him at anytime and get him if need be, but we did not need to bother him because everything was on point. The place was cleaned, tv, radio and etc. we're all in... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 3, 2016 via mobile

This resort is really on a budget.I stayed in a one bedroom which turned out to be not a comfortable stay.The room smelled as how it looked.Old!!! The bed seems as if it had the same sheet on from the previous guest. What made this experience even worst is the breakfast is served by someone which they tried to stretch... More 

Helpful?
Thank Alicia F
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Dear Alicia, After reviewing the photos of your room that you uploaded to TripAdvisor, we were surprised to read your comments. From what we could see, your room seemed to be very clean and in good shape. However, all feedback is welcome and appreciated. Mystic Ridge is known in Ocho Rios for its outstanding value: unpretentious rooms that are centrally... More 

Travelers are raving about these Ocho Rios hotels

Port of Spain, Trinidad
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2016 via mobile

It was fantastic and the location is perfect. Close to the world's fsmous Dunn's River Waterfall(which we climbed). The breakfast is all Jamaican.My family loved the pool.Looking forward to return next year with more family.

Helpful?
1 Thank randybittan
Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed April 4, 2016

Based on a few reviews, I was a bit nervous staying at this resort. I asked a few colleagues who were familiar with the area. And after receiving the go ahead I decided to reserve a room. I am glad that I did. I had hot water, a running A/C, no roaches nor did I experience any of the other... More 

Helpful?
Thank lvforgod
Kingston Parish, Jamaica
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 15, 2016

So my husband and I decided to take a short vacation out of town and after searching on trip advisor for a couple weeks, Mystic Ridge was our final destination. The entrance of the hotel into to the parking lot was beautiful. The receptionist kindly greeted us, completed our transaction and showed us to our room. Oh my God, the... More 

Helpful?
5 Thank Taj_Bisnott
Mississauga, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 26, 2016 via mobile

This hotel was not anything special to be honest. We had to move rooms since the safe wasn't working in the first room. The staff were not too friendly. The only good thing was how close Dunns River was nearby.

Helpful?
2 Thank JaneenBro
Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 18, 2016

Arrived at Mystic Ridge Resort end of December. Standard room was not up to par; mainly issues with shower, no water pressure & no hot water. The TV in room did not work. Second day in this room, issues tried to be resolved to no avail. Spoke to manger & got transferred to a one bedroom apartment at this facility,... More 

Helpful?
2 Thank Mummy155032
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We appreciate your positive comment about Mystic Ridge’s fantastic location, right in the heart of Ocho Rios. We’re also glad that you were upgraded to an ocean view room after speaking to the manager. We do everything possible to help whenever our guests have a concern. We apologize for the difficulties you had with water pressure. This is a common... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 10, 2016

The most positive thing I can say about this place is they hired a great photographer for the pictures on their site. I was with a group of 7 others and none of our rooms looked like that. When we checked in the staff forgot to run my credit card so the next night after coming back from a wedding... More 

Helpful?
7 Thank L L
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

We’re sorry you were briefly locked out of your room and for any inconvenience caused to you and your friend. You’re right, we should have charged your credit card at check-in and we have reminded our employees at reception about this. We appreciate that you took the time to share your experience and we will use this feedback to improve... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 6, 2016

I love, love, love Ocho Rios and always stay here, has gorgeous views, huge rooms, the staff even gave my son and husband their staff (jamaican) breakfast instead of the buffet one. Always have a nice time here

Helpful?
2 Thank Natalie_Louise2181
St. Albert, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2016

We stayed at this resort for two full weeks. We found it very private, and comfortable. It is located within easy walking distance to many things of interest. The facility is somewhat older,tired and needs maintenance, however, the staff were quite friendly as were the other guests. We would recommend this if you were looking for a place that is... More 

Helpful?
1 Thank 2015Tom
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more   less 

Additional Information about Mystic Ridge Resort

Address: 17 DaCosta Dr, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $111 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Ridge Resort 3.5*
Number of rooms: 44
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Also Known As:
Crane Ridge Hotel Ocho Rios
Mystic Ridge Resort Jamaica/Ocho Rios
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