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Mystic Ridge Resort

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Mystic Ridge Resort
Mystic Ridge Resort
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163 Reviews from our TripAdvisor Community

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Showing 151: English reviews
San Martin, California
1 of 5 stars Reviewed 1 week ago

We had no hot water the second day, internet was sketchy, pool closed, and they first put us in a room with broken window coverings and bad AC. You do not want to stay here! If you need to change your reservation, they will not honor refund policy.

Helpful?
Thank rebekah552016
1 review
2 of 5 stars Reviewed 1 week ago via mobile

It was an OK place, it was nice view from the lobby area. The housekeeping team need to be retrained, on how to clean. After they were done "cleaning" there was dust everywhere. I was there for a week and I had the same sheets since the first day. On the website I asked for a king size bed when... More 

Helpful?
Thank Brad S

Travelers are raving about these Ocho Rios hotels

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Me and my wife stayed here for 1 night. Check in process was fine. Room was not ready, we arrived about 2:55, but only had to wait about 20 minutes for it to be ready. The girls at the desk were not rude, however, they were not as welcoming as I thought they would be. The grounds could definitely use... More 

Helpful?
Thank Jeremy H
Trinidad
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

Overnighter while conducting business in the area. Room was nice but on the small side. Stayed in a room with double beds. One king size bed may have afforded more room. Can't comment on pool other than it looked attractive. Customer service was good. Breakfast was great, tasty.

Helpful?
1 Thank Ackbar
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 14, 2016

The room was clean had cleaning service every other day friendly staff , location great, short walk to shopping and beach, great view and the grounds are well kept, the overall setting was relaxing this was our second stay at this address and we would stay there again.

Helpful?
2 Thank Miriam V
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 6, 2016

Stayed here for one night as my mom and I were in Ochi for a wedding and just needed somewhere to overnight. Pros- low rates, friendly staff, great central location, beautiful views, well-kept property, nice pool, breakfast included. Cons- Not much parking, rooms need to be properly cleaned (cobwebs and dusty), influx of mosquitoes and ants, low water pressure (I... More 

Helpful?
2 Thank Kristy F
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2016 via mobile

Nice hotel with pool and ocean view and a wonderful garden.The rooms are clean and wonderful. There is a restaurant and bar. breakfast and dinner was excellent. The stuff was friendly and helpful. We really enjoyed our time there.

Helpful?
1 Thank Emanuela L
mississauga
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 15, 2016

I went back to ocho rios April 27 2016 stayed for 1 week at mystic ridge thats what the sign says but It may also come up on many websites as Condos at the ridge. This property is located across the street from the Taj Mahal shopping center,it is pretty but the prices are high, a lot of buses come... More 

Helpful?
Thank love4travel2008
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 11, 2016 via mobile

Please do not be fooled by the beautiful photographs online. Yes they look amazing. Apparently these photos were taken the day it was painted 25 years ago. This property is unkept and in need of a total renovation inside and out. Julisa assisted us with check in procedures and was super nice and professional. She handed us a purple clear... More 

Helpful?
3 Thank Tiffany F
Rebecca R, Guest Relations Manager at Mystic Ridge Resort, responded to this review

Thank you for your positive comments on the friendliness and helpfulness of Mystic Ridge staff. We’re glad you were upgraded to an apartment suite because of the challenges with your previous accommodation. Low water pressure is a common problem across the island of Jamaica, and many hotels face this issue. We’re sorry this had a negative impact on your stay,... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 4, 2016 via mobile

Stayed here at Mystic Ridge with family and my sweetheart, and can honestly say we had a wonderful stay. Courtney made sure we were comfortable could call him at anytime and get him if need be, but we did not need to bother him because everything was on point. The place was cleaned, tv, radio and etc. we're all in... More 

Helpful?
Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A modern gated complex complete with swimming pool, bar area, restaurant and tennis court. Air conditioned rooms with jacuzzi with king and queen side beds. Can sleep up to 8 people. ... more   less 

Additional Information about Mystic Ridge Resort

Address: 17 DaCosta Dr, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $111 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Ridge Resort 3.5*
Number of rooms: 44
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Also Known As:
Crane Ridge Hotel Ocho Rios
Mystic Ridge Resort Jamaica/Ocho Rios
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