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Main Street P.O. Box 771, Ocho Rios Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (12933)
Pool & Beach (2876)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sandals Ochi Beach Resort
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 36 hotels in Ocho Rios
Location
Cleanliness
Service
Value
Travelers' Choice
•Situated on over 100 acres of lush hillside gardens overlooking the Caribbean Sea•529 villas, luxury rooms and suites with fantastic mountain and ocean views•94 pools (7 large public pools), 22 whirlpools•16 dining options including room service for butler serviced suites•2 luxurious Red Lane Spas•Complimentary golf at Jamaica’s most elite and popular golf course, the Sandals Golf & Country Club (Transfers to the golf course are included)•Over 5,000 sq. feet of first class meeting and conference facilities•Recently completed US$60 million renovation/refurbishing exercise•Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand”, 18 years in a row•Voted Sandals Grande Riviera ‘Jamaica’s Leading Resort’
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Room & Suite (2,571)2,571
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Salon
Adults only
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Private beach
Desk
Housekeeping
Private balcony
Flatscreen TV
iPod docking station
Bath / shower
Hair dryer
Room service
Safe
Seating area
Telephone
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English
11,164Reviews1,506Q+A100Room tips
Traveler rating
  • 6,737
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Traveler safety
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Popular mentions
ElecTech757 wrote a review Nov 6
Rochester, Pennsylvania27 contributions9 helpful votes
Did a wedding moon at Sandals. The staff was spectacular and couldn’t have done a better job for our stay and wedding. Would recommend their services to anyone wanting a special wedding. Our planners Yanique and Nischelle especially! Also for Janiel at the front desk for their wonderful hospitality! All of the staff were wonderful and made us feel very special and welcome. The photographer was also excellent and did a wonderful job with our pictures. Also a huge thank you to the Minister Reverend Black for putting me at ease during the ceremony and for doing a wonderful job as well! Thank you all!
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Shawn Redhead, Owner at Sandals Ochi Beach Resort
Responded 1 week ago
Hello and thank you for taking the time to share your review of Sandals Ochi Beach. We were very happy to read your review as it seems we were successful in our endeavor to provide you with an unforgettable vacation, filled with memories that you will cherish for years to come. We remain dedicated to offering a service where we go above and beyond for our guests and we very much appreciate your positive words. We look forward to hosting you again in the near future.
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mhunter62 wrote a review Sep 2020
Lawrenceville, GA11 contributions6 helpful votes
First of all, I have not stayed at a Sandals resort. I booked a week there back in April for travel in November of this year. I had Sandals book my flight for me. Big mistake. They booked me with Spirit Air which is a whole other review. I receive an email from Spirit Air the first of September stating that my flights had been changed. I would be flying out a day later than originally booked, at 10pm to arrive at a stop over at 2am and then my next flight to Jamaica would the following day. So basically arriving 3 days into my booking with Sandals. It stated in the email that if I had a problem I should contact Sandals directly. Which I did immediately. After going through the recorded gymnastics of being connected to someone who could help I was put on hold for 30 min. When I finally got someone and told them my problem, they said I needed to talk to the flight desk. On hold again for 30 min. Spoke with the flight desk and put on hold numerous times to be told I had to contact Spirit myself and either cancel or change the flight. I asked about dates available that I could change my flight to and was again transferred and put on hold for 30 min. Once I finally got some dates to change my flight, I tried contacting Spirit which was not easy and Sandals had no direct number for me to call.. After looking on line, I determined there were no flights that would work. I called Sandals again to initiate cancellation and was put on and off hold and transferred for at least 3 hours. Was told to call back the next day first thing because they were sure they could get me on a flight for the original date. They cold not. Before I got it all cancelled between airline and resort, I had spent a total of 8 hours. I will NEVER use Sandals or Spirit for travel. I can't imagine what I would go through if I had any trouble during my flights.
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Date of stay: September 2020
Service
3 Helpful votes
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Response from Shawn Redhead, Owner at Sandals Ochi Beach Resort
Responded Sep 20, 2020
Hello and thank you for taking the time to share your review with us. At Sandals, it is always our goal to provide our guests with service consistent with our stellar reputation at every point of interaction. It is upon this basis that we try continuously to recruit, train and re-train our team members to standards of service that will guarantee our client’s comfort, convenience and satisfaction. We sincerely apologize if you felt like you did not experience the exceptional customer service for which we are known. We are respectful of the opinions you have expressed and recognize that one person’s specific experience can only be judged by that individual. We are grateful for feedback, inclusive of reviews such as yours, as it allows us the opportunity to identify our strengths and weaknesses. Our response to feedback continues to be in word and deed. We hope that you would afford us an opportunity to demonstrate the same during a future stay.
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carongoodall wrote a review Sep 2020
West Kelowna, Canada12 contributions4 helpful votes
+1
Second time to this resort, it is amazing. Never crowded when I go in off season. Been butler and concierge service. Both equally handy. But butler...come on, that’s a life long bucket list. You won’t know what I mean till you try it! Concierge do so much for you that you don’t realize the headache unless you’ve just booked “luxury” level. Have someone book all my res’s and excursions...yes please, I’ll be at the pool while you work on that thanks. Non sto food and snacks and booze if you want it.
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Date of stay: March 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Shawn Redhead, Owner at Sandals Ochi Beach Resort
Responded Sep 9, 2020
Hello and thank you for rating our resort! It truly was a pleasure having you stay with us at Sandals Ochi. We appreciate your positive feedback and definitely look forward to hosting you again in the near future for another great vacation experience!
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x31Katie wrote a review Aug 2020
Aylesbury, United Kingdom28 contributions11 helpful votes
+1
We actually stayed in November 2018 but I am super late writing this! We landed in Jamaica Kingston airport just after 5pm, the flight from the UK took just over 10 hours so we were pretty tired. We waited for our bags, a note on this, there are people wo will try and help you take your bags off and take them to where they need to be. They will also expect a tip. We politely declined and got our bags and went through to find the Sandals arrival lounge. Here we gave our names and sat down for some champagne whilst we waited for our transport. I must say that it was a bit hectic as there were staff telling you to get in line then you’d find out it wasn’t for you so you’d sit back down. Then someone would move your bags and you worried it wasn’t going to the right place. Once this was all sorted, we had to tip the person who took our bags 200 feet from the airport to the back of the Sandals mini bus, so be prepared for that. We had done our research before coming, so we knew that there was about a 2-hour drive to Ochi. The driver spoke about different areas of interest on route but because it was dark it was difficult to make out what we were looking at. The driver asked if we wanted to stop for a toilet break but we all declined and just wanted to get there. We’d booked a Honeymoon Hideaway Luxury Club Level Garden Cottage, with it being club level we were escorted to the private club level lounge where we signed in on ipads and were then taken to our rooms. The Garden Cottage we had was in the most ideal location we could have asked for. We were on the beach side, far enough away from any of the music areas but close enough to be able to walk easily to anything we wanted. The room had a double sink, hair dryer, shower/bath, mini fridge, coffee machine, iron and board, two wall mirrors, one full length mirror and one light up mirror with a magnify mirror, safe, a UK plug socket in the wall, air con and a fan. There was nothing else we could think of that we would have required in the room. It was cleaned daily, and we had a turn down service nearly every evening. The fridge was stocked with the wine and beer and was topped up daily. There is no free rose wine, which is a shame, but you can pay for it if you wanted. We also had a spirit cupboard with Gin, Vodka and other bits. We left little notes of what we wanted in the room for drinks and most of the time they were there when we got back. We had a wonder round the resort, it was pretty late into the night but we found our way easily enough to the beach bar which had late night food overlooking the water. The next day we explored the entire resort, it is huge! The beach side and hill side are separated by a public road. There is a Sandals bus which runs every 5-10 mins and takes you back and forth. We also booked all of our restaurants for the week, the only place that was not open was Valentinos. I have to tell you that the staff here are the best, they are so friendly and accommodating. There are so many pools to choose from, our favourite was on the beach side by Neptunes. This pool had a swim up bar and playmakers. The playmakers are staff who are there to keep you entertained. I was dubious on whether this would be something we would enjoy; I was very wrong. They were excellent. They would dance, play games, sing, laugh and jump around the pool. There were foam parties, music, competitions. Honestly it was the most fun we could have ever wished for. The Rabbit hole is the place to be in the evenings. Get the secret password from staff to get in. There is a stage, seating up and down stairs and a bar. The most amazing singers and service. Get the Moscow Mule to drink! We tried to eat at every restaurant available but given we were only there 10 days there was no way we could do it. Breakfast was at Sky Vista which had a buffet. The bacon is the best! We also managed to have breakfast at the Southern Table on the hillside which served the same. Highlight’s for us was the Sushi bar – this completed exceeded what I would have expected. The French restaurant had the best dinner food by far and the service was second to none. We went to Kimonos, and I was a little disappointed by it. The chef we had seemed to be a stand in, all the other tables had really engaging chefs who were chopping the food and trying to get it into your mouth by throwing it, making big flames and making hearts into the food. Our chef just cooked and left; he really didn’t entertain. The trip to go on is the Dunns River Falls boat trip. Ochi has a dock where the Sandals boat sits and takes you to the falls. Bring water shoes for this, or you can borrow some on the boat for $5 I think! The climb is great and not as scary as you would think. On the way back on the boat you go snorkelling and then are served lunch and then the party starts. There is a DJ, people coming around pouring shots in your mouth and everyone is dancing and taking part. We will never forget that moment. We would like to say a particular thanks to Tariq and Mario who we became friends with. They are an absolute credit to Sandals. We even had lunch with Tariq on our last day and he took us to the bus to say goodbye. Thank you Sandals for making our first holiday together so special.
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Date of stay: November 2019
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Shawn Redhead, Owner at Sandals Ochi Beach Resort
Responded Aug 30, 2020
Hello and thank you for rating our resort! It truly was a pleasure having you stay with us at Sandals Ochi and we are happy to know that despite a few anomalies, you enjoyed your stay with us. We appreciate your positive feedback and definitely look forward to hosting you again in the near future for another great vacation experience!
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Elena wrote a review Aug 2020
Canada1 contribution1 helpful vote
I must say a great job in particular to the propertys’ Chief Engineer, General Manager and Engineering Team On the upkeep of the property. In comparison to my visit last year and my most recent visit to a breakfast event last month I must say the property is in much better Condition!!! Keep it up!
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Date of stay: July 2020Trip type: Traveled on business
1 Helpful vote
Helpful
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Response from Shawn Redhead, Owner at Sandals Ochi Beach Resort
Responded Aug 20, 2020
Hello and thank you for rating our resort! It truly was a pleasure having you stay with us at Sandals Ochi Beach. We appreciate your positive feedback and definitely look forward to hosting you again in the near future for another great vacation experience!
Read more
Previous
PRICE RANGE
$368 - $754 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals grande riviera beach & villa golf hotel ocho rios, sandals grande riviera beach and villa golf resort, sandals ocho rios, ciboney ocho rios
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
529
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Frequently Asked Questions about Sandals Ochi Beach Resort
Which popular attractions are close to Sandals Ochi Beach Resort?
Nearby attractions include Dunn's River Falls and Park (3.4 miles), Blue Hole (3.7 miles), and Konoko Falls & Park (1.7 miles).
What are some of the property amenities at Sandals Ochi Beach Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sandals Ochi Beach Resort?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Sandals Ochi Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sandals Ochi Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sandals Ochi Beach Resort?
Conveniently located restaurants include Juici-Beef Patties, Christopher's, and Miss T's Kitchen.
Are there opportunities to exercise at Sandals Ochi Beach Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sandals Ochi Beach Resort have an airport shuttle?
Yes, Sandals Ochi Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals Ochi Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals Ochi Beach Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sandals Ochi Beach Resort?
Many travelers enjoy visiting Firefly (0.9 miles).