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Rose Hall, Mahoe Bay, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
4 people have started booking this hotel
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Jamaica
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 74 hotels in Montego Bay
Location
Cleanliness
Service
Value
Travelers' Choice
The All Inclusive 24h Adults Only Hotel Riu Palace Jamaica opens all year round and is located in the exclusive enclave of Mahoe Bay, in northern Jamaica. Riu Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Montego Bay (4,5 km) and Sangster International Airport Montego Bay (MBJ) (2,7 km) and invites you to explore the area. The hotel has 288 comfortably furnished rooms with free WiFi and offers many amenities. Relax in our spa or get in shape at the gym. 3 outdoor infinity pools, 2 of them with swim up bar. Daytime and evening entertainment as well as a discotheque. For lovers of gastronomy, live cooking stations at our main buffet as well as Japanese, Fusion, Italian and Steakhouse specialty restaurants; 4 bars.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Car hire
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Canoeing
Diving
Horseback riding
Snorkeling
Water sport equipment rentals
Windsurfing
Entertainment staff
Evening entertainment
Nightclub / DJ
Taxi service
Banquet room
Spa
Facial treatments
Massage
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish, German, Italian
Hotel links
Special Offer:Receive 500 free points
3660Reviews1499Q+A100Room tips
Traveler rating
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Popular mentions
Lady Eagle wrote a review Oct 20
5 contributions1 helpful vote
This resort met and exceeded our expectations! From the welcome beverage to getting to know the staff...everything was done with excellence. REN made the best morning coffee (went out of his way to ensure I had soy milk because I don't drink milk) and Horace, Micheal, Marice and Osborne took great care of our needs at the restaurants and buffet daily. We got to know Renaldo and Gregory who made sure our cups never stayed empty...the food was amazing and authentic and everyone in the spa, excursions and activities stand made our stay heavenly. Everyone in the resort from the cleaning staff to room service and bar tenders made us feel at home. If that wasn't enough we had access to breakfast, lunch, activities and shows at the sister resorts (Reggae & MoBay) AMAZING EXPERIENCE!! THANK YOU RIU PALACE
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip: If you don't like noise you should make sure you get a room away from bars and pool areas
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1 Helpful vote
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Anne P wrote a review Oct 1
1 contribution1 helpful vote
Shout out to Lloyd (Sparks), Jemar, Lady T, Stone, and Monique for making our vacation the best one to date! The staff are wonderful and make sure you truly embrace your vacation to the fullest! Highly recommend!
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Date of stay: September 2021Trip type: Traveled with friends
1 Helpful vote
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Sarah Z wrote a review Sep 2021
Iowa City, Iowa1 contribution
I visited with a group of friends with all different bookings. They got us in our rooms super quick; and all the rooms were in the same area/hall. Covid tests were easy and right on time. Food was excellent at the buffet and Japanese restaurant (Zen). Waitstaff were super friendly and attentive especially Jemar and Stone at the buffet and Monique, Paul, and Dan at the pool. Lady T and Lloyd “Spark In the dark” were so fun and tried to get everyone having a good time! Hotel was very clean, small but not tiny, we had an excellent time and would highly recommend! Love, the Scoobydoopapa gang from Iowa!
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Date of stay: September 2021Trip type: Traveled with friends
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Amanda H wrote a review Sep 2021
1 contribution1 helpful vote
+1
I’ve been to quite a few all inclusive but this was hands down the best stay I have ever had. The staff truly made our group feel welcome. They went out of their way to make sure than we had a great time. They learned our names, where we were from, why we were here and greeted us every time they saw us. Jemar and Stone always had a table ready for us when we showed up for meals. Stone made the most beautiful table setup on my birthday for dinner. Jemar & Stone both made sure to let everyone know it was my birthday. The entertainment staff (Spark and Lady T) had us out there doing all sorts of activities we never would have engaged in. Paul and Monique made sure we always had water with our drinks to keep us hydrated. The food was delicious (the jerk chicken, the pasta bar - so great!). Our rooms were always clean and restocked. The front desk staff called to check in on us. Michaela with Amstar also made sure we had no questions- got us setup with our return COVID testing on site (back in a few hours) and transportation to the airport. I have not a bad thing to say overall minus the wait time for one meal at Krystal. I truly hope I mentioned everyone who made us feel so welcome. We appreciate you letting us be “JAmericans” for a few days!
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Date of stay: September 2021Trip type: Traveled with friends
1 Helpful vote
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Brit J wrote a review Sep 2021
1 contribution
+1
Stayed at the Riu palace to celebrate a friends birthday and it exceeded all of our expectations. Our server Stone made a special table for our friend the night of her birthday (without even asking). Jamar always had a table waiting at breakfast and lunch to accommodate our large group. He also had the best jokes!! It was a highlight of our day to see both him and Stone! Monique and Paul - best bartenders, hands down. If you visit- they will take the absolute best care of you!!! The entertainment staff - Lloyd (“sparky”), Lady T, DJ 40, A man of thunder, and the rest of the crew worked all day and night to make sure their guests were having the best time. (Noon water aerobics was probably one of the best times). The games and creativity of their staff was tremendous and you could tell they put their heart and soul into their job. I would recommend this hotel to anyone looking for a fun and relaxing trip. You will feel like royalty at the palace thanks to the amazing staff. 10/10! My friends and I will be back for sure.
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Date of stay: September 2021Trip type: Traveled with friends
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PRICE RANGE
$283 - $722 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
288
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Frequently Asked Questions about Hotel Riu Palace Jamaica
Which popular attractions are close to Hotel Riu Palace Jamaica?
Nearby attractions include White Witch Golf Course (4.1 miles), Cinnamon Hill Golf Course (4.7 miles), and Rose Hall Great House (4.3 miles).
What are some of the property amenities at Hotel Riu Palace Jamaica?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu Palace Jamaica?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Hotel Riu Palace Jamaica?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Jamaica?
Yes, parking is available to guests.
What are some restaurants close to Hotel Riu Palace Jamaica?
Conveniently located restaurants include Sugar Mill, Tokyo Jo's, and Mystic India.
Are there opportunities to exercise at Hotel Riu Palace Jamaica?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Which languages are spoken by the staff at Hotel Riu Palace Jamaica?
The staff speaks multiple languages, including English, Spanish, German, and Italian.
Are there any historical sites close to Hotel Riu Palace Jamaica?
Many travelers enjoy visiting Rose Hall Great House (4.3 miles), Barnett Estate Plantation (4.0 miles), and The Cage (2.9 miles).
Does Hotel Riu Palace Jamaica have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Jamaica accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.