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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 74 hotels in Montego Bay
Location
4.5
Cleanliness
4.8
Service
4.8
Value
4.5
Travelers' Choice
The All Inclusive 24h Adults Only Hotel Riu Palace Jamaica opens all year round and is located in the exclusive enclave of Mahoe Bay, in northern Jamaica. Riu Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Montego Bay (4,5 km) and Sangster International Airport Montego Bay (MBJ) (2,7 km) and invites you to explore the area. The hotel has 288 comfortably furnished rooms with free WiFi and offers many amenities. Relax in our spa or get in shape at the gym. 3 outdoor infinity pools, 2 of them with swim up bar. Daytime and evening entertainment as well as a discotheque. For lovers of gastronomy, live cooking stations at our main buffet as well as Japanese, Fusion, Italian and Steakhouse specialty restaurants; 4 bars.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Car hire
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Canoeing
Diving
Horseback riding
Snorkeling
Water sport equipment rentals
Windsurfing
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Taxi service
Banquet room
Spa
Facial treatments
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Whirlpool bathtub
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, Spanish
Hotel links
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3916Reviews1568Q+A100Room tips
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Most Recent
Sharay217 wrote a review Aug 7
1 contribution1 helpful vote
I enjoyed my time at the RIU Palace. Very friendly, hospitable staff!!! We were a large group and they were very accommodating to my family and friends. This was my second visit and I would definitely return.
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Review collected in partnership with riu.com
Date of stay: July 2022
Value
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Angela Nash wrote a review Aug 2021
County Durham, United Kingdom16 contributions34 helpful votes
+1
Hotel's Favorite
HOTEL - So beautiful and clean the view as you walk from the lobby to the pool area Is breathtaking. Two pools , one with a swim up bar leading straight off to a beautiful Sandy beach. The rooms were gorgeous and very clean and spacious, cleaned every day if you wish. FUN - if you want a lively atmosphere the Montego Bay and Reggae are the better hotels , they party all day and night and a lot more busy . We saw some wild pool parties at the Montego Bay one day . The Palace is more chilled out and quiet day and night! FOOD - well this is our only complaint .. A la carte restaurants were not open every night which is very disappointing given that this is a Premium hotel and we payed a lot of money to stay there. The steak house was only open twice a week which I think is not good enough!! The buffet was ‘OK’ but we found that the buffets in the Reggae had a lot more choice so spent a lot of time eating there .. again disappointed given that hotel wasn’t Premium like the Palace. Think this need rectified and their A La carte restaurants had a better mini choice too . Not good at all! ENTERTAINMENT - NOT GREAT .. again the Reggae and Montego Bay hotels had big stages with the best entertainment , all we had was. Pool Bar and some nights we didn’t have any entertainment to the standards we’d expect for the Palace! ANIMATION TEAM - Amazing people so friendly and work really hard to make your holiday the best . Sparky was just superb that boy has so much energy and entertained everyone day and night! His dancing skills are amazing!! Slims, Lady T and Funsize too great girls and so friendly! Lastly .. LIFEGUARD ‘Audley’ .. what a lovely hardworking friendly young man he deserves a mention! Put in in the review that he is very a very happy guy , 1 in a million! he knows how to deal with guests very good. we will be back to the resort very soon just because of that guy he told us a lot of good things about the island and the riu resort. We need more people like him .
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
17 Helpful votes
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alanjones2022 wrote a review Aug 4
Paignton, United Kingdom1 contribution1 helpful vote
Brilliant hotel have stayed Rui three times now and have not been disappointed once…visited Bob Marley 9 mile, bit disappointed to much emphasis on getting high. Visited Dunn’s river falls and blue hole, highly recommended. And catamaran trip to ricks cafe for lovely sunset. Visited Jamaica for our honeymoon and loved every minute of it. Go you will not be disappointed…
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Review collected in partnership with riu.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Shawnette L wrote a review Aug 4
6 contributions
I could not be happier with our stay. We were greeting with wine and the friendliest staff. The rooms were very clean and our ocean view was gorgeous. Our bed was very comfortable. We appreciated the 24 hour room service which was included in our stay. They are not stingy with their drinks. We had an amazing, fun and relaxing trip.
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Review collected in partnership with riu.com
Date of stay: July 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Doll61 wrote a review Aug 3
1 contribution
My stay was awesome everyone at the Hotel was very knowledgeable, Polite thank you all for a fantastic vacation stay I will be back soon. Thank again to everyone I have nothing negative to report thanks
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Review collected in partnership with riu.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nikki and Dixie wrote a review Jul 2022
Harrogate, United Kingdom20 contributions4 helpful votes
+1
From the moment we arrived we were greeted by the kindest people ever ! We felt so safe and taken care of immediately, the 5 min drive to our hotel was easy , then we were greeted with a glass of champagne, and upgraded to a ocean front suite as it was our 25th wedding anniversary. The room was stunning, the view amazing, I honestly cannot stress enough how fabulous the staff are , everyone greets you and remembers you! The food is amazing, the cleanliness, top notch , I advise you get a driver they will take you to all the places your rep offers for half the price and twice the experience, we did 40 Mins on our jet ski for 60 dollars , 220 from tui . The entertainment staff our incredible, Dora the explorer , is the best dancer ever from twerking to a head stand .. just incredible, lady T just owns it , fabulous, and them lads well , spark , scrapy do ,never stopped dancing all day and all night ! The bar tenders remembered drinks and made our holiday unforgettable, Paul , Dan , archer , Monique, … can’t wait to see you again soon xxx We made friends from around the world that will be friends for life x best holiday ever !!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Dominik K wrote a review Jul 2022
4 contributions2 helpful votes
My wife and I spent pur honeymoon here. We spent 17 days in this amazing resort and we wish that we could have stayed longer. The rooms are perfectly clean and the mini Bar ist always restocked. The food is just great whether in one of the a la carte restaurants or the buffet. That brings me to the part that has amazed us the most: The hotel staff. They go out of their was to make sure that you have an amazing vacation. The team at the reception is always available and happily answers every question. The animation team is awesome and always energetic in a really positive way. The waiters and barkeepers are happy to bring or mix you everything you want. It feels a bit unfair to single people out, but we mostly interacted with David, Renaldo, Archer, Latoya, Tarsha, Tamar, Xania, Kerene and their service was impeccable and they are great and friendly people as well. It is sad to see this vacation come to an end, but we will recommend this hotel to literally everyone. Dominik and Juliane
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Allbook wrote a review Jul 2022
Midway, Florida1 contribution
Impressed with the staff and service. As for the food it could have been better. especially in the restaurants and number of the guests that cold be seated at each dinner time.Also the doors at the buffet entrance and restaurants could have the blowers installed to keep flies and other insects out of the food areas. My room was always keep clean. You all need to buy more wash cloths most guests like at least two per person.
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Review collected in partnership with riu.com
Date of stay: July 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lilrap wrote a review Jul 2022
Atlanta, Georgia1 contribution1 helpful vote
Love the day pool party. All the different restaurants servers were excellent! The entertainment was good, some shows could be improved but overall was good. Beach area was great! Drinks were great! Food was great!
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Review collected in partnership with riu.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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LaDonnaMcCurdy wrote a review Jul 2022
Memphis, Tennessee1 contribution3 helpful votes
Everything and everyone was awesome!! I’ll be back next year for sure!! The beds could be a bit softer but they are NOT that bad 🙂 I slept well. The staff is very attentive and polite, food was awesome, and property was impeccable.
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Review collected in partnership with riu.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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PRICE RANGE
$336 - $491 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
288
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Frequently Asked Questions about Hotel Riu Palace Jamaica
Which popular attractions are close to Hotel Riu Palace Jamaica?
Nearby attractions include Fantasy Tours Jamaica (4.6 miles), Cinnamon Hill Golf Course (4.7 miles), and Rose Hall Great House (4.3 miles).
What are some of the property amenities at Hotel Riu Palace Jamaica?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu Palace Jamaica?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Hotel Riu Palace Jamaica?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Jamaica?
Yes, parking is available to guests.
What are some restaurants close to Hotel Riu Palace Jamaica?
Conveniently located restaurants include Sugar Mill, Mystic India, and Tokyo Jo's.
Are there opportunities to exercise at Hotel Riu Palace Jamaica?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Which languages are spoken by the staff at Hotel Riu Palace Jamaica?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Riu Palace Jamaica?
Many travelers enjoy visiting Rose Hall Great House (4.3 miles), Barnett Estate Plantation (4.0 miles), and The Cage (2.9 miles).
Does Hotel Riu Palace Jamaica have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Jamaica accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.