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Royalton White Sands Resort

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Royalton White Sands Resort
Royalton White Sands Resort
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4,345 Reviews from our TripAdvisor Community

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Showing 4,241: English reviews
Southampton, United Kingdom
Reviewed yesterday NEW

My wife and I visited Jamaica to celebrate her 50th birthday. We had a wonderful time! The staff made our trip very special and were very helpful. The food quality and variations were excellent. The opening of sister hotel blue waters has made a massive improvement to the site and restaurants so much nicer . The only negative for us...

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Thank Steve W
Reviewed 2 days ago NEWvia mobile

Had a great holiday at this resort. Food was great, very clean environment and the gardens were beautifull. The staff were so friendly. The entertainment was fantastic. A special mention to a youn man named Rosane. He's part of the entertainment team, Such a nice guy. I've said the staff were friendly but I can't praise them enough. The ladies...

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Thank bosco2011
Chicago, Illinois
Reviewed 2 days ago NEW

Diamond club status is a joke. Butler never available. Had to walk back to hotel to dial a 4 digit ext for the butler that we couldn't reach. Food lack flavor. Cats running around the restaurant while your trying to eat.

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Thank Nanettemaebane
Reviewed 2 days ago NEW

This resort definitely exceeded our expectations!!! We were apprehensive about our trip due to the reviews about construction and hot water issues as we were traveling with small children. We did not have any issues with the water being cold, and there was one night when some construction was going a little late underneath us. The resort was super clean...

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Thank Brad J
Irvine, California
Reviewed 2 days ago NEW

Overall experience was great. Customer Service and the people are great. Rooms and surroundings are always kept clean. Few hiccups from our stay but we find this very minor. Steakhouse A la carte restaurant took 30 mins to get our order from the time we are seated and we had reservation. Sports bar food always takes more than 30 mins...

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Thank Markj_B08
Toronto, Canada
Reviewed 2 days ago NEW

Stayed Nov 30-Dec 7 2016. Loved this resort for my family. At first I was worried because of all the bad reviews from a few weeks ago but it seems all the issues have been worked out. I totally recommend this place for anyone with kids. Its a bout a 30min drive from the airport so not so long to...

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1Thank DevynRyan
Acworth, Georgia
Reviewed 2 days ago NEW

We stayed there 4 days 3 nights Dec. 1 - Dec. 4 2016. Our overall experience was WONDERFUL. The staff was great, especially Rosane Murray. He was always upbeat and kept us entertained. Very friendly with a great smile! Someone is always attentive to make sure you have a drink in your hand. The food is excellent and the entertainment...

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Thank ydgaskin
Dundee, United Kingdom
Reviewed 3 days ago NEWvia mobile

I am currently into a 2nd day stay out of 7 and after a delayed check in and an offer of a new room for shower problems now the drainage is a problem and i feel extremely let down. More 3 star than 5 star. Customer service is very patchy, but the small beach is lovely. Martini bar is nice...

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4Thank myster02
Austin, Texas
Reviewed 3 days ago NEWvia mobile

I totally enjoyed the entertainment staff. They kept each day fun and upbeat. Great shows nightly!! Some areas are shady when it comes to scheduling excursions. Front desk staff was not friendly at times. Locked out of my room for over an hour. No sense of urgency from staff.

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2Thank MsVirgo53
Jamaica
Reviewed 3 days ago NEW

Four of us ladies from Kingston spent two nights at White Sands, the first visit for two of us, but I had been before last Christmas. A glass of bubbly greeted our early check-in on Sunday and a late lunch in the new buffet restaurant next door at Blue Waters was welcome. There is waiter service in the buffet restaurant...

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1Thank dawnimac
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Your All-In Luxury™ vacation starts on one of the Caribbean's most idyllic settings. "White Sands" beach in Jamaica is a powdery white slice of paradise, separating lush tropical gardens from the turquoise Caribbean Sea, just a 35 minute drive from the Montego Bay Airport. A warm reception and chilled cocktail set the tone for a week of extravagance. The elegantly appointed lobby offers a scenic view of the modern resort facilities. After a day of indulging in our extensive and unlimited reservation-free dining and drink services and partaking in our activities, sports, and entertainment program, guests will appreciate the comfort of our modern and spacious rooms. From Luxury Rooms to Diamond Club(R) Luxury Presidential Oceanview One Bedroom Suites, all rooms offer Dreambed™, designed exclusively for Royalton Resorts and adorned in luxurious 250 thread count sheets. All of our 352 luxurious rooms and suites offer our exclusive DreamBed™, 250 thread count sheets, 24 hour concierge service, In-room safe, rain showers, satellite television, stocked minibar, 24 hour room service, and a balcony or terrace. Other amenities include iron and board, coffee/tea maker, and hairdryer. Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting. ... more   less 

Additional Information about Royalton White Sands Resort

Address: Highway A1, Mountain Spring | Trelawny, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $288 - $894 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royalton White Sands Resort 4*
Number of rooms: 352
Reservation Options:
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Hotel Style:
#12 Top resorts Hotel in Montego Bay
#13 Spa Hotel in Montego Bay
#13 On the Beach Hotel in Montego Bay
#15 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travelers have asked, with answers from Royalton White Sands Resort staff and other travelers.
960 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A sea view would be preferable”
 of 5 bubbles dawnimac, 3 days ago | Read review
“Book diamond club wing c as wing a does not get any sun”
 of 5 bubbles Chinkey_lilv, 3 days ago | Read review
“Very modern and nice. Our suite was first class.”
 of 5 bubbles AFestivus4RestofUs, 4 days ago | Read review
“Higher floors offer better views”
 of 5 bubbles shatonm, 1 week ago | Read review
“higher up rooms make sure ocean view !”
 of 5 bubbles stevenv_11, 1 week ago | Read review
5 of 5
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