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Rosehall Parish, Montego Bay Jamaica
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About

#23 of 76 hotels in Montego Bay
Location
4.4
Cleanliness
4.2
Service
4.2
Value
4.2
*All rates displayed are All-Inclusive* When comparing Jamaica hotels, consider the All-Inclusive Holiday Inn Resort Hotel-Montego Bay Jamaica. After a full renovation, this favorite Montego Bay hotel looks fantastic! The renewed color theme throughout the hotel will help you kick off your Jamaica vacation. A newly refreshed lobby, enhanced guestrooms with flat-screen TVs, restaurants, beach, and swimming and sunning areas make this Jamaica hotel better than ever. This Jamaica resort is located approximately 7 minutes from the Montego Bay International Airport. We offer an array of services as well as optional tours. Our wedding coordinator can help you plan your dream Caribbean wedding. We introduce our RoseHall Club Adult Only section perfect for couples or singles featuring its own lounge, adult-only pool and bar area, premium amenities, and services. Conference facilities available. Children activity centre from 6 months to 12 years. The All-Inclusive Caribbean vacation includes room, non-motorized water sports, three delicious meals, and snacks - buffet or a la carte. Please note: Some restaurants are not open every day and require reservations. See the food and beverage section for schedules. Local brand cocktails and soft drinks. *Must advise arrival flight in info field when making reservations. Taxes and service charges included. Our property offers a courtesy lounge with a luggage storage area and shower facilities. Covid-19 safety protocols in place and property certified by local authorities and has WTTC Safe Travels Stamp of approval.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Boating
Kids stay free
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Canoeing
Casino and Gambling
Diving
Game room
Mini golf
Snorkeling
Tennis court
Water sport equipment rentals
Windsurfing
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Patio
Table tennis
Walking tours
Board games / puzzles
Nightclub / DJ
Video game console
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English
4317Reviews1661Q+A100Room tips
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Gina F wrote a review Yesterday
Buffalo, New York22 contributions6 helpful votes
What a wonderful 2 weeks in Paradise! The Holiday Inn Montego Bay Jamaica is an awesome resort if you're planning a trip to Jamaica. As soon as we arrived check in was very quick. The staff at the front desk and VIP room were amazing. Very friendly and very welcoming of us being there. Our room was ready upon arrival. Wayne, our Porter was a kind and so friendly person welcoming us there. He answered any questions we had and always had a smile on his face. Our room was perfect over looking the Ocean with a breathtaking view. It was very clean and comforting. The beds are so comfortable! The resort is absolutely beautiful! So much beachfront, no matter where you are there is beach access. The water is clean; not much seaweed and beautiful. One of the things that makes this beach amazing is its own little island that you just walk in the water to. The water is knee deep at the most. The island is beautiful and also a great place to snorkel. They also have a beautiful adult beach with an adult pool. The adult beach, the west beach, is a nice quiet place to just relax and enjoy either being in the water or laying out in a beautiful cabana. The main pool is very nice. You never have to worry about finding a lounge chair at any area of resort. In the center of the main pool is the entertainment stage. There is always some activity happening there. I'd like to give a shout out to activity director Noel for his kindness, fun activities and trying to teach me to dance! Also, Garth who is a lot if fun on stage along with the rest of the entertainment crew. Terry, who does a water aerobics class is the best and makes it so much fun! The restaurants are great. There's the main buffet that serves breakfast lunch and dinner with so many options at all meals nit to mention delicious. You have 4 specialty restaurants on site as well. The Seabreeze is located right on the east beach and has amazing food specializing in seafood. Karen, who manages The Seabreeze is a kind and very caring woman. She made sure we had everything we needed for dinner and more. Sorrento is the Italian restaurant that is upstairs from lobby and has delicious dishes to choose from. Kenko is the Japanese restaurant with not only great food but a great presentation by the chefs. Thank you to Chef Kirby for his amazing show while cooking our dinner. The Jamaican restaurant has great Jamaican food along with a beautiful setting looking over the Caribbean Ocean. You also have The Barefoot Grill by the pool that serves the best burgers, fries, cheeseburgers, grilled cheese and fish. The Jerk Hut is an amazing place to just relax at the bar and have some jerk chicken or pork. Delicious!! You also have a place on the water to get ice cream, nachos, and hot dogs. We frequented there a lot just for ice cream! Activities, you also have kayaks, pedal boats and a catamaran that is so much fun to go out in the ocean on. The staff there is so nice and always fun. I'd like to mention that while we on the little island one day that a special needs young man was in the water and his family was having a difficult time with him. One of the lifeguards took it upon himself and came out to the island and sat and talked with this young man for quite a long time. He was so kind and caring. He finally talked the young man into getting out of the water with his family. He went way beyond his duty and I thought he was an amazing person for doing such. The staff is incredibly friendly. Always a smile on their faces, saying hello when they walk by and always asking if there is anything you need. If there is anything you may need in your room that is not there simply ask your housekeepers or call the main desk. I promise you it will get taken care of. I'd like to thank our wonderful housekeeper LeKisha Wright in building 2 for taking such great care of us during our stay. I've seen some reviews that weren't so nice but you have to know that during Covid there was things the resort was unable to obtain, but it is back up and better than before! There is also a new manager who is the best around. Winsome Smith-Hooper you are the best manager any resort can have. She always knows what's going on and if there is a problem she will personally address it with you. I'd like to thank her for making my stay at The Holiday Inn the best ever!! I've already booked my next stay there while I was there. Also I've made so many new friends from all over the world that I can't wait to share my next vacation with. Give the Holiday Inn a try and I know you won't regret it. One Love 🇯🇲💛🖤💚
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Date of stay: November 2022
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Larry Barreto wrote a review Mar 2022
Nottingham, United Kingdom14 contributions29 helpful votes
Hotel's Favorite
Hi Future Travellers If you are looking for an All Inclusive Holiday with sunshine, genuine staff, beautiful surroundings, top class food & entertainment etc, look no further than the Holiday Inn Resort Montego Bay Jamaica. We have just come back after spending 2 weeks there and did not even have to leave the premises. Our special thanks go to? Miss Winsome Hooper - Deputy General Manager - the best person who you will ever meet. Her staff are in awe of her and she is Amazing in everyway!! Very Caring. Miss Marcia Black - Employee Relations Manager - She knows who to employ. Tashona & Marie - Spa - the best spa ladies that you will ever meet. And total fun to be with. Would be there whenever needed. Tony - the amazing gardner who takes care of the surroundings - he was our little gem! Carl Nelson - Head Engineer - keeps everything ticking like clockwork Not forgetting all the restaurant & bar staff and entertainment staff who do an amazing job without any trouble. Please ignore all the bad comments as they are not warranted. Go and enjoy a piece of heaven as we did? We are looking forward to our next visit there! Regards Larry & Lisa
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Date of stay: March 2022
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Service
Room Tip: High floor and sea facing if possible. The Junior Suites are also amazing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
22 Helpful votes
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Kb wrote a review Dec 2
2 contributions
Shout out to akeem he was friendly and professional. All the staff were friendly on the excursions but akeem stood out to me he gave a good insight when we had a tour and looked out for me and my family during our stay.10/10 customer service 👊🏾
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elizabeth C wrote a review Nov 2022
From the moment we arrived we were greeted so kindly and was accommodated to our requests. We had asked if our rooms can be close to where my sister and husband room were and we were able to get rooms in the same building (5). A huge thanks to Annacha for her hard work at the bar in the evening. Orrett and Shelly-Ann who always had the drinks prepared at the bar during the days. You both always greeted us every morning. My friend bartender at the pub you were amazing I didn't get to try your love potion but you made my double shot rum and ginerale nice!!Mark who prepared the burgers in the evening. Always had a smile on his face. Mrs. Aedinne who ensured our rooms were clean. We appreciate your hard work! and also to the house keeping workers that I didnt get your names. To Kyle, Captain Bob, Damion and the other wonderful lifeguards. You guys were amazing friendly and always ensuring everyone was safe. Clifford our maintenance man thank you for checking in to ensure our safe was in working conditions, it was truly a pleasure meeting you. Courtney every time you were carrying some ones bags you didn't pass by without greeting us and asking if we were ok. Thank you for your kindness and concerns of how our trip was going. Sherice and auntie Irene my girls had a blast doing tye-dye with you both and playing pon the river pon the bank! You all in the Kids Playcare are patient and loving with the children. Thank You! Anecia thank you for your beautiful smile and working so hard to get those ice creams for my family. Mrs. Sharon and Dwight in the Resort store thank you for always helping my husband get his redbull and sweets. Dalesa is one of many kind and helpful staff in the dining room who served us. I didn't get the names of all but the dining staff were all so helpful and amazing. Thank you to Tracy-Gaye the hostess during breakfast and lunch you were so warm and welcoming to my family. A special Thank You to Milton who from day 1 made sure my family were having fun and entertained. Thank you for pushing my husband to play the games you truly went out of your way to make sure we had a memorable trip a thousand fold thanks to you. Overall, Holiday Inn Resort thank you to the amazing Staff
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Date of stay: November 2022
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Room Tip: Wake up early grab your towels and get places in the shade if you plan to be by the pool or beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Irene P wrote a review Nov 2022
Windsor, Canada
First class Jamaican Holiday. Checked into our room problem with the air conditioner. We were moved immediately to upgraded room. Older Hotel but is clean, well taken care of and has everything you could possibly need.The staff are the nicest, most welcoming and most helpful of any place I have ever stayed before. Thank you for making my 60th birthday the most amazing. Miss you guys already especially Annaka who makes the best tequila sunrises and Jessica W in the dining room who always made sure we were taking care of. There are so many other wonderful people from the ladies at the front desk, the bellman Adrian who moved our bags Warren at the main bar Jeremiah our favorite lifeguard and my friend who makes the best grilled ham and cheeses. Jamaica wasn't really on my radar for a vacation but I'm glad I chose it over Dominican really felt at home there. The ala carte Italian restaurant has the most to die for lasagna. Even had our own little lagoon to snorkel in. All in all it was a stellar vacation. So pleased that I'm going to bring my 90 year old mother next time. One Love xo
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Good spot for families older couples and anybody looking for a really nice vacation. Lots of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Betty W wrote a review Nov 2022
Toronto, Canada1 contribution
Stayed at Holiday Inn Resort Montego Bay, and had a wonderful experience. Shout outs to Tevin at the front desk, very courteous and helpful; to all the ladies at the Guest Services desk, who provided quick service to solve my concerns; to the ones who made our dining a good experience in Port Side restaurant - Ruesha, Jacinda, Samantha, Chantelle and Priscilla. Food 4/5, entertainment 3/5, room 3.5/5. It is a super family friendly facility. The only issues were the shortage of beach towels.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tommy Gore wrote a review Nov 2022
2 contributions
The holiday inn montego bay. Is in the TUI online brochure. Where does one start. Let me cover some fairly good points. The staff work very hard to try to keep guest happy. The Adult Only beach area, is a small haven, and away from the noise of the rest of the hotel.and that about covers the fairly good points of this hotel. The rest to say is as best awful. We knew it was not a 5 star hotel when we booked with Tui. But they gave it a 3 Star. It was at best a one star budget hotel. It is noisy,loud and about 30 years behind other hotels in the area. There is no where to hide from the noise , loud music, the loud music started at 8 am in the main pool which over looks the main restaurant, so you cannot even have breakfast without being drowned over by noise everywhere in the hotel all the seating is cheap plastic and wooden benches without soft furnishings the food in the main restaurant was poor, often cold or warm, unless you got something from pasta station, poor menu rotation and often no other choices if you did not like hot and spicey food. The fish venue was slow, and quality of food was poor, we even once got served Raw fish. It was changed no problem but took 2 hours for a meal ? We did not use the Jamaican venue, because we where advised by a number of other guest to avoid. The Italy venue we used 5 times in our stay and was in fact very nice , pity the hotel could not maintain this standard in rest of Hotel. The room we stayed in was outdated and in need of urgent remedial work to improve the standards. The bathroom was very very small, it also was in urgent need of remedial work to bring it up to a basic standard , the water was often cold in shower and you had to turn on the tap in the sink for at least 10 mins at times just to get warm water to shave. The Air Con in the room was a joke , you turned it on and it sounded like a 747 jet plane landing in your room !! We left it on all day whilst we were out the room, but we had to turn it off to get to sleep, which made it a hot sticky nights sleep. Our room maid was great and kept our room clean and tidy and was very friendly, we had major problems getting bottled water anywhere in hotel , and she kept us stocked up in our room. I could sit here all day writing comments about hotel and i cannot think of anything more to say that was good about hotel. We got what we paid for a two week holiday in the sun, but the hotel in my option should be removed from the TUI online booking until the hotel has lots of remedial work carried out in all areas of the resort. We paid the price for booking a 3 star rated hotel, which in real terms is maybe just a one star.
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Date of stay: November 2022
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Location
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Trip type: Traveled as a couple
Room Tip: Do your self a favour and dont book unless you want a noisy holiday. The only place for a bit of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Melanie S wrote a review Nov 2022
1 helpful vote
+1
Such a beautiful resort, friendly staff amazing food! We were so happy with Holiday Inn Montego Bay. When we first arrived we were greeted with a smile and choice of beverage right off the bus and into check in. Check in was fast and easy, they accommodated our room request for a King bed. Beautiful balcony views, nice shower and comfy pillows. Daily room service cleaning, fresh towels etc.. food was delicious, satisfying and plentiful. Burgers, fries, fresh pasta for dinner and lunch. fresh eggs for breakfast. Morning and dinner chefs who make personalized fresh dishes at the buffet was amazing. A la carte restaurants were very good and the evening entertainment was always a good show. 3 separate beach areas, adult only swim up bar and tennis court, gym, 2nd floor bar etc What we loved most about this resort was the people of Jamaica. Their good relaxed vibe, happiness and character shines through their smile. Everyone who worked at the holiday inn were very Personable and we made lots of friends . Especially, the lifeguard Renaldo. You were always there to make us feel like we were at home and we will treasure the hospitality. No complaints at this resort 10/10 we can’t wait to visit again. MS & MG
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Date of stay: November 2022
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Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jo M wrote a review Nov 2022
Dundry, United Kingdom7 contributions14 helpful votes
Visited this hotel last two weeks of October. I contracted salmonella whilst there and have spent most of November in hospital in the UK. The salmonella got into my bloodstream causing sepsis making me extremely unwell. In intensive care for 11 days and critical. No response or replies from either the hotel or TUI. Never again!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Winsome Hooper, General Manager at Holiday Inn Resort Montego Bay All-Inclusive
Responded 1 week ago
Dear Valued Guest, We are sorry to learn that you have not been well since leaving our hotel. As we are only now learning about your reported claim, we will need to get more details in order to respond to you accordingly. Please note that other than your having indicated that you are affiliated with TUI, we are unable to identify pertinent details which would allow us to identify your personal information to allow for contact and with TUI. As such, we request that you send an email to my attention at Customercare@hiresortjamaica.com and provide us with information to allow for further conversations. We do wish for you a full and speedy recovery. We hope to hear from you soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Odaine J wrote a review Nov 2022
Montego Bay, Jamaica2 contributions1 helpful vote
I absolutely love the fresh ambience. I love the fact that a lot of persons were there...makes me feel I have much company. I must commend the chef from the Italian restaurant. He is very entertaining and cooks well.
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Date of stay: November 2022
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Location
Service
Trip type: Traveled with friends
Room Tip: Book the Italian restaurant! Early too
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$199 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn sunspree jamaica, montego bay holiday inn, holiday inn jamaica, holiday inn sunspree resort montego bay, holiday inn rose hall, rose hall holiday inn, holiday inn sunspree montego bay jamaica, holiday inn montego bay jamaica, holiday inn sunspree resort jamaica
FORMERLY KNOWN AS
Holiday Inn SunSpree Resort Montego Bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
518
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HOLIDAY INN RESORT MONTEGO BAY ALL-INCLUSIVE $170 ($̶5̶2̶8̶) - Updated 2022 Prices & Resort (All-Inclusive) Reviews - Jamaica

Frequently Asked Questions about Holiday Inn Resort Montego Bay All-Inclusive
Which popular attractions are close to Holiday Inn Resort Montego Bay All-Inclusive?
Nearby attractions include Cinnamon Hill Golf Course (2.9 miles), Rose Hall Great House (2.6 miles), and Rastafari Indigenous Village (4.7 miles).
What are some of the property amenities at Holiday Inn Resort Montego Bay All-Inclusive?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Resort Montego Bay All-Inclusive?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Resort Montego Bay All-Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Holiday Inn Resort Montego Bay All-Inclusive?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Resort Montego Bay All-Inclusive?
Conveniently located restaurants include Sugar Mill, Mystic India, and Tokyo Jo's.
Are there opportunities to exercise at Holiday Inn Resort Montego Bay All-Inclusive?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Holiday Inn Resort Montego Bay All-Inclusive have airport transportation?
Yes, Holiday Inn Resort Montego Bay All-Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Montego Bay All-Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Resort Montego Bay All-Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Resort Montego Bay All-Inclusive?
Many travelers enjoy visiting Rose Hall Great House (2.6 miles) and The Cage (4.7 miles).