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Secrets Wild Orchid Montego Bay

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5,922 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Wild Orchid Montego Bay
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Showing 5,736: English reviews
tiffin
Reviewed September 16, 2014

Resort is beautifully landscaped and maintained. The beach areas are very well maintained also. Food is exceptional at all the restaraunts.the only bad in this resort was the service at most of the bars the bartenders were very very slow and acted as if it were a hassle to wait on you for the most part. Water activities such as...

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Helpful?
2Thank evilkreation
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: Thank you so much for your kind comments about our resort. We truly are happy that you found the food quite exceptional and loved the beauty of the resort itself. As guest’s satisfaction is important to us, we have also noted your comments about the speed of service at our bars and feeling pressured for tips in...

Toronto, Canada
Reviewed September 16, 2014

We are loving our stay here! We booked a 2 week honeymoon at Secrets wild orchid and are having a blast. We would recommend the resort specifically for couples. Clean beach, great staff, and amazing rooms. The rooms are very spacious and there is something for everyone in regards to food- not in the mood to go out --- 24...

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4Thank RAM T
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: It was a pleasure to have been your host for your honeymoon vacation. We are most pleased that you and your partner had a wonderful experience overall, so much, that you have openly endorsed us in this forum. Thank you for sharing your review of our food options, great entertainment and the service by Devroe and Christinita....

Johnson City, Tennessee
Reviewed September 16, 2014

My husband and I traveled to Secrets Wild Orchid - Montego Bay for our Honeymoon. We stayed an entire week in a swim-out suite including butler service. Our room was always cleaned nicely; the turn-down service was timely and welcomed. We did not use our swim-out patio all that much but would not have traded the room because of its...

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Helpful?
5Thank Chelsie D
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: Thank you for having selected our resort as your honeymoon destination. I am happy that you had a great stay and loved the food and room which you were assigned. Your mention of the team members that had a positive impact on your stay, including our butlers, Dalton and Keen, is greatly appreciated. It is evident from...

Johnson City, Tennessee
Reviewed September 16, 2014

Secrets Wild Orchids Resort was an exceptional resort! The all-inclusive food was first class with very friendly service. The hosts, servers, and cooks were all very happy and joyous people, often rendering a song as they worked. Hospitality and service was abundant; whatever you needed, they supplied instantly. The rooms were very clean and well kept daily. The Butler services...

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Helpful?
Thank Mark R
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: Meeting and exceeding the expectations of our guests is our highest priority. It therefore gives us much satisfaction to read that you were happy with the experience we were able to provide you with. I am particularly pleased that you had the opportunity to enjoy our butler service which is certainly an added touch of luxury that...

Deptford, New Jersey
Reviewed September 15, 2014

Returned a couple of weeks ago (Aug 23-30) from our 3rd trip to Secrets Wild Orchid and each time has gotten better. I first want to thank Christina Smith for making our birthdays special yet again this year. She is a great concierge. The beds are soft and comfortable and the room was kept clean and bright by our house...

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Helpful?
5Thank Sunshineqn07
New York
Reviewed September 15, 2014

We just returned home a few days ago and this was By far one of the best all inclusive resorts I've been to. The Resort was extremely clean, the rooms were very big and comfortable and all the dining was fantastic. The entertainment crew was absolutely amazing, tweety, bon jovi, melo, cassie, sparks and if I forgot anyone I apologize,...

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1Thank carla v
SWO_STJconcierge, Manager at Secrets Wild Orchid Montego Bay, responded to this review

Dear Valued Guest: It is certainly a great feeling to read that your recent experience here has been your best all-inclusive visit to date. Thanks for your kind comments about our food, the entertainment and facilities. We do also appreciate your mention of those outstanding team members that enhance the quality of your experience. Thank you for having chosen Secrets!...

Reviewed September 15, 2014

Was a great trip. I Would recommend the resort. Everyone was great, the service was excellent. From our initial encounter with Billy Love who sang to my husband and our group of 27, to The housekeeper, the pool people and bar service personnel, and everyone in between, they were all excellent. Leo and Kerry Ann took very good care of...

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Thank Marty B
Leesburg, Virginia
Reviewed September 15, 2014

We had a marvelous stay at Secrets Wild Orchid in Montego Bay Jamaica. The hotel is nestled in its own private location which is grand, which boosted wonderful interiors, very good service and some excellent dining too. This review is to focus on a few key people that made our trip (went with my mom) a great experience, one that...

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1Thank Mya H
Reviewed September 15, 2014

This was my first time to Jamaica, but I've been to quite a few other beach resorts. This was by far the best I've visited. We were there for a friend's wedding and everything about the resort was amazing. The food was delicious, the service was above and beyond my expectations, the rooms were beautiful and always cleaned and stocked....

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2Thank Samantha C
NYC
Reviewed September 14, 2014

There are very few places that you remember because of the people. Surely, it's a beautiful resort, wonderful facilities and gorgeous property overall. Nonetheless, it is indeed rare that you remember such a wonderful place and have memorable experiences because of the people. I remember conversing with this older English couple one night during dinner and both of then uttered,...

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3Thank cpThreeO
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Amenities

Highlights
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets Wild Orchid Montego Bay

Address: Lot 59A | Freeport, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $375 - $958 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Wild Orchid Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay
Hotel Style:
#6 Business Hotel in Montego Bay
#8 Family Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Romantic Hotel in Montego Bay
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Wild Orchid Montego Bay staff and other travelers.
569 questions
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Questions? Get answers from Secrets Wild Orchid Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms on upper floors get the best views”
 of 5 bubbles _davidjulian_harris, yesterday | Read review
“Ocean view”
 of 5 bubbles 495myriamr, yesterday | Read review
“All rooms are almost identical...some with better views.”
 of 5 bubbles OdetteT_12, 2 days ago | Read review
“Ask the receptionist at check in if they can upgrade you to a ocean view”
  • We took a landscape view of Montego Bay with our Breda Dane! Yah Mon
 of 5 bubbles kamilkP1521JN, 3 days ago | Read review
“Higher the better unless you want swim up.”
 of 5 bubbles chiefteeter, 4 days ago | Read review
5 of 5
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