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Secrets Wild Orchid Montego Bay

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Secrets Wild Orchid Montego Bay
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5,684 Reviews from our TripAdvisor Community

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Showing 5,504: English reviews
Goodyear, Arizona
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed yesterday NEW

This resort good be better if they would fix a few things. I stayed on the preferred side in an ocean view room. When you charge what they charge, guests have certain expectations and nothing I am listing below has not been brought out by the previous reviewers, so when this happened during our stay I laughed internally and knew... More 

Helpful?
Thank MsTravelinDiva
Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My fourth vacation to Secrets....and I still say it is so good to be home!! I traveled for a very special birthday alone....I never thought I could be so relaxed and comfortable. Secrets is like my home away from home! I stayed 6 nights and it was a wonderful trip filled with special friends from the staff...Davion is unbelievable!! He... More 

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4 Thank Bendgw
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our trip was amazing and beautiful. From the moment we got here we were treated like royalty. Our Butler Dale was amazing and made sure we had no wants or worries while we were there. The rest of the staff at the hotel was always smiling and friendly. One of our favorite parts of the stay was our waiter Leo... More 

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1 Thank Shaun B
Halifax, Canada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I arrived on September 9th for 7 nights for a girls getaway. Con's: Didn't want to leave. The only other issue I had was the upper management/ suits (not all but most) never spoke to the guest and treated staff poorly. I did experience an incident when a customer broke a glass heineken beer bootle at the poolside. They let... More 

Helpful?
3 Thank Tracy B
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Traveled to the resort to get married, had a slight hiccup in the beginning with a credit card policy but once we got past that the professionalism and courtesy poured on us. Everyone on the staff was extremely nice, and made it a point that every person enjoyed themselves. If you your lucky enough Nicole or Valencia will be your... More 

Helpful?
1 Thank jstwrk2015
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had an amazing time from arrival till the day I left. All staff where full of abundance of joy, always sincere to help. Trainee butler Miguel, bartender/waiter Leo and butler Prince where all very helpful and down to earth and bought so much laughter to our holiday. Will definitely be coming back next summer

Helpful?
1 Thank Kerim O
Langhorne, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our experience at Secrets overall. We were welcomed with a cold towel and champagne right off of the bus. The resort has a TON of things to do. During the day there are games such as bingo, beach volley ball, ring toss, dancing competitions and much more that are orchestrated by the entertainment team. Night time entertainment... More 

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2 Thank Chad R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I write this review from my hotel room 2326, with a view of a palm tree (literally that is my only view, it completely blocks out the entire balcony) I booked this as an ocean view room (non preferred). This is my second time at the resort, I previously stated at st James secrets in the preferred section which to... More 

Helpful?
1 Thank Kait D
New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We booked our honeymoon with AM Resorts / Wild Orchid online... shortly after our credit card info was stolen. We only used the card for this trip. After getting a new card, it happened again... and again!! When we tried to reach someone at AM Reports to sort out this matter, weeks went by with no resolution, and no contact... More 

Helpful?
3 Thank Mary F
Olive Branch, Mississippi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband, 10 friends and myself just recently visited Secrets Wild Orchid to celebrate my and my husband's birthdays. We loved the resort!! The staff was very friendly and obliging, for the most part. Of course, not all people are smiling and happy all of the time. But I wouldn't let the occasional grouch ruin my perception of the entire... More 

Helpful?
1 Thank NDC_13
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Amenities

Highlights
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets Wild Orchid Montego Bay

Address: Lot 59A | Freeport, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $363 - $1,047 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Wild Orchid Montego Bay 4.5*
Number of rooms: 350
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Also Known As:
Secrets Wild Orchid Montego Bay Hotel Montego Bay
Hotel Style:
#6 Business Hotel in Montego Bay
#8 Family Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Romantic Hotel in Montego Bay
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