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Secrets Wild Orchid Montego Bay

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Lot 59A Freeport, Montego Bay Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$328
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Free cancellation until 09/03/20
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Traveler (9855)
Pool & Beach (2357)
Room & Suite (1994)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 68 hotels in Montego Bay
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Finding an ideal luxury all-inclusive resort in Montego Bay does not have to be difficult. Welcome to Secrets Wild Orchid Montego Bay, a nice option for travelers like you. Given the close proximity of popular landmarks, such as Harbour Street (2.0 mi) and Blessed Sacrament Cathedral (2.1 mi), guests of Secrets Wild Orchid Montego Bay Hotel can easily experience some of Montego Bay's most well known attractions. Free internet access is offered to guests, and rooms at Secrets Wild Orchid Montego Bay Hotel offer a flat screen TV, a minibar, and air conditioning. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of Secrets Wild Orchid Montego Bay Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available. If you like ribs, Secrets Wild Orchid Montego Bay Hotel is conveniently located near Pork Pit, Peppa's Cool Spot, and MVP Smokehouse, which are known for serving up this local favorite. Montego Bay is also home to Bellefield Great House & Gardens, a popular architectural building that is not too far from Secrets Wild Orchid Montego Bay Hotel. Secrets Wild Orchid Montego Bay looks forward to welcoming you on your visit to Montego Bay. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Shops
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
8,686Reviews1,116Q+A100Room tips

Reviews

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Popular mentions
KJElmer wrote a review Aug 4
Vancouver, Canada116 contributions5 helpful votes
+1
Sadly, the weather didn’t really cooperate for most of the week, but there is plenty to do at this hotel. From the talent show/contest and outdoor performances to the piano bar at night, the pools/hot tubs and spa during the day, with the views, fine dining and service, it should be hard to complain. One note, with hotel provided voucher/coupons for a price reduction on wine, the staff didn’t seem to know what to do with it and insisted on applying it at the end of the stay and not on the bill - seemed odd.
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Date of stay: January 2020Trip type: Traveled with friends
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Lee M wrote a review Jun 2020
16 contributions
+1
My husband and I stayed at this resort in April 2016 and March 2020. We love the rooms, the grounds and pool, and the lovely beaches. Having several restaurants (cuisine) from which to choose, as well as nightly entertainment prompted us to return for a second visit. Plus, the transfer from the Montego Bay airport is quick and seamless. I also enjoyed a spa treatment. ALL the staff are extremely friendly!
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Date of stay: March 2020
Value
Location
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Response from Christina Smith , General Manager at Secrets Wild Orchid Montego Bay
Responded 2 days ago
Hello Discover738927: It is a pleasure for our team to have been your hosts for a second time around. We are so happy that you and your husband had a great experience here in March and was able to enjoy so many things durig your stay. Thank you for your kind comments. We look forward to welcoming you back Home for many future vacations. Kind Regards, Christina Smith
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Passport402395 wrote a review May 2020
1 contribution13 helpful votes
I booked this hotel for 4 nights for a wedding and due to the Covid-19 pandemic, the wedding and my flight were cancelled This resort didn’t give me my money back or credit for a future stay. They will NOT return any of my calls or emails. Terrible communication and customer service. Have been trying to get this resolved since MARCH and it is now MAY. Completely unprofessional... spend your money ANYWHERE else.
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Date of stay: March 2020Trip type: Traveled as a couple
12 Helpful votes
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Response from Christina Smith , General Manager at Secrets Wild Orchid Montego Bay
Responded 2 days ago
Dear Passport402395: Thank you for sharing your feedback about your experience. We do apologize for the lack of communication due to our temporary closure resulting from the COVID-19 pandemic. Please send an email with your details so that I may be able to do further checks and assist you if your challenge still has not been resolved. Regards, Christina Smith
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Jenna P wrote a review May 2020
London, United Kingdom15 contributions11 helpful votes
The hotel was amazing - the food, the staff, the beach, the pools, the vicinity, the location, the distance from the airport. We spent New Years at the hotel and had an incredible time. Absolutely zero complaints.
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from Christina Smith , General Manager at Secrets Wild Orchid Montego Bay
Responded 2 days ago
Dear Jenna P: Thank you for sharing tour wonderful comments about our resort. We are happy that you loved the food, friendliness of our team and overall experience. It was a pleausre hosting you and we hope to welcome you back Home for another vacation experience in the near future. Kind regards, Christina Smith
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jenz350 wrote a review Apr 2020
Massapequa, New York2 contributions2 helpful votes
We stayed at the Wild Orchid side of Secrets this past January and a familiar and friendly face made the trip more pleasant. Greeted everyday by Matthew added that special and personal touch to our vacation. Matthew remembers everyones name and goes out of his way to accommodate your needs and desires. He makes that extra effort to make your vacation more relaxing and fun. While the staff at the resort performed their functions, Matthew does it as a friend and always with a smile. Thank you Matthew for a job well done!
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Date of stay: January 2020
Location
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Sleep Quality
2 Helpful votes
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PRICE RANGE
$337 - $742 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets wild orchid montego bay hotel montego bay
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
350
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Frequently Asked Questions about Secrets Wild Orchid Montego Bay
Which popular attractions are close to Secrets Wild Orchid Montego Bay?
Nearby attractions include Rocklands Bird Sanctuary (2.3 miles), Montego Bay Yacht Club (0.5 miles), and Rastafari Indigenous Village (4.2 miles).
What are some of the property amenities at Secrets Wild Orchid Montego Bay?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Secrets Wild Orchid Montego Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Wild Orchid Montego Bay?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Wild Orchid Montego Bay?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Wild Orchid Montego Bay?
Conveniently located restaurants include Mystic Thai, Tokyo Jo's, and Juici Patties.
Are there opportunities to exercise at Secrets Wild Orchid Montego Bay?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Wild Orchid Montego Bay have an airport shuttle?
Yes, Secrets Wild Orchid Montego Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Wild Orchid Montego Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Wild Orchid Montego Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Wild Orchid Montego Bay?
Many travelers enjoy visiting Lethe Estate (4.3 miles), Barnett Estate Plantation (2.1 miles), and The Cage (3.1 miles).