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Secrets St. James Montego Bay

Travelers' Choice award winner
GreenLeadersPlatinum level
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Secrets St. James Montego Bay
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5,931 Reviews from our TripAdvisor Community

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Showing 5,770: English reviews
North Branford, Connecticut
Reviewed yesterday NEW

Very mixed reviews on our recent week-long stay at Secrets. To start, the check-in process was horrendous. There were several couples that arrived at the same time and we waited a good half hour before we were able to check in - at least you have drinks being given to you and there are cookies to snack on. (Preferred club...

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1Thank the1anonly
London, United Kingdom
Reviewed yesterday NEW

My self , adult daughter and son visited after Christmas for new year. We had booked the breathless which failed to open on time and were reallocated to Secrets St James. The hotel chain also gave us vouchers for a free week in Breathless when it opens which was good. The rooms were first class and above all the staff...

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1Thank Susan S
Virginia
Reviewed 2 days ago NEW

After visited Mexico,Sandals in Jamaica,Puerto Rico and Breathless in Punta Cana we decided to see how is Breathless in Montego Bay.Brand new resort,but unfortunate wasn,t ready for our vacation.The company relocated us to Secrets St.James.Very good surprice-the resort was the best in our expiriense.Short drive from airport,fast check in,very clean room ,stocked refrigerator.The bed are very soft and comfortable.The ground...

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Thank Radka96
Blair
Reviewed 3 days ago NEW

As a UVC member we were contacted before arrival so we could be connected with our VIP rep upon arrival. We were traveling with 3 other couples, all of which we had sent through the referral system in hopes of joining UVC as well. At check in we were informed that our VIP rep had left for the day and...

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Helpful?
2Thank Kiley H
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, Firstly I would like to thank you for taking the time to advice of your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest. I was very disappointed to read of your...

Vancouver, Canada
Reviewed 3 days ago NEW

We had a great stay here. The people are the best. We hired Michael Decaris for our travel outside the hotel. He was the Best.Driver.Ever. If you need a driver while in the area, you won't go wrong with Michael. 876-365-5345. WE CARE

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Thank Brenda S
Lake Ozark, Missouri, United States
Reviewed 3 days ago NEWvia mobile

Wonderful Resort. Connected to Secrets Wild Orchid. Great restaurants with no reservations required. Never had to wait for seating. Highly recommend the Italian! The lasagna was the best I have ever had! Pools are not crowded, drinks are well made. Adults only!!!

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1Thank Kathy N
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, Thank you for your great review of our property. You even mentioned our wonderful restaurants where you greatly enjoyed the food that was served there. We appreciated the fact that we have made your stay a memorable one and we hope to see you once again. Thank you + Kind regards, Patrice

Faversham, United Kingdom
Reviewed 3 days ago NEW

We stayed for Christmas and New year 2016 and we had a brilliant time.The hotel is very clean and in the staff are really friendly and always happy and singing.They made us feel very welcomed.The rooms are a nice size and have all that you need in them.The beech is great and so are the pools and the jerk chicken...

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1Thank angelaegg
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, It was a pleasure having you spent your Christmas and New years with us and we are glad you had a splendid time with us. We are happy that we made your stay a memorable one by extending the great service of the comfortable room, great food and other areas that made your time with us exceptional....

Huntington Beach
Reviewed 3 days ago NEW

We have stayed at several resorts in Ocho Rios and Montego Bay in prior years. Secrets St. James is probably the best located of all the resorts we have visited. Just ten minutes from the airport, on a promontory just past the Freeport section of the town. We stayed in the Preferred section of the resort, which has it's own...

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Thank JulianSolo
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, Thank you for taking the time out to advise us of your recent stay. We appreciate you making note of our resort being the best you have visited. You have also stated the beautiful beach, location, restaurants and bar and also the excellent service of our staff. Our resort strive only for the best service guaranteed. We...

Reviewed 3 days ago NEW

We have travelled a lot but I have to say this is the most wonderful hotel where we have ever been! This was our honeymoon location and can't complain at all! Food, service and daily program was everything perfect! If you wan't to treat yourself the best, book preferred club!

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Helpful?
Thank Emmi L
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, What a wonderful review, we truly appreciate your feedback and your trust in us. I am very happy to learn the food and the service met your needs and expectations while on your special occasion. We look forward to welcoming you on your next visit with us. Thank you+ Kind regards, Patrice Foster

Reviewed 4 days ago NEWvia mobile

I just got back from Secrets St. James and it was the best time of my life. I stayed in the preferred section of St James. The staff was wonderful and friendly. I literally have no complaints. The room was clean and modern. The food at the resort is as great! Room service took about 40 minutes and it was...

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Helpful?
3Thank Norman R
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $388 - $946 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets St. James Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travelers have asked, with answers from Secrets St. James Montego Bay staff and other travelers.
610 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor or higher has better views; Avoid rooms near the restaurants because nighttime outdoor music is quite loud”
 of 5 bubbles the1anonly, yesterday | Read review
“We had a sea facing room - view of pool and ocean from a generous sized balcony. however this was a standard room but was faultless.”
 of 5 bubbles Y8993NQsusans, yesterday | Read review
“Preferred club!”
 of 5 bubbles emmil2017, 3 days ago | Read review
“Look for deals to go to this hotel otherwise extremely expensive.”
 of 5 bubbles ValerieBurlington, 4 days ago | Read review
“Stay in the Wild Orchid”
 of 5 bubbles Grommet_Small, 5 days ago | Read review
5 of 5
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