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Secrets St. James Montego Bay

Lot A59, Freeport, Montego Bay, Jamaica
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • Dreamer Catamaran Cruises
    0.4 mi
  • 4 star hotel
  • Pool
Reviewed yesterday
All inclusive day trip
This was a Carnival shore excursion and it was great Friendly... more
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5,935 Reviews from our TripAdvisor Community

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Showing 5,774: English reviews
Manchester, United Kingdom
Reviewed yesterday NEW

Beautiful setting but many things disappointing. Booked a room with an ocean view but was on the ground floor and could only view the sea if you went out onto the terrace, room was dark and needed some updating. You had to get up very early even before daylight to get a sunbed by the pool as all beds taken...

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2Thank AWinterburn
Stuttgart, Arkansas, United States
Reviewed yesterday NEW

This was a Carnival shore excursion and it was great Friendly service, good food, very clean, beautiful area! Adults over 18 only! Pool was clear and had a swim up bar. A server was on the beach (white sand) and by the pool always ready to bring you a drink! You could go fishing, para-sailing, canoeing (whatever they are called),...

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1Thank Lee M
Reviewed yesterday NEW

After staying at the resort in August, I wrote a letter to the company about our experience at the hotel. The staff was overall kind and helpful, but there were a lot of things that made the stay horrible. One of which was the construction going on at the hotel that no one told us about beforehand, that we had...

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2Thank Anna F
Mamaroneck, New York
Reviewed 2 days ago NEW

The staff was all very friendly. The beaches were nice and clean. At lunch time two jersey carts came out by both pools so you can eat on the beach and not have to go to a restaurant. Great shows and bars.

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5Thank Michael N
North Branford, Connecticut
Reviewed 3 days ago NEW

Very mixed reviews on our recent week-long stay at Secrets. To start, the check-in process was horrendous. There were several couples that arrived at the same time and we waited a good half hour before we were able to check in - at least you have drinks being given to you and there are cookies to snack on. (Preferred club...

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7Thank the1anonly
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, We are grateful that you have taken the time to detail your experience to us. Please be assured that guest feedback is important to us, as it shows us where we achieved or missed our mark and demands of us to improve with future plans for our resort. We do believe that it is important for our...

London, United Kingdom
Reviewed 3 days ago NEW

My self , adult daughter and son visited after Christmas for new year. We had booked the breathless which failed to open on time and were reallocated to Secrets St James. The hotel chain also gave us vouchers for a free week in Breathless when it opens which was good. The rooms were first class and above all the staff...

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2Thank Susan S
Virginia
Reviewed 4 days ago NEW

After visited Mexico,Sandals in Jamaica,Puerto Rico and Breathless in Punta Cana we decided to see how is Breathless in Montego Bay.Brand new resort,but unfortunate wasn,t ready for our vacation.The company relocated us to Secrets St.James.Very good surprice-the resort was the best in our expiriense.Short drive from airport,fast check in,very clean room ,stocked refrigerator.The bed are very soft and comfortable.The ground...

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3Thank Radka96
Blair
Reviewed 5 days ago NEW

As a UVC member we were contacted before arrival so we could be connected with our VIP rep upon arrival. We were traveling with 3 other couples, all of which we had sent through the referral system in hopes of joining UVC as well. At check in we were informed that our VIP rep had left for the day and...

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3Thank Kiley H
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, Firstly I would like to thank you for taking the time to advice of your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guest. I was very disappointed to read of your...

Vancouver, Canada
Reviewed 5 days ago NEW

We had a great stay here. The people are the best. We hired Michael Decaris for our travel outside the hotel. He was the Best.Driver.Ever. If you need a driver while in the area, you won't go wrong with Michael. 876-365-5345. WE CARE

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1Thank Brenda S
Lake Ozark, Missouri, United States
Reviewed 5 days ago NEWvia mobile

Wonderful Resort. Connected to Secrets Wild Orchid. Great restaurants with no reservations required. Never had to wait for seating. Highly recommend the Italian! The lasagna was the best I have ever had! Pools are not crowded, drinks are well made. Adults only!!!

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3Thank Kathy N
SWO_STJconcierge, Administrative Assistant at Secrets St. James Montego Bay, responded to this review

Dear Valued Guest, Thank you for your great review of our property. You even mentioned our wonderful restaurants where you greatly enjoyed the food that was served there. We appreciated the fact that we have made your stay a memorable one and we hope to see you once again. Thank you + Kind regards, Patrice

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $385 - $942 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets St. James Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#8 Spa Hotel in Montego Bay
#9 Top resorts Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 On the Beach Hotel in Montego Bay
#10 Luxury Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travelers have asked, with answers from Secrets St. James Montego Bay staff and other travelers.
611 questions
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Questions? Get answers from Secrets St. James Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor rooms will offer a better view”
 of 5 bubbles AWinterburn, yesterday | Read review
“Third floor or higher has better views; Avoid rooms near the restaurants because nighttime outdoor music is quite loud”
 of 5 bubbles the1anonly, 3 days ago | Read review
“We had a sea facing room - view of pool and ocean from a generous sized balcony. however this was a standard room but was faultless.”
 of 5 bubbles Y8993NQsusans, 3 days ago | Read review
“Preferred club!”
 of 5 bubbles emmil2017, 5 days ago | Read review
“Look for deals to go to this hotel otherwise extremely expensive.”
 of 5 bubbles ValerieBurlington, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question