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Secrets St. James Montego Bay

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GreenLeadersPlatinum level
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Secrets St. James Montego Bay
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6,173 Reviews from our TripAdvisor Community

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Showing 6,001: English reviews
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Reviewed yesterday NEWvia mobile

My wife and I recently vacationed the week of April 10 and the weather was beautiful. The resort is very nice and well maintained, the food was very good and you never leave the table hungry. Our favorite dinner was Himitsu the (hibachi restaurant) the entire waitstaff was great and all the chefs were amazing. We ate there twice and...

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1Thank Dennis J
Collingwood, Canada
Reviewed 2 days ago NEW

This was our first time to Montego Bay. We stayed at Secret in st James. I can't say enough about the people there they where so friendly the food was very tasty and well presented. We will definitely continue to go back there 100%. The pool bar tenders made it so much fun to be around them all day. The...

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1Thank Shaunliz
Spring Hill TN
Reviewed 2 days ago NEW

We stayed at Secrets St. James for 10 days and were pleased with our time there. When we booked we could not select our room but were told we would have "run of the house" which means they assign you a room when you arrive depending on availability. Our room was "garden view" and we couldn't have been more pleased!...

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2Thank SpringHillMary
Reviewed 2 days ago NEW

This was a very sophisticated vacation location, the amenities was great and room was fabulous with Ocean View terrace. My wife enjoyed this facility and the accommodation by the butler Eric was greatly satisfactory. All the staff and was very friendly and the ground was breath taking. I am with confidence proud to recommend this location to all my friends...

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1Thank Everton W
Reviewed 3 days ago NEWvia mobile

Horrible ! Views are great but staff are miserable and can't be bothered to serve u half the time No customer service Watson ever They tell you you have the desk of the day to get you booked in then switch it on your arrival for a lesser room, when u complain and say u booked a king ocean view...

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Thank Gilly M
hampshire
Reviewed 3 days ago NEWvia mobile

Wow what a great holiday. Arrival: we were accidentally taken to the mains arrival and had to wait ages for a receptionist to become free. Didn't realise that there is a separate check in for preferred guests! That is where we should have been! It is worth upgrading to this. Room: The room was lovely with a super view. Beds...

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2Thank bottyvan
Reviewed 4 days ago NEWvia mobile

We just spent 10 days at this hotel and enjoyed every second of it . It was very clean , beds were comfortable ,food was great and the Jamaican people I think get more awesome every time we go . My brother and a girlfriend of mine joined us and they also had a great time . Starting with restaurants...

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2Thank Marianne C
New Jersey
Reviewed 4 days ago NEWvia mobile

We went for a week, m-f, for a wedding. We stayed on the Cove side. Kids loved the pool, two water slides, pirate ship and lazy river. Food at buffet was pretty good. Get there early for breakfast. They have 2 omelet lines and one closes early for some reason. Dinners were surprisngly good at the restaurants. Service was slow...

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1Thank msmith251
Colchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed at Secrets St. James for 11 nights and we returned yesterday. We really enjoyed our visit. I think the staff at this resort are the most valuable assets of it. Everyone is very happy, cheerful, and helpful at this resort and I felt they all genuinely wanted us to have a great time there. The resort itself is...

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2Thank ShahlaYassaei
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 5 days ago NEWvia mobile

I came to Jamaica for the first time last week. The resort was prettier than the pictures I had seen. The food was great and the staff were awesome. The bartenders made sure I always got what I wanted and always served with a smile. The st James pool bar staff including Alvin and dowaine, and all the female servers...

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1Thank A TripAdvisor Member
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $322 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets St. James Montego Bay 5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#9 Spa Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#10 Top resorts Hotel in Montego Bay
#10 On the Beach Hotel in Montego Bay
#11 Luxury Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travelers have asked, with answers from Secrets St. James Montego Bay staff and other travelers.
688 questions
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Pittsburgh, Pennsylvania
1 month ago

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Questions? Get answers from Secrets St. James Montego Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 3232 has a view of the pool and ocean. Morning Shade which is kinda nice.”
Shaunliz, 2 days ago | Read review
“Garden view #3116 was lovely”
SpringHillMary, 2 days ago | Read review
“Ocean View”
33evertonw, 2 days ago | Read review
“Stayed in room 3250, and recommend it. Had a view of the pool, the grounds and the ocean.”
Mike5140, 5 days ago | Read review
“we were in room 3234 and it was excellent”
917TracyW, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question