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Relax Resort

103 reviews
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Traveler (52)
Room & Suite (8)
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Overview
  • Excellent18%
  • Very good28%
  • Average26%
  • Poor5%
  • Terrible23%
Travelers talk about
“hip strip”(13 reviews)
“daily shuttle”(2 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
2.5 Star Hotel
All hotel details
Offers from Relax Resort
Offers & Announcements: $10 off room rate
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Reviews (103)Write a Review
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All reviewship stripjamaican breakfastdaily shuttlefront desk personnelairport shuttlepleasant stayhome away from homerooms were cleanmini fridgespent a weekevery morningvacationmobayparrotsconvenienceweddingbalconies
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1 - 5 of 99 reviews
Reviewed 2 weeks ago

This hotel is a diamond in the rough! We just spent a week there, and had a wonderful time both at the resort and in the city. Although the hotel is aging, it provided everything we needed and at a very affordable rate. This scenic...More

Thank jonestrio4031
Response from Stacia-frontdesk, Front Desk Agent at Relax ResortResponded 2 weeks ago

Dear Guest, Thank you for your splendid feedback on our Resort I am glad that from our Management to our staff were able to make your stay not only a pleasurable one but also a memorable one as well. Our staff as been known for...More

Hotel's Favorite
Reviewed July 30, 2017 via mobile

The only reason I am giving them 4 stars instead of 5 is that we paid for the preferred club and could not get any additional liquor in our room past the complementary bottle on arrival. We were on vacation without our kids and enjoy...More

Thank Amy C
Response from Stacia-frontdesk, Front Desk Agent at Relax ResortResponded August 1, 2017

Dear Guest, On behalf of the staff at Relax Resort, we just wanted to say thank you for choosing our resort for get away vocation and we hope that we managed to make your stay an extraordinary and special one. Our staff always make it...More

Reviewed 3 weeks ago

Very large tropically-landscaped setting with amenities that would accommodate large and small groups, children and seniors. The setting is very private and has apartments, studios, double and single rooms (pool, of course). There are tropically landscaped walking paths throughout the facility. Large groups including children;...More

Thank Rose M S
Response from Stacia-frontdesk, Owner at Relax ResortResponded 3 weeks ago

Dear Guest, Thank you for your candid review as this helps to uplift our Resort. I am glad that our staff and management was able to make your stay a memorable one. Our resort is known for our botanical setting, grounds and staff as these...More

Reviewed November 19, 2017 via mobile

We had a wonderful experience here... If you are looking for peace and quiet this is where you wanna be. We loved the room but only one thing inside the room messed up the a statics the mini freight. Overall the stay was lovely and...More

Thank khalid r
Response from Stacia-frontdesk, Front Desk Agent at Relax ResortResponded November 21, 2017

Pleasant afternoon, Thank you for your candid review its feedback like these we gratefully appreciate. We will be doing some minor upgrades to the rooms and the refrigerator is one of the first items will be upgrading. Thank you again for your review and hope...More

Reviewed November 10, 2017 via mobile

At the last minute I flew to Montego Bay a day before my Cuba cruise. Called the hotel and was pleased with the nice woman I spoke to over the phone. But everything changed once I got there. Hotel is a short drive or walk...More

Thank tammyBaltimore_Md
Response from Stacia-frontdesk, Front Desk Agent at Relax ResortResponded November 18, 2017

Dear Tammy, I appreciate every guest review as this helps to improve our hotel. I am sorry that you did not enjoy your stay as our major priority is make every guest feel special. You stated that it was impossible to get food but we...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Beachfront
Room Service
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Minibar
Things to do
Restaurant
Outdoor pool
Pool
Bar/Lounge
Details
Price range
$73 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 On the Beach Hotel in Montego Bay
#29 Top resorts Hotel in Montego Bay
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
Details
Price range
$73 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 On the Beach Hotel in Montego Bay
#29 Top resorts Hotel in Montego Bay
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available
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Traveler (52)
Room & Suite (8)
Pool & Beach (7)
Dining (2)
Hotel & Grounds (50)
Questions & Answers
Ask a question
sidebars
August 7, 2017|
Answer
Response from Stacia-frontdesk | Property representative |
Being named Relax Resort you think of fun and pleasure and relaxation and your right we offer all those. Our resort are family friendly so we do not offer certain activities on the property for adults but it would be a... More
0
Votes
Conniejoreese
February 13, 2015|
AnswerShow all 3 answers
Response from Stacia-frontdesk | Property representative |
Hi Connie for your question, yes airport transportation is complimentary to and from the airport, I hope you find this answer helpful
0
Votes
LOLLY096
November 17, 2014|
Answer
Response from Stacia-frontdesk | Property representative |
Afternoon Lolly, Sorry for the late reply but I will still answer your question, the only rooms that are on the property that does not have a kitchenette is the standard/superior rooms
0
Votes
Room Tips
"Be prepared to dine out. The breakfast is ok, and the cafe requires a meal plan. The bar is nice, yet..."
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"High floor has best view"
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"Ask to see the room before accepting it."
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"looks for better Room and Basic facilities, or better go for 4* + hotels"
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