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Sandals Carlyle

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1,575 Reviews from our TripAdvisor Community

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Showing 1,564: English reviews
Cleveland, Ohio
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a GREAT week at the Carlyle, If you are on the fence we can tell you there is nothing you will want for and you wont regret it. Thank you Doreen for making sure everyday was the best, always checking in to make sure all was well, and it was. The staff going above and beyond for... More 

Helpful?
Thank islandlover4ever
Charleston, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I went for our honeymoon. We couldn't have picked a better place. The food was amazing. I tried almost everything, and there was nothing that I didn't enjoy. The highlight of our trip were a couple of the staff on site. Jevoni, a bartender, and Cameal, the waitress at the Bay Window restaurant. Jevoni was very professional,... More 

Helpful?
Thank MichaelrC16
Saint Mary's City, Maryland
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

5th Sandals stay and 2nd at Carlyle. We first went in November of 2015 and after being home for 2 weeks realized, we needed another quick getaway. 6 months later we were back at the Carlyle. This Sandals is perfect for the quick getaway. With direct flights from Baltimore and then an easy 5 minute commute from the airport you... More 

Helpful?
3 Thank AJSOHN
Leicester, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Mr Stewart why have you changed the Carlyle and robbed it of its magical, winning formula??? Our 3rd time to the Carlyle at the beginning of June was lack lustre to say the least. No one seemed bothered. I appreciate it is a quiet time of year but we have always visited in June and the last two times were... More 

Helpful?
2 Thank Clare O
Yucaipa, California
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have been to several Sandals locations, and wound up here because we needed to add a night to our SMB vacation due to travel changes but that resort didn't have the opening. We arrived at Carlyle knowing it was smaller, but walked in to a mess at the resort that I wasn't expecting. Their system was down and they... More 

Helpful?
1 Thank teachermomof4
Gwen G, Online Review Coordinator at Sandals Carlyle, responded to this review

Greetings, Thank you for taking the time to write a review on your recent stay at Sandals Carlyle! We regret that your visit was not up to your aspirations. It was most disappointing to note your comments on the service received as we hold each property to the same high standards that you are familiar with from your previous experience... More 

Cedar Falls, Iowa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sandals Carlyle is, in my opinion, the best of the Sandals Resorts because it is small and quaint, but they shuttle you around for free to two of the bigger resorts: Sandals Montego Bay and Sandals Royal Caribbean. This makes Sandals Carlyle a very good bargain - you get all the fun of the bigger resorts, but for the price... More 

Review collected in partnership with this hotel

Helpful?
3 Thank jschriev
Gwen G, Online Review Coordinator at Sandals Carlyle, responded to this review

Greetings, Thank you for taking the time to write a review on your recent stay at Sandals Carlyle! I am thrilled to know that you were able to take advantage of our “Play at 3” program allowing guests to enjoy three times the fun in the beautiful island of St. Lucia. We are so happy that our staff made such... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My partner and I had the pleasure of spending 2 weeks here and we can't fault it! The shuttle bus between the 3 resorts was great as it enabled us to be based in a quiet hotel but have access to the facilities in all 3!! Thank you Doreen and the team!

Helpful?
2 Thank Lucy L
Gwen G, Online Review Coordinator at Sandals Carlyle, responded to this review

Hi there Lucy, Thank you taking the time to compose such nice comments about your recent stay at our Sandals Carlyle resort! I love reading about guests that take advantage of our “Play at Three” program since it allows full exchange of privileges at the two nearby Sandals Resorts resulting in an unlimited amount of activities to enjoy. I agree,... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Carlyle is a very nice hotel!! The only complaint I have is the pictures on Sandals website make it look like the beach across the road is their private beach, but it is not. The staff was great, so nice and willing to do anything you ask of them. The food is also really good too! Definitely go to... More 

Helpful?
2 Thank erikapaige
Gwen G, Online Review Coordinator at Sandals Carlyle, responded to this review

Hi There, Thank you for writing a review on your recent break at our Sandals Carlyle! I am delighted in knowing that you enjoyed your vacation! Its wonderful reading your observations about the aspects you enjoyed the most & I must agree that the Carlyle is a stunning property with its quaint features. Regarding your mention of the beach, we... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago

We had an excellent vacation at the Carlyle. The cool thing is, you can visit the other two sandals properties on Montego Bay! We resort hopped and enjoyed all the amenities that each had to offer. It was a wonderful vacation!

Review collected in partnership with this hotel

Helpful?
Thank Kristal B
Gwen G, Online Review Coordinator at Sandals Carlyle, responded to this review

Dear Kristal, Congratulations! Thank you for such great comments about your recent stay at our Sandals Carlyle resort. I am so thrilled to know that you chose Sandals to be part of such a special memory in your journey together. It’s wonderful to read that you took advantage of our awesome ”Play at 3” program and had the opportunity to... More 

Raleigh, NC
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 16, 2016

We visited the Carlyle after hearing raves about it. I really loved the hotel, and staff. For the price you can't beat it- plus you have access to the other Sandals in the area. I love that this hotel is small. We really got to know the other guests during our stay. That being said - the Sandals experience was... More 

Helpful?
3 Thank pbnjgrl
Bryanne E, Online Review Coordinator at Sandals Carlyle, responded to this review

Dear guest, Thank you for taking the time out to write a review on your recent stay at our Sandals Carlyle. I am delighted to read that you truly enjoyed most aspects of your vacation. For instance, I am glad you were able to enjoy the beautiful views throughout the property, our Gourmet Discovery Dining & the friendly staff. However,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
•A romantic, intimate atmosphere with personalized service.•The real Jamaican experience; Jamaican smiles and attentive service to make you feel at home instantly.•Small in size yet big on charm and large in value.•Close proximity to Montego Bay 'Hip Strip', where you will find duty free shopping, restaurants, bars and clubs.•24 hour room service for all room levels.•Butler service available for our newly renovated, top category room, the Carlyle Club Ocean View Penthouse.•Complimentary shuttle bus to Sandals Royal Caribbean and Sandals Montego Bay “Stay at one play at three”, where you can enjoy eighteen dining experiences.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 

Additional Information about Sandals Carlyle

Address: Kent Avenue | PO Box 421, Montego Bay 00000, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $290 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sandals Carlyle 4.5*
Number of rooms: 52
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Also Known As:
Sandals Carlyle Hotel Montego Bay
Sandals Hotel Montego Bay
Sandals Inn Jamaica
Sandals Jamaica
Sandals Montego Bay
Sandals Inn Montego Bay
Hotel Style:
#3 Romantic Hotel in Montego Bay
#11 Family Hotel in Montego Bay
#13 Spa Hotel in Montego Bay
#14 Top resorts Hotel in Montego Bay
#16 Luxury Hotel in Montego Bay
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