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Sandals Royal Caribbean Resort and Private Island

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Sandals Royal Caribbean Resort and Private Island
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5,038 Reviews from our TripAdvisor Community

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Showing 4,953: English reviews
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Fairmont, Minnesota
Reviewed yesterday NEW

Very nice resort! Nice people, but did not like the people on the paddleboard constantly paddling by trying to sell their goods. Overall a good trip, would go back again. Lots of activities to do and keep busy with.

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Helpful?
Thank Summer2223
Reviewed yesterday NEWvia mobile

Oh my gosh. Where do I even begin?! My husband and I were leery about coming to Jamaica for our honeymoon because we love Mexico but we are SO HAPPY we did! Everything about this place was 5 star worthy. The staff was amazing!!!!! (Courtney, Roderick, Romak, and Fiddy were our favorites!!) the food omg the food was phenomenal. Typically...

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Thank Hannah P
Reviewed 2 days ago NEW

We went here for our honeymoon and it was the best time ever. If you go you will absolutely love it. We had a room with a butler which is definitely an added perk because they do all of your excursion and dinner reservations, escort you to different places that you want to go, and bring you food and drinks...

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1Thank Jilian P
Staten Island, New York
Reviewed 2 days ago NEWvia mobile

Let me start by saying I think Sandals is an excellent place to visit, especially Montego Bay. My wife and I needed to get a way after a death in the family and all my wife wanted to do was return to Jamaica for some rest and stress relief. Royal had one butler suite available to accommodate our time schedule....

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Helpful?
Thank slw829
Jasmine J, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Thank you for your review of Sandals Royal Caribbean. First, I would like to apologize for the troubles and frustration that you may have experienced and i am terribly sorry for your loss. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making...

Reviewed 3 days ago NEWvia mobile

We have just returned from a 3 day visit to the Royal Caribbean. This was our 8th Sandals. We really wanted to love this location as we had booked for an 8 day stay in 2018. This did not feel like a Sandals resort to us. The food was so-so, the food service was really slow and the vibe was...

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Helpful?
Thank Marilyn M
Jasmine J, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Dear Marilyn, Thank you so much for your review of Sandals Royal Caribbean. As a returning Sandals guest, we realize that you are very familiar with our standards of excellence and we certainly strive to see that these are upheld at all of our resorts. It is regrettable if you felt there was any disparity between your recent stay and...

Cedar Rapids, Iowa
Reviewed 3 days ago NEW

Our 4th trip...had a lilttle glitch with our room at the start where their travel office booked us in the wrong category when we booked at the resort before leaving last year. The General Manager, Lancelot and Dezreen, however, were fantastic and made things right and we thoroughly enjoyed the rest of our stay. They also ensured when we rebooked...

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Thank MikeLorna
Medicine Hat, Canada
Reviewed 4 days ago NEWvia mobile

Another amazing trip to Sandals! We stayed in room 2105 a walk out swim up room with a butler. Our butlers were Rayo and Duwayne. I highly recommend requesting them as they were absolutely fantastic! I seriously can't rave enough about them. Food- every where was good, but Eleanor's and the Royal Thai were my favourite. Le Jardinier food was...

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1Thank Heffe67
East Meadow, NY
Reviewed 4 days ago NEWvia mobile

This was a top notch resort with an amazing staff. No request was denied. The beaches are very clean and the pools are pristine. There were so many things to do that we couldn't do everything, so we booked a return trip for next year. The weather in Jamaica in February is a great escape from the New York winter....

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Thank Rverderb
Plano, Texas
Reviewed 5 days ago NEW

We weren't going to reserve the cabana, just because we didn't really know how, and so we were going to leave it alone. Then Monique approached us and told us that she would take care of us and she told us what the experience would be like and so we said "SURE, let's do it!" And she made it all...

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1Thank kbaynham
Orpington, United Kingdom
Reviewed 5 days ago NEW

This was our first experience of a Sandals resort and we were not disappointed. We stayed for 2 weeks in a Honeymoon Butler Suite in the Buckingham block. We were on the first floor with a balcony which gives greater privacy as people walk past the patios on the ground floor. The room was lovely. An old fashioned setting but...

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Helpful?
Thank Lynne R
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 

Additional Information about Sandals Royal Caribbean Resort and Private Island

Address: Mahoe Bay, Montego Bay 167, Jamaica
Location: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $428 - $1,284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandals Royal Caribbean Resort and Private Island 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean
Hotel Style:
#5 Family Hotel in Montego Bay
#5 Romantic Hotel in Montego Bay
#5 Top resorts Hotel in Montego Bay
#5 Spa Hotel in Montego Bay
#6 On the Beach Hotel in Montego Bay
#6 Luxury Hotel in Montego Bay
#7 Business Hotel in Montego Bay
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Questions & Answers

Here's what travelers have asked, with answers from Sandals Royal Caribbean Resort and Private Island staff and other travelers.
348 questions
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Questions? Get answers from Sandals Royal Caribbean Resort and Private Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room on an upper floor if you want privacy on your balcony”
 of 5 bubbles jilianp2017, 2 days ago | Read review
“The Balmoral for beachfront!”
 of 5 bubbles MikeLorna, 3 days ago | Read review
“Upper rooms have more privacy.”
 of 5 bubbles 595lynner, 5 days ago | Read review
“All the rooms I saw looked absolutely fabulous!!”
 of 5 bubbles , 1 week ago | Read review
“most rooms are acessible to everything. This is a smaller resort”
 of 5 bubbles adventurous96, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question