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Sunscape Splash Montego Bay

Montego Bay Jamaica
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Guests1 room, 2 adults, 0 children
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Traveler (6982)
360
Panoramas (7)
Pool & Beach (1775)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Consists of two 10-story Sunrise and Sunset Towers.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Paid wifi
Internet
Hot tub
Lazy river
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Water park
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Gift shop
Shops
Sun umbrellas
Laundry service
Self-serve laundry
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Housekeeping
Private balcony
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Hotel links
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Hotel deals
7,669Reviews900Q+A100Room tips
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Popular mentions
We stayed at this hotel in August for a family reunion. It would take hours to write how disappointed we are with our stay. Everything from check-in, service, food, condition of the building to rudeness of the staff is the worst I have ever experience in a hotel.
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hotel needs to be upgraded. the buffet restaurant tables and chairs need to be replaced, they are I horrible conditions. I got my dress snag on one of the table edge and luckily for me it was a day wear.
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Review collected in partnership with this hotel
I was a guest at Sunscapers in August 2019 with family and friends. The experience was awesome, wow...we had a great time! It was lovely to be back at Sunscapers, ( aka Sunset Beach) thank you all for the great service. A big thanks especially to Clive, Pauline and Garvin. We had an excellent service from you all. I will definitely be back. PS food nice, cocktails magnificent, entertainments awesome. Staff very helpful and pleasant. Overall service was excellent! 100 stars. 😃😃😃
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We were worried, given all the negative reviews, but all was good. At check in, we were offerred the option of upgrading to The Cove for $475 but we declined. We had asked for a very quiet room and we were very happy with 5714. It is a corner room with views of both the bay and the ocean. Service in the room was fine, overall. One day the mini bar was not restocked but it was rectified. A few times we did not receive the full complement of towels. We thought the food in all of the restaurants was fine. Service was good. The resort and the beach are quite small, so there isn't a lot places to walk. Unfortunately, there were jellyfish the week we were there, and so we could not snorkel.
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I arrived into Jamacia at 12:30 I booked my transportation with amstar, they did a great job picking me up and dropping me off at a respectable time. Check in wasnt until 3 pm so they do allow you to place your bags in the lobby and watch them for you. We were supposed to have a ocean front view.... we have a veiw of the roof. The rooms are old, not renovated. beds are terrible, not comfortable like hotel beds usually are. The floors are a white tile so they get dirty really fast. On our first night they never came in to clean our room and the shower was leaking so we had water everywhere.. we called for towels and no one came. They made us switch rooms... and still didnt give us the ocean veiw when their were less then 50 guest checked in and staying at the resort. Our sheets were awful feeling, had stains in it. The room is very dark, their isnt much light. . . Rating for the roooms: 0/5 Food... Trash trash trashhhhh... this resort has so much potential.. everyone resort on an island does, they are so cheap. If you want a homemade Jamaican meal go out side the resort. Breakfast the only thing worth eating was the omelets because you make it your self. Lunch, hit or miss they can not cook American food, the fruit is out in the open with fruit flies all on them, the sandwich meat has flies crawling over it with no cover... Dinner, the goat curry was good.. but everything really was gross one night they closed the buffet because their was not enough guest staying... crazy!! So we had to eat trash bootleg Chinese food or even worst Italian food.. which was frozen dinners on a plate... buffet closes at 10pm every night if it is even open... after that you are gonna starve only if you like boiled hot dogs and sawgy buns Food: 0/5 Amenities, they have 3 bars... all the drinks were so sugary... but I did discover the dirty banana which was a heavy blended rum drink... was good. best thing we had the whole trip The pools were whatever, if you want to wash one load of clothes its 10 us dollars plus detergent that is 5 us dollars... lol they do have free kayaking and snorkeling available on the beach which was cool... they don't or didn't have bar service at the beach you always have to get up and get a drink if you want one. Amenities 2/5 Transportation they do give you free rides to all the clubs pick up times are 9:30 10:30 and 11;30 they bring you have at 1:15 and 2:00 after that you are on your own margarita ville was packed its fun if you are menatally prepared for 200 + people in one little space Peir 1 was more spread out, both were a good time Transportation 5/5 Hospitality luckily everyone was nice and helpful... its funny tho cause they were asking me andmy friend why we are staying at that resort.,, If you are 21-35 and are going souly for a good time and you wanna be lit every night this is not it. THIS IS NOT IT this is a kids resort and it was a terrible experience... luckily our excursions made up for it
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PRICE RANGE
$162 - $408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset beach resort jamaica, sunset beach jamaica, sunset beach montego bay, sunset beach resort spa montego bay, beach resort sunset, sunset beach resort and spa jamaica, sunset beach resort montego bay jamaica, sunset beach resort spa jamaica, montego bay sunset beach resort
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
306
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