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Sunscape Splash Montego Bay

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Sunset Drive, Montego Bay Jamaica
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Room & Suite (1144)

About

#28 of 68 hotels in Montego Bay
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Consists of two 10-story Sunrise and Sunset Towers.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Boating
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Lazy river
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Canoeing
Casino and Gambling
Game room
Mini golf
Snorkeling
Tennis court
Water park
Water sport equipment rentals
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Walking tours
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Infirmary
Umbrella
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Minibar
Refrigerator
Complimentary toiletries
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
English, Spanish
7,931Reviews933Q+A100Room tips
Traveler rating
  • 2,599
  • 2,844
  • 1,322
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  • 539
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Popular mentions
We still remember this wonderful server. We had an amazing experience and it was not limited to the customer service we received, though it felt like a home away from home due to this wonderful person. I hope everyone receives the same level of care as we did on our family vacation.
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Booked through Apple vacations on a square deal. We were guaranteed a 5 Apple hotel in Montego Bay. We were given sunscape splash. On arrival we checked in and then we were immediately sat down and were talked to about a timeshare, the last thing we wanted to hear about right after we arrived. The rooms were descent, the mini fridge had a few bottles of soda, a few cans of beer, and a few small water bottles. The pools were nice. The food was okay, nothing too tasty. The waiter were kind for the most part. The bar drinks were just okay. The pina coladas or frozen daquari drinks consisted of the bartender pouring alcohol and the slush mix into a cup and it was not even mixed. After our first dinner and drink experience, we realized this was not truly a 5 Apple resort. We asked to be transferred to one of the Riu hotels, which we have been to before and loved. Their apple reps at the resort were the worst. They said they could email apple and see what can be done, we even understood and were okay work paying the upcharge fee. After Is checking back for 3 days the apple reps said they haven't heard back and seemed to care less. We then found out that for a fee we could be Sunclub members, which included a few special restraunts And a bar. The manager Gave us access to those places and after our experiences there we realized that was how the sunscape splash got its 5 apple rating. The food was much better and the frozen drinks were made properly. I would still only give this place a 4 apple rating compared to other 5 apple places we have been to. The entertainment staff was okay. Not the best. The foam party was fun and the magic and Acrobat shows were amazing. Overall, we probably would not go back to this hotel, especially for the amount of money we paid. We have spent less and have gotten much better numerous times on our all inclusives.
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+1
Sunscape Splash was BEAUTIFUL !!! Food was GREAT, yes restaurants weren't open all night, but they never claimed to be....not on the website & hours are posted when there. Party Bus to Margaritaville was Awesome, Pool Party was Ridiculous....Old Skool Reggae from Past to Present. Excursions were the Best, Horseback Riding in the Caribbean was an Experience....the excursions are cheaper if you purchase before you get there, so planning is a necessity !! Waddy in the Lobby Bar & his Fire Show should be on TV !!!
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This was the direst resort I have ever seen in my life. Trip from hell. Staff were nasty and kept asking for tips. Food was old and dry. rooms dirty. No pool towels available. Pool lounge chairs had mold on them. The food was not edible I had to have food delivered daily for me and the kids to eat. Aracade been closed for years. Lazy river only has 2 tubes for use. pools close daily at 6pm before the sun goes down. Beach is dirty no clean sand area for little ones to play. No games available. No basketballs to rent. Ice cream machine shuts down daily at 7pm. No food available at resort 24 hours of the day. Only nice people were the Amstar reps selling you overpriced adventures. A huge waste of a Christmas gift to my kids. I would not stay here if it was free.
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The first night our daughter's room was flooded by a burst water pipe in a room above. The next day, in the afternoon, the hotel moved them to another room. We are waiting for UVC to issue the credits
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Review collected in partnership with this hotel
Previous
PRICE RANGE
$189 - $352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset beach resort jamaica, sunset beach jamaica, sunset beach montego bay, sunset beach resort spa montego bay, beach resort sunset, sunset beach resort and spa jamaica, sunset beach resort montego bay jamaica, sunset beach resort spa jamaica, montego bay sunset beach resort
LOCATION
CaribbeanJamaicaSaint James ParishMontego Bay
NUMBER OF ROOMS
430
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Sunscape Splash Montego Bay
Which popular attractions are close to Sunscape Splash Montego Bay?
Nearby attractions include Rocklands Bird Sanctuary (2.5 miles), Montego Bay Yacht Club (0.2 miles), and Rastafari Indigenous Village (3.9 miles).
What are some of the property amenities at Sunscape Splash Montego Bay?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunscape Splash Montego Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Splash Montego Bay?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunscape Splash Montego Bay?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Splash Montego Bay?
Conveniently located restaurants include Mystic Thai, Juici Patties, and Tokyo Jo's.
Are there opportunities to exercise at Sunscape Splash Montego Bay?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Sunscape Splash Montego Bay?
Yes, laundry service and self serve laundry are offered to guests.
Does Sunscape Splash Montego Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sunscape Splash Montego Bay?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sunscape Splash Montego Bay?
Many travelers enjoy visiting Lethe Estate (4.7 miles), Barnett Estate Plantation (1.7 miles), and The Cage (2.8 miles).