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Eden Gardens Wellness Resort and Spa

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Traveler (60)
Room & Suite (24)
Pool & Beach (8)
Overview
  • Excellent41%
  • Very good33%
  • Average13%
  • Poor8%
  • Terrible5%
Travelers talk about
“luxury suite”(2 reviews)
“an upgrade”(3 reviews)
“security”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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69 results
Traveler rating
25
25
9
6
4
Traveler type
Time of year
LanguageEnglish
25
25
9
6
4
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1 - 5 of 69 reviews
Reviewed July 9, 2018

Room was spacious. Hotel is very basic and felt if someone started this in their own house. I have had no other options in Jamaica to stay because two major hotels were full. I was there for two nights but i paid an arm and...More

Thank Arpit S
Reviewed June 23, 2018 via mobile

Shocking service. Untrained staff who have no ownership for any issues and there are many issues! Dirty, poorly managed and lack of facilities. Not at all like website. So disappointing. Avoid like the plague!

1  Thank Janice S
Reviewed May 17, 2018

I took my wife here for her birthday. The staff started asking me to review the menu for lunch before they allowed me inside the restaurant. That should have been my sign, but i ignored it. from not knowing the soup of the day to...More

2  Thank DrTimZ
Response from CrissannEG, Front Office Manager at Eden Gardens Wellness Resort and SpaResponded May 18, 2018

Dear Guest, We are most sorry you had this type of experience. We are constantly working on improving service and we appreciate you taking the time out to let us know what happened.

Reviewed April 30, 2018

Spent only one night here checked in at 6 and was gone at 6 in the morning but the property was beautiful, atleast what i got to see of it. Had drinks at the bar which was nice. The shower takes a long long time...More

2  Thank Iamtoyabella
Reviewed March 26, 2018 via mobile

Stayed in this hotel two nights and I must say I was really disappointed. Hotel staff needs training in costumer service, on check in no one told us what time was breakfast and when, no one explained about the hotel facilities and no one available...More

1  Thank Inês V
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Wheelchair access
Breakfast included
Dry Cleaning
Business Center with Internet Access
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
$95 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$95 - $293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveler (60)
Room & Suite (24)
Pool & Beach (8)
Dining (6)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
DinDeeM M
March 9, 2018|
Answer
Response from Janet A | Reviewed this property |
I visited during Restaurant week and average price for a meal is about$J3,000. As you will be landing before your check in time, you may want to call the hotel and see what can be arranged for you. All the best
1
Vote
Drumph9983
April 16, 2015|
Answer
Response from CrissannEG | Property representative |
Jamaican style and continental
0
Votes
Norine H
December 13, 2014|
Answer
Response from GuestServicesOfficer |
Ms Norine, Eden Gardens is located 2 minutes drive from the heartbeat of Kingston (New Kingston). The neighborhood is quite and safe. We will be pleased to provide transportation to the various attractions in... More
0
Votes
Room Tips
"Check for better options else where."
Read review
"do not stay in the mahogany room"
Read review
"Great for business meetings. Thumbs up the the chefs."
Read review
"Good for a couple nights stay if you are on business"
Read review
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