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Room was spacious.
Hotel is very basic and felt if someone started this in their own house.
I have had no other options in Jamaica to stay because two major hotels were full.
I was there for two nights but i paid an arm and...More
Shocking service. Untrained staff who have no ownership for any issues and there are many issues!
Dirty, poorly managed and lack of facilities. Not at all like website.
Avoid like the plague!
I took my wife here for her birthday. The staff started asking me to review the menu for lunch before they allowed me inside the restaurant. That should have been my sign, but i ignored it. from not knowing the soup of the day to...More
2 Thank DrTimZ
Response from CrissannEG, Front Office Manager at Eden Gardens Wellness Resort and SpaResponded May 18, 2018
We are most sorry you had this type of experience. We are constantly working on improving service and we appreciate you taking the time out to let us know what happened.
Spent only one night here checked in at 6 and was gone at 6 in the morning but the property was beautiful, atleast what i got to see of it. Had drinks at the bar which was nice. The shower takes a long long time...More
Stayed in this hotel two nights and I must say I was really disappointed.
Hotel staff needs training in costumer service, on check in no one told us what time was breakfast and when, no one explained about the hotel facilities and no one available...More
I visited during Restaurant week and average price for a meal is about$J3,000. As you will be landing before your check in time, you may want to call the hotel and see what can be arranged for you. All the best
Ms Norine, Eden Gardens is located 2 minutes drive from the heartbeat of Kingston (New Kingston). The neighborhood is quite and safe. We will be pleased to provide transportation to the various attractions in... More
Ms Norine, Eden Gardens is located 2 minutes drive from the heartbeat of Kingston (New Kingston). The neighborhood is quite and safe. We will be pleased to provide transportation to the various attractions in Kingston.