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    Terra Nova All Suite Hotel

    304 reviews
    #3 of 25 Hotels in Kingston
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    17 Waterloo Road, Kingston, Jamaica
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    Travelocity
    $188
    Orbitz.com
    $188
    Expedia.com
    $188
    Hotwire.com
    $188
    Cancelon
    $235
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    $188
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    All photos (464) 464
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    Certificate of Excellence
    Traveler (162)
    Room & Suite (134)
    Dining (65)
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    Overview
    4.5
    304 reviews
    • Excellent63%
    • Very good26%
    • Average6%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “regency bar”(11 reviews)
    “old world charm”(11 reviews)
    “thursday afternoon”(3 reviews)
    17 Waterloo Road, Kingston, Jamaica See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    4 Star Hotel
    All hotel details
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    Rooms
    Jul 8Jul 9
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (304)
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    Show reviews that mention
    All reviewsregency barold world charmthursday afternoonexceeds expectationssilver servicedevon housegreat housebridal partybreakfast staffhotel groundsclassy hotelwonderful hotelthe wait staffsitting areafinal nightother hotelsjamaican breakfast
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    1 - 5 of 285 reviews
    Reviewed 4 weeks ago
    Classy Hotel but expensive..!

    I stayed for 4 Days and found hotel very comfortable with good in room amenities except when checking into the hotel, front office staff was not up to the mark for the class of the hotel...they were not ready to go extra mile in serving...More

    Thank Vinaycare
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 4 weeks ago

    Dear Vinaycare, We appreciate you taking the time to share your recent stay with us on trip advisor page. We are sorry that you found our guest services fell short at front office during your check in process, since then corrective training has been administered....More

    Reviewed 4 weeks ago
    1 week stay at Terra Nova

    My experience after many years away from the island of Jamaica was an excellent one. I recommend this hotel if you are staying in town to be the right choice. Staff superb, old Jamaican plantation attitude and excellent service. My son has a series of...More

    Thank Beverley M
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 4 weeks ago

    Dear Beverley M, Firstly, welcome back home and thank you for taking the time to share your recent stay with us. We are delighted to read that your overall experience met your expectations and maybe exceeded with your sons allergies. We look forward to welcoming...More

    Reviewed 4 weeks ago
    Great Hotel - Exceptional Staff !!!

    This was my first time staying at this hotel. I am always anxious when booking a hotel for the first time, because what you see is not always what you get. But with this hotel I was pleasantly surprised. The rooms and bathrooms are spacious...More

    Thank sharifaw98
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded 4 weeks ago

    Dear sharifaw98, Wow! thank you for such an positive review. We are ecstatic to know that your expectation were met as well as exceeded during your recent stay with us. Your words of encouragement will be shared with the team as we anticipate your return.

    Reviewed April 13, 2018
    Carnival

    Stayed Here For 5 Days! Best Experience Ever.Staff was amazing and attentive.The breakfast was delicious. Wish we received more complimentary water. Love this hotel! Didn't want to leave. Everything was perfect. Perfect Location to Carnival Route!More

    Thank Pearls B
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded April 20, 2018

    Response. Dear Pearls B, Wow! thank you for the positive comments you left on our page. We are ecstatic to know that your overall experience at Terra Nova All Suite Hotel was a satisfying, fulfilling and an enjoyable one. We look forward to welcoming you...More

    Reviewed April 8, 2018
    Warm and welcoming staff. Nice rooms.

    Rooms were clean and comfortable. Good bed, tv, mini fridge and sitting area. Nice when I had a guest over for an informal meeting. New updated bathroom with a very good shower. That was enjoyable. Great staff and nice grounds. Fun bar at night too....More

    1  Thank Brian R
    Response from Sophia T, Guest Relations Manager at Terra Nova All Suite HotelResponded April 9, 2018

    Dear Brian R, Thank you for sharing your experience with us on Trip Advisor. It is a pleasure to know that your expectations were met during your recent stay and for highlighting your preferred guest facilities. We apologies that you felt our meal prices were...More

    View more reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free Parking
    Pool
    Room Service
    Restaurant
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Fitness Center with Gym / Workout Room
    Breakfast included
    Hotel Amenities
    Free Parking
    Room Service
    Breakfast included
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Conference Facilities
    Airport Transportation
    Multilingual Staff
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Bar/Lounge
    Fitness Center with Gym / Workout Room
    Outdoor pool
    Casino and Gambling
    Details
    Price range
    $220 - $382 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Kingston
    #3 Luxury Hotel in Kingston
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    $220 - $382 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Kingston
    #3 Luxury Hotel in Kingston
    Room types
    Suites, Non-Smoking Rooms
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    All photos (464) 464
    Full view
    Traveler (162)
    Room & Suite (134)
    Dining (65)
    Pool & Beach (20)
    Amenities (39)
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    Questions & Answers
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    Claudette C
    June 19, 2018|
    AnswerShow all 3 answers
    Response from Sophia T | Property representative |
    Good day, We offer buffet breakfast and eggs/omelletes are made to order. The breakfast is included in the room rate.
    1
    Vote
    culturequest
    June 9, 2018|
    AnswerShow all 2 answers
    Response from Sophia T | Property representative |
    Good evening, Yes some of our junior suites have double beds, subject to availability.
    0
    Votes
    Karen S
    April 23, 2017|
    Answer
    Response from Sophia T | Property representative |
    Good morning, our rates are from US $189.00 per night, Friday, Saturday and Sunday and then US$ 220.00 per night Monday-Thursday so it would really depend when you are staying to determine the overall cost. I hope this helps... More
    0
    Votes
    12345
    Room Tips
    "Order a suite"
    Read review
    "all rooms are good"
    Read review
    "As far as possible from the bar and the pool area"
    Read review
    "don't be afraid to tell Jamaicans you intend to double check them about event arrangements AS MANY TIMES..."
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