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Terra Nova All Suite Hotel

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17 Waterloo Road, Kingston Jamaica
Lowest prices for your stay
$198
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Free cancellation until 11/08/20
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Traveler (202)
360
Panoramas (7)
Room & Suite (109)
Certificate of Excellence

About

#3 of 29 hotels in Kingston
Location
Cleanliness
Service
Value
Certificate of Excellence
The only AAA 4-Diamond rated hotel in Kingston. The elegance and class of this iconic all-suite hotel is awaiting your visit. Since 1959, Terra Nova has welcomed guests with red carpet treatment. Boasting 2 award winning restaurants and 2018 Wine Bar of the Year, the Regency Bar & Lounge, the Terra Nova All-Suite Hotel remains a timeless gem among hotels in Kingston, Jamaica, and a luxurious marriage of classic sophistication and inviting, family friendly warmth –all in a convenient setting in the heart of Jamaica’s capital.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Nightclub / DJ
Conference facilities
Banquet room
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
364Reviews15Q+A73Room tips
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Popular mentions
I am actually doing a review while still at the hotel. Service has been excellent. I was actually escorted to my room. My luggage was taken to my room. Fresh fruits where offered upon arrival. Cookies left in the room everyday. I love to gym, it has just the right amount of equipment. Kristene has been very very very courteous and pleasant. Would definitely recommend staying here for business or pleasure, it has something for everyone.
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Response from Kristene D, Manager at Terra Nova All Suite Hotel
Responded Jan 23, 2020
Dear 643claudem, Thank you for choosing The Terra Nova All Suite Hotel, and especially for taking the time to share with us your FIVE-STAR review! Thank you for highlighting the qualities that made your stay unforgettable, such as the food, your check in process, gym and staff. We all pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon. Allow me to thank you once again for your comments and on behalf of The Terra Nova All Suite Hotel colleagues, we would love to have the opportunity to host you again soon. Warm Regards, Kristene Douglas Duty Manager
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Staying at the Terra Nova hotel is one of the most premier experiences you will have in Jamaica. It is truly my Fiance & I home away from home. Whenever i am visiting Jamaica this is always our hotel choice! The service is always exceptional, everyone there are great especially the ladies at the front desk. The breakfast at this hotel is undoubtedly one of the best on the island providing fresh authentic Jamaican food ackee & saltfish, i also tried the mackerel run down for the first time & i swear i could not stop eating it so Delicious! The bar is a great place to sit back and have drinks whilst entertaining friends. We love everything about this property and counting the days until we are back!
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Response from Kristene D, Manager at Terra Nova All Suite Hotel
Responded Jan 15, 2020
Dear Lattoya C, It is a great pleasure for us to learn about your recent experience at The Terra Nova All-Suite Hotel. Thank you so much for choosing us and thank you for taking the time to share your wonderful comments with us. We appreciate your comments expressed especially the compliments towards the staff, which can assist potential guests with firsthand experience. We do pride ourselves with offering genuine service from the heart to ensure all our guests leave with unforgettable experiences and fondest desires to come back soon. Your compliments will be shared with our team. It was our pleasure serving you and we look forward to welcoming you again very soon. Warm Regards, Kristene Douglas
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Staying at the Terra Nova (TN) hotel is one of the most premier experiences you will have in Jamaica. Starting with the awesome concierge staff, Kristine was amazing. Kristine ensured my family & I had an enjoyable stay, from securing late check-outs to providing extra toiletries in the room Kristine truly went over and above. The breakfast at this hotel is undoubtedly one of the best on the island - providing authentic Jamaican food (ackee & saltfish, johnny cake, boiled yams & sweet potatoe, mackerel, callaloo, etc). The rooms are spacious, beds are comfortable, washrooms are modern and extremely clean, the grounds are well manicured. Honestly, the best place to stay in Kingston (and maybe the whole island). - Alexie B. Edwards
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Response from Kristene D, Manager at Terra Nova All Suite Hotel
Responded Jan 1, 2020
Dear Coconutwater67, Thank you for choosing The Terra Nova All Suite Hotel, and especially for taking the time to share with us your FIVE-STAR review! We are pleased to know that your most recent stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable, such as the food, spacious rooms, cleanliness and grounds. I am also pleased I could be of assistance to you and your lovely family. Allow me to thank you once again for your comments and on behalf of The Terra Nova All Suite Hotel colleagues, we would love to have the opportunity to host you again soon. Warm Regards, Kristene Douglas Duty Manager
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This is an old colonial style hotel which I like, but the rooms could do with some renovation. Staff are friendly and attentive. The bar is nice in the evening and breakfast is good. The restaurant is very expensive, we only ate here once. It was more than double the cost of other meals
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Response from Franklyn E, Manager at Terra Nova All Suite Hotel
Responded Dec 23, 2019
Dear donaldf673, Thank you so much for staying with us recently at The Terra Nova All-Suite, Kingston's only AAA 4 Diamond hotel. We are delighted that you like our hotel. We are also pleased that you liked the Regency Bar and that you found the breakfast very good. The Regency and The Terrace are Kingston's best restaurants and we are delighted that you were able to join us for dinner. We thank you for your review and we look forward to seeing you when your travel plans next take you back to Kingston. Yours sincerely Franklyn Eaton Operations Manager
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On business trip and unfortunately landed in this very old fashioned hotel which would need a serious renovation - unless you like 100y ago colonial style... On the top of this, they organize outdoor parties with very loud DJ music till at least midnight... so definitively not a place for business folks. Rather choose the new AC Mariott. Gave it however a 2 star since very friendly staff.
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Response from Franklyn E, Manager at Terra Nova All Suite Hotel
Responded Dec 15, 2019
Response from Franklyn E, Manager at Terra Nova All Suite Hotel Responded 4 days ago Dear Fred_by_the_world Thank you so much for staying with us recently at Kingston's most historic hotel, the only AAA 4 Diamond hotel in the capital city. The building dates back to 1922 and reflects the opulent living of yesteryear. The rooms were recently renovated and boasts the best restaurants and bar scene in Kingston. We are so sorry that you are not a fan of the colonial style architecture. Kingston is vibrant city that gets more expressive during the Festive Season. We are so sorry that one of the recent events at our poolside that ended at midnight affected you adversely. We thank you for your very kind comment about our friendly staff. We trust that you will reflect on the positive aspect of your stay with us and we hope that when your travel plans next take you back to Kingston you will consider staying with us so that we can make amends for the shortcomings on this trip. Yours sincerely Franklyn Eaton Operations Manager
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PRICE RANGE
$235 - $303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
terra nova kingston
LOCATION
CaribbeanJamaicaKingston ParishKingston
NUMBER OF ROOMS
41
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Frequently Asked Questions about Terra Nova All Suite Hotel
Which popular attractions are close to Terra Nova All Suite Hotel?
Nearby attractions include Devon House (0.3 miles), Reve Jewellery & Accessories (0.4 miles), and Touch The Road (0.5 miles).
What are some of the property amenities at Terra Nova All Suite Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Terra Nova All Suite Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Terra Nova All Suite Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Terra Nova All Suite Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Terra Nova All Suite Hotel?
Conveniently located restaurants include Devon House I-Scream, Devon House Bakery, and Terra Nova Hotel Restaurant.
Are there opportunities to exercise at Terra Nova All Suite Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Terra Nova All Suite Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Terra Nova All Suite Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Terra Nova All Suite Hotel?
Many travelers enjoy visiting Devon House (0.3 miles), Bob Marley Museum (1.5 miles), and Seville Great House and Heritage Park (2.6 miles).
Is Terra Nova All Suite Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.