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Strawberry Hill

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Strawberry Hill
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291 Reviews from our TripAdvisor Community

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Showing 270: English reviews
Reviewed today NEWvia mobile

I was in strawberry hill three weeks ago for a function I attended. The food was excellent but most of all the waiter that serve my food and drinks he is amazing. He has a very good customer service and make sure that I am ok. His name is Omari McGregor. I've been to other places but I find Omar's...

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Helpful?
Thank LYREHS_AMG
Montego Bay, Jamaica
Reviewed 2 days ago NEW

We stayed overnight at the Strawberry Hill. The disappointment started in the room, there were dead insects on the desk, on the side tables and even inbetween the papers of the hotel directory. Clearly the room hadn't been used for some time and nobody cleaned it before arrival. The floors really need to be redone, especially in the bathrooms is...

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Thank Lx J
Washington, Virginia
Reviewed 2 weeks ago

We spent the day at this fabulous place with stunning views of Kingston and Blue Mountains. The place was truly amazing...a must visit. The place was so quiet and peaceful, with wonderful gardens and an amazing pool. I would have loved to spend the night. But sadly, we did not, so I did not get a chance to see the...

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Helpful?
Thank VirginiaMember
Adriana V, General Manager at Strawberry Hill, responded to this review

Dear VirginiaMember, We were delighted to have you both spending a day with us, we are happy to hear that you enjoyed your visit. We have 13 cottages which vary in size, from studio suite (queen room) to 2 bedroom villas that accommodate up to 6 guests. Thank you for sharing your experience and hope to see you again in...

Reviewed 2 weeks ago via mobile

The view overlooking Kingston and the mountains is to die for... the service was excellent, the privacy there was perfect for a quiet get away... the room in itself was so inviting and comfortable, you really want to stay inside the entire time...a must visit....

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Helpful?
Thank Natalie M
POS
Reviewed 2 weeks ago

Spent a weekend with a friend in late October. This was supposed to be a "once in a hundred years" event. Here's my simple score sheet. Rooms 10 View/ambiance 10 Staff 8 Food/ dining room service 4 Spa 8 This is a property which should be dripping with superlatives. Food quality and dining room management need attention. Spoke to the...

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Helpful?
Thank GJWPos
Adriana V, General Manager at Strawberry Hill, responded to this review

Dear GJWPos, Thank you for taking the time to review the resort. We are glad to know that you found the rooms, ambiance, staff & spa to be 8 to 10 points; we regret that your dining experience was not deserving of more than 4 points. At Strawberry Hill our goal is to create memories that will be cherished, we...

Reviewed 3 weeks ago

Celebrated a birthday dinner in a group of about 15 people. We were greeted and shown the different views - and they were spectacular - but felt rushed by our hostess. It would have been nice to have some time to take pictures while we waited for the rest of our group to arrive. Now to the meal and the...

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Helpful?
Thank Maurice D
Adriana V, General Manager at Strawberry Hill, responded to this review

Dear Maurice D, Thank you for choosing Strawberry Hill for celebrating such a special occasion. We are so very sorry to hear about your experience and what you describe is definitely not up to our standards. We sincerely regret that you did not receive the customary service and quality that we strive for at Strawberry Hill. We must admit that...

Grand Cayman
Reviewed 3 weeks ago

We have stayed at Strawberry Hill on many occasions over the past several years. Fortunately, it never changes. Peaceful, serene & tranquil describe this lovely property. This is a very small hotel with free standing cottages built into the side of a hilltop in the Blue mountains, each with gorgeous views of either Kingston or the mountains. Strawberry Hill is...

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Thank Wayne_Cowan
Adriana V, General Manager at Strawberry Hill, responded to this review

Dear Wayne_Cowan, It is great to know that your time with us was relaxing and enjoyable. Our goal of having our guests leaving rejuvenated was achieved and that makes us happy! Thank you for the great and accurate description of our property, Strawberry Hill is indeed a magical place; full of history, and surrounded by amazing nature. Our staff members...

Wellington, New Zealand
Reviewed 5 weeks ago via mobile

A revelation finding this place, high above hot Kingston with amazing views it is cooler and very relaxing. We enjoyed it so much and would like to go again. Beautiful architecture set delicately in the lush and steep blue mountains. We drove over to buff bay when we left for the most exciting drive in the world (that we have...

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Thank ewanb99
Adriana V, General Manager at Strawberry Hill, responded to this review

Dear ewanb99, You share the view of so many of our guests; "Strawberry Hill is a jewel in the Blue Mountains". Thank you for letting the readers know about your experience with us. Our elevation (3,000 ft.) makes a big difference in climate compared to Kingston, with as much as 10 degrees cooler during the hot summer days. Also the...

Reviewed October 26, 2016

This resort was absolutely beautiful in every way. The property is just unbelievable! The views were breathtaking and we could not get enough. We arrived late at night and what an experience it was to wake up in the morning with incredible views of the mountains (from Mountain View 1). The rooms are tastefully decorated and in a way that...

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Helpful?
Thank Grace B
Adriana V, General Manager at Strawberry Hill, responded to this review

Dear Grace B, It is true, waking up in this magical mountains is one of the best experiences in life! Thank you for your kind words and the appreciation for our gardens and decor. We are happy to hear that you enjoyed our hospitality, and that you found our staff to be helpful and kind. We regret that you did...

Hamilton Parish, Bermuda
Reviewed October 24, 2016

I would have rated a 5 if not for the service. We stayed at the "Gong" studio cottage for two nights and could have stayed for a lot more! Where to start - there is so much about this place that is magical. The seclusion of the property and the individual cottages was the biggest selling point. Our outdoor shower...

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Helpful?
Thank BermudaBella
Adriana V, General Manager at Strawberry Hill, responded to this review

Dear BermudaBella, We are pleased to hear that you enjoyed your stay and the magic of Strawberry Hill. Our grounds & housekeeping teams will be happy to hear that you appreciated their efforts to present the gardens and the cottages in an attractive way. Thank you for your feedback, we appreciate our guests’ comments and take them as an opportunity...

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Highgate Two-Bedroom Villa (189)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Strawberry Hill Hotel, Spa & Gardens, a 26-acre mountain top resort, is located in the heart of one of the world's most famous coffee-producing mountain ranges, Jamaica's Blue Mountains. Listed in the New York Times #1 bestselling book, 1,000 Places To See Before You Die, Strawberry Hill is 3100 feet above sea level and features one of the most awe-inspiring views of the Blue Mountains in one direction as well as the city of Kingston in the other. On a clear day, one can see up to 100 miles from the property's infinity-edge pool, and at night the city far below becomes a twinkling mirror of the night sky. The property's 12 Georgian-style cottages, spa, exotic gardens and restaurant offerings underwent an extensive refurbishment in October 2011. ... more   less 

Additional Information about Strawberry Hill

Address: New Castle Road, Kingston, Jamaica
Location: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: $341 - $787 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Strawberry Hill 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Strawberry Hill Irish Town
Strawberry Hill Jamaica/Kingston
Hotel Style:
#2 Spa Hotel in Kingston
#4 Luxury Hotel in Kingston
#4 Business Hotel in Kingston
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Questions & Answers

Here's what travelers have asked, with answers from Strawberry Hill staff and other travelers.
9 questions
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Questions? Get answers from Strawberry Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be aware that many cottages have steep & numerous steps leading to them.”
 of 5 bubbles Wayne_Cowan, 3 weeks ago | Read review
“We had the Gong cottage - Wonderful. About 40 odd steps up and down to it. Property in general hilly with steps.”
 of 5 bubbles BermudaBella, Oct 24, 2016 | Read review
“Although all of the cottages are gorgeous, I think the choicest one is the "Tree House".”
 of 5 bubbles johnsaje2010, Sep 1, 2016 | Read review
“Birdshill cottage has views to die for, full balcony, outdoor shower, full kitchen, and a covered gazebo facing the sunset.”
 of 5 bubbles SGNYC, Jul 22, 2016 | Read review
“All rooms are spectacular”
 of 5 bubbles brad_gioia, Jun 23, 2016 | Read review
5 of 5
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