What happened to this place? This was my favorite place for breakfast before pandemic! Indifferent service. Came for breakfast after over two years and can not believe what I found! No honey for tea! Pumpkin soup is marked without meat and it is full of meat! When pointed out no apology! Sausage and bacon sitting in over half inch deep fat! No fresh fruit in a country full of fresh tropical fruit. Omelette cooked too dry with used oil smell! Someone PLEASE pay attention. This can not be to the standard of Marriott!
A nice and modern Marriott property in the middle of chaotic Port Au Prince. Well trained and friendly staff. Very clean and spacious rooms. Good menu at restaurants and the chef will personally cater to yoir needs. They wil also take care of your safety and book safe transport and tours for you. No need to take riska on your own.
Great hotel with nice facilities and friendly staff. Excellent WiFi and shower pressure. Big room with a nice view. The hotel also put me in touch with a driver for the two days (for an additional charge) who was a godsent. Restaurant food and service did not match the quality of the hotel.
We had a limited stay at hotel. Checked in at 9pm and checked out by 9am. The room and grounds were as pictured on Marriot's website. The facility and room were clean. We had dinner in the restaurant down stairs, the food (Griot) and cocktails were excellent. The first floor was very trendy and lively, but once you reach leave the first floor the hotel is very quiet. We would visit again.
We stayed at this hotel for a Wedding Honeymoon and loved everything about it. This hotel is an oasis and the location is great with a spectacular view of the mountains and part of the city. The hotel has beautiful décor and it has a homey vibe where you can relax and unwind with superb delicious tasty meals from the restaurant or the lobby bar. The pool was great to unwind. When I called to make arrangements for the honeymoon; I spoke with the Front Office Manager - Candice Paultre. I have to give Candice a special acknowledgement because she was phenomenal in every way. No request was too big or too small. she followed my request precisely with no hesitation and always with a positive and professional attitude. She ensured that everything was set-up for my brother's honeymoon. Candice stayed in touch with me to ensure that everything was to our liking and personally greeted them and gave a tour of the property when we arrived. Candice set the tone for our stay by going above and beyond... and truly made our stay an exceptional one. Candice is an exemplary Manager and should be applauded for a job well done! Thank-you for making this special event a memorable one. Price is very reasonable. The quality & service in every aspect was consistent. All staffs are attentive, professional, accommodating, and helpful in everyway. So, if you are traveling and looking for world class service, Top notch accommodations, Delicious dinning and food options, Spectacular view and a Gem of a Manager that will ensure that your needs are met; this is the place to go. I highly recommend it to all travelers and we will definitely go back. A.Carlson/Seide Family…
I traveled to Haiti from my home in Washington, DC, and needed somewhere convenient to the airport to stay for two nights after checking out of my resort in another part of the country. I had a wonderful experience at this hotel. My room was sparkling clean, I had 0 issues with the hot water, the service at the bar was amazing, the pool area was beautiful and relaxing, and the overall atmosphere at the hotel was awesome. They also provided me transportation to the airport (for a fee) which was on time and professional too. I always felt safe, and the location is busy, yet convenient. I also loved my view from my room! I’d definitely recommend this hotel!
I thoroughly enjoyed my stay. The hotel is very nice and modern, and it features 24-hour security. The entire staff was great during my stay in Turgeau, and the concierge went above and beyond expectations.
I came here for my boyfriends birthday & they exceeded my expectations. From the moment I walked in, every step of my stay, everyplace I went, no matter where I was the staff is amazing. One thing about Marriott they only employ people who will make a impact in people’s live & they definitely did that for me. Leticia, such a lovely lady at the front desk had things all ready for me the second I had walked in. It was such a pleasure to converse with each and every individual I came into contact with. These people not only work hard but they do it with such pride in their job. Thank you Marriott for going that extra step and reminding me why I choose this company over all. And thank you for adding your extra special touches on my boyfriends birthday night, not only was he surprised but I as well as what an amazing group of people La Sirene has and they all gathered to be part of my special night. Thank you all. You all are amazing people! And everything from the rooms to the lobby to the pool was all well up kept and clean and taken care of. This property is definitely well taking care of and have people who show they are happy and proud to work there.…
Came in for a meeting at the hotel. While waiting, I stopped by Café Cho for a quick bite. The staff was very friendly and the food was delicious and moderately priced. Will definitely return for an actual stay.
We found a few issues in room 815 (see attached pictures). We talked to one of the Managers and got an immediate transfer to a better room. Did not expect such expedited reactions from Haitian professionals. Things seem to be improving. Keep it up! I would really recommend that shift supervisors actually check the rooms before letting clients in. That seems not to be th he case give. What we saw in room 815 (burned out light bulb in bathroom, broken leg on night stand table and bathroom shower not completely cleaned to international standard. Etc..) All in all, a good, if not the best place to stay in Haiti. Will visit the hotel again in a few months.