Gem Holiday Beach Resort
About
Welcome to Gem Holiday Beach Resort, your St. George's “home away from home.” Gem Holiday Beach Resort aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Nearby landmarks such as Grenada Crafts Center (2.3 mi) and Fort George (2.3 mi) make Gem Holiday Beach Resort a great place to stay when visiting St. George's.
Free wifi is offered to guests, and rooms at Gem Holiday Beach Hotel offer a refrigerator, a kitchenette, and air conditioning.
During your stay, take advantage of some of the amenities offered, including room service, currency exchange, and express check-in and check-out. Guests of Gem Holiday Beach Hotel are also welcome to enjoy an on-site restaurant. For travelers arriving by car, free parking is available.
While visiting St. George's, you may want to try some tapas at one of the nearby restaurants, such as Patrick's Local Homestyle Cooking Restaurant.
Gem Holiday Beach Resort puts the best of St. George's at your fingertips, making your stay both relaxing and enjoyable.
Location
Reviews
- 71
- 71
- 18
- 9
- 16
- Filter
- English



The Gem management and entire staff were wonderfully friendly and helpful. Daily housekeeping was provided and the room was always kept immaculately clean with fresh flowers and towels. Our housekeeper was always delightful, friendly and attentive to ensure we were comfortable and had everything we needed.
Being able use the beach, pool, bar and restaurant of the adjacent Kalinago hotel was very much appreciated, as they had the nicest beach area and restrooms. Beach chairs were occasionally available, however most were broken, torn or ‘reserved’ early by guests. The beach was beautiful when we could find chairs to enjoy it.
The hotel restaurant / bar had excellent food although we didn’t use it much as the menu was quite limited. We enjoyed the Saturday BBQ on the beach at the adjacent Kalinago hotel, complete with lobster, reggae music and a bonfire, although we felt it was too expensive. We also enjoyed two nearby restaurants which were within walking distance. (Don’t miss the barracuda tacos at LaPlywood!).
They have a friendly team.
If you fancy something different the Mount Cinnamon Beach Cabana is 10 minutes’ walk and do a great Beach grill meal.
Maybe its just me but they add 15% service charge on to the Gem food bills , I prefer to leave a tip. Who says the tip is split around all as well ?
A little bit deflated , we had paid for 2 nights but had to leave after 1..as it was booking.com the could not refund me ... they did use the room for the 2nd night so a refund of any size would have been appreciated
M

Once we arrived at the hotel, we were told we would be confined to our room and not allowed anywhere on the grounds, not what was described in the booking. I asked if the water was safe to drink, her response was it’s ok so long as your tummy isn’t sensitive. What did that mean exactly… Our accommodations were on the top floor, and there was no one to help bring our luggage to our room. In the room, not even a bottle of water in the fridge, coffee, tea, sugar, or salt and pepper. Although there was air conditioning in the bedroom, nothing was on and it was sweltering hot in the suite.
When checking in, Julia said she would send us a welcome package via email, the information provided was laundry services and the restaurant menu, which were outrageously priced. No information was ever provided by email or in the room; amenities, getting fresh towels, disposing of trash, which places we could order groceries from or restaurant delivery, etc. Not even extra towels or a broom and dustpan were provided, until I asked for it…
Fortunately we had friends and family bringing us things. 48 hours after our arrival, our family brought us a large grocery order since we were there for a week. Julia, the manager told both us and our family that would be the last delivery we would be allowed until we were cleared of our mandatory Covid test on day 4, which means we could only get deliveries again near day 7 when we were due to leave anyway. We felt like we were in jail.
The Covid test only came on day 5, I was cleared at checkout time on day 7, but my husband was not so we could not leave. Julia had direct contact with health officials and sent them a message, but there was no follow up with us from her all day or evening (I inquired 3 times during the day). There was no phone call to let us know we would have to stay an extra night. We disputed the extra night charge of $325 EC/$165 Canadian, saying we were kept hostage. She said we could have left if we didn’t want to pay it, after she specifically told us we could not leave. We had to pay the bill in full, saying she needed to get paid for the extra night, and if we had an issue we needed to take it up with the Ministry of Health.
Throughout our stay, there were no phone calls to us, to ask if everything was ok, or if there was anything we needed. Bed was extremely hard, and there was no real effort to make us feel welcomed or make us comfortable. Julia said we would be charged for the Covid testing $150 US each and to have our money ready. The testing was free.
We left here very unsatisfied, feeling that this hotel is nothing but a cash grab, lacking both communication and customer service. Did I mention I am still waiting for my rum punch?









"There are a LOT of steps. If you have mobility issues be sure that you request a room below the 3rd floor"Read full review
"Travelers should request not to be placed in this room. If it is indicative of the rest of the accomodations, don't spend time/money here!"Read full review
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing