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Samana Province

Bahia Principe Luxury Samana

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Carretera Samana Las Galeras, S/n Dominican Republic
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BahiaPrincipe
$881
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Traveler (2420)
Pool & Beach (512)
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About

#2 of 67 hotels in Samana Province
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Snorkeling
Airport transportation
Wifi
Public wifi
Internet
Hot tub
Pool with view
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Windsurfing
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Shuttle bus service
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Spanish
Hotel links
Visit hotel website
Special Offer:SUMMER OFFER 55%
1,322Reviews420Q+A100Room tips
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Popular mentions
beach was nice enough breakers allow use of it well - neve problem getting a lounger -food was average for dominican -service was good no complaints -hard to get into a la cartes -advised upon arrival only 2 options and both were at 9pm -with some serious discussion we were booked everyday at 6:30 found the restaurants to be half empty -rooms were average only and we had upgraded to the suites. view was amazing could hear ocean hit the shore -entertainment was not great but at least it ended at 11 so we could then open door and sleep to ocean - no party vibe -which i loved -did not see one drunk person.- very mature and respectable crowd mostly german canadian . it was very quiet after 11-massage was not bad spa area allowed to use whenever we wanted which was nice place for me to do my yoga however jacuzzi was a disappointment-it was cool and only 2 jets worked and they were very lacking in pressure so didn't bother - a great place to go and read relax totally unwind not have to deal with large amounts of people and drunk rowdie party kinds-views from restaurants amazing overall pretty clean staff very friendly and helpful service good -never had to line up for anything -towels did run out a few times unfortunately but i think some people took two each - music around the beach was nice mix of relaxing and later a little more upbeat not all spanish music volume was good -sports activities none excersize classses were ok -spin claases in bikes in pool was different and good -
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Response from Safari21506987846, online reputation at Bahia Principe Luxury Samana
Responded yesterday
Dear guest, First and foremost, thank you for taking the time to write a review of your stay in our hotel. It is through communication of this nature that our guests give us an opportunity to reevaluate our performances, as well as to ensure that we maintain and deliver the level of service expected from us. We deeply regret to learn that we did not fully exceed your expectations. In Bahia Principe Hotels and Resorts we believe that only by listening carefully to the comments and suggestions of our guests we are able to immediately detect areas for improvement and can therefore take actions instantly. I assure you that your observations were taken with the utmost consideration. We would like to have the opportunity to welcome you once again and provide you a wonderful vacation Kind regards, Gelmi Castillo Online reputation BPSAM
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Hotel's Favorite
We visited at the end of March for a week of R&R and had a fabulous time! The staff are amazing...particular mention are Raymondo (nicest greeter and luggage guy ever), Saviel (super positive and friendly yoga instructor/activities co-ordinator), Samuel (smiley server), Katy (the most cheerful greeter at the buffet restaurant - a pleasure to see every morning!), Nataly and Ayrelis (the spa - great pedicures!) and Felix (super server). The resort is absolutely beautiful....it has lovely sitting spots everywhere to have a drink, watch the sunset or read a book...small and intimate...the rooms are lovely (we had third floor ocean view overlooking the spa). You were provided with everything you needed in your room/bathroom and the fridge was stocked daily. Activities were plentiful. The free shuttle over to Cayo Laventado was a nice way to spend part of a day. We never had an issue finding a spot to sit - we tended to be beach people going down in the afternoon rather than pool types. If there was any improvement needed, we would say that the food could be taken up a notch. Don't get me wrong: it was very good, but not "luxury". The Brazilian restaurant was excellent - and the buffet had a terrific variety with lots for everyone.....the Don Pablo was a disappointment, however. People mentioned a huge issue with 75 stairs to the beach - ? There are stairs everywhere, but no huge flights (and I have arthritis in my hips/knees). We will most definitely be back - it's lovely!
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Response from División Cuarto... B, Director de Relaciones con Clientes at Bahia Principe Luxury Samana
Responded Apr 27, 2019
Dear Guest, First of all, receive cordial greetings from all the team working at Luxury Bahia Principe Samaná. We feel so happy to read that you have enjoyed so much your stay among us. It is nice to us to realize that our guests have had a good time. Please do not hesitate on contacting us in our e-mail address: info.samana@bahia-principe.com. Best regards, Genesis Jimenez Luxury Bahia Principe Samana
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+1
The room was top notched clean thank you to Roxanne so nice ,the view was amazing ,the butler Walkin was a precious help and care for us he make the Saint Valentin very special whit roses and champagne in the room , he changed the pillows so we can be really sleeping well really appreciate him ,the service room was really good we can relaxe in the room eat and drink right in the bed or on the balcony that was really appreciate , we have the réfrigérateur always full we have little things who was not perfect in the room Alfredo and Ruth really manage it well to please us at every moment a thank you special to Juhnny a really nice and care person make us feel like home with family he treat us like it we also enjoy meeting Richard ,Jennifer,Ingrid and Wendy and Joerling what a good staff always smiling ask us if we are ok perfecto excellente ! Thank you to all the staffs we met that was a nice ending of our trip of 76 days around the Caraïbes the Bahia Principe luxury was amazing with all the care the staffs make for us it changed our vacation .
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Response from Safari21506987846, online reputation at Bahia Principe Luxury Samana
Responded yesterday
Dear guest, First and foremost, thank you for taking the time to write a review of your stay in our hotel. It is through communication of this nature that our guests give us an opportunity to reevaluate our performances, as well as to ensure that we maintain and deliver the level of service expected from us. Therefore we are extremely proud and happy for having left a pleasant memory. We really appreciate your nice comments regarding our hotel, rooms and services and even more the ones regarding our staff!. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer. We would like to have the opportunity to welcome you once again and provide you a wonderful vacation. Our warmest regards, Gelmi Castillo Online reputation BPSAM
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+1
Just finished a one week stay at this lovely resort. When we arrived we encountered several significant issues. However the way that management promptly dealt with these issues is a testament to the high standards that all their staff display. They dealt with all our concerns in a low stress and professional manner so that we truly could enjoy the balance of our stay, and we really did! The staff at Bahia Principe Luxury Samana are terrific! They are professional, courteous, gracious, friendly and are a major asset to this hotel. The setting is beautiful and the property is immaculate. Be sure to get a sea view room with a balcony. Worth the little extra. The food is fresh and plentiful. The entertainment is great and their entertainment staff are really fun and obviously enjoy what they do. A special mention to Jonny, one of the restaurant managers, a terrific hard working manager who sets the standard for his staff. Jennifer, the front desk manager, a pleasure to deal with and Kenny, Katy, Ramon, Samuel, Fernando, Wiliam and the bartender at the lobby bar - Roberto, were all great. Also, the terrific waiter on the beach (don’t recall his name). Also David and Alfredo at the front desk, patient, friendly, professional. One criticism is that they really need to address their a la carte dining system which shows fully booked upon arrival for us and all guests we spoke to but they do eventually get everyone in that wants a la carte, as far as I’m aware after protesting, so this needs working on. I read several reviews about stairs being an problem. In my opinion these reviews completely exaggerate the stairs issue. The stairs should not be an issue unless you have mobility issues. This property is clean, beautifully and efficiently designed and the perfect size for anyone who is not into the standard massive “all inclusive” properties. The staff try hard. Some nice touches: Bbq on the beach, paella poolside, Thursday night seafood buffet, great coffee, lots of live music. I recommend this property.
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Response from Safari21506987846, online reputation at Bahia Principe Luxury Samana
Responded 2 days ago
Dear guest, First and foremost, thank you for taking the time to write a review of your stay in our hotel. It is through communication of this nature that our guests give us an opportunity to reevaluate our performances, as well as to ensure that we maintain and deliver the level of service expected from us. We are especially appreciating your positive comments about of our service, facilities and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer. We apologize for any inconvenience you may have experienced during your stay. We would like to have the opportunity to welcome you once again at the Bahia Principe Luxury Samana and provide you a wonderful vacation. Our warmest regards, Gelmi Castillo Online reputation BPSAM
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This is a very nice, lean, quiet all-inclusive. Looks just like the pictures, unlike many others. Staff all friendly and helpful. As others have noted, lots of stairs so if that is an issue book elsewhere. We found no issue with this. Thought the food was very good. Only problem I have with this resort is they do not make it clear that the Specialty Restaurants only have one open each night. If there for a short stay may have trouble getting what you want. Nice, not spectacular, beach, pool and sunbathing areas. Where always able to find chairs at any time of day. Stayed in the F building, 4th floor. Views spectacular. It appears that all rooms have views, just better on the higher floors. The standard rooms are very spacious. Resort is well outside of the town. $20 cab ride and not much near by. We would definitely recommend this place.
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Response from Safari21506987846, online reputation at Bahia Principe Luxury Samana
Responded 5 days ago
Dear guest, First and foremost, thank you for taking the time to write a review of your stay in our hotel. It is through communication of this nature that our guests give us an opportunity to reevaluate our performances, as well as to ensure that we maintain and deliver the level of service expected from us. We are especially appreciating your positive comments about of our service, facilities and our staff. We deeply regret to learn that we did not fully exceed your expectations. In Bahia Principe Hotels and Resorts we believe that only by listening carefully to the comments and suggestions of our guests we are able to immediately detect areas for improvement and can therefore take actions instantly. I assure you that your observations were taken with the utmost consideration. We would like to have the opportunity to welcome you once again and provide you a wonderful vacation. Best regards, Gelmi Castillo Online reputation BPSAM
Read more
Previous
PRICE RANGE
$167 - $917 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Bahia Principe Samana
LOCATION
CaribbeanDominican RepublicSamana Province
NUMBER OF ROOMS
149
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Frequently Asked Questions about Bahia Principe Luxury Samana
Which popular attractions are close to Bahia Principe Luxury Samana?
Nearby attractions include Playa El Valle (4.4 miles), Samana Bay (4.6 miles), and Tainopark (4.5 miles).
What are some of the property amenities at Bahia Principe Luxury Samana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Luxury Samana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Luxury Samana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Luxury Samana?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Luxury Samana?
Conveniently located restaurants include Le Royal Snack Bar & Restaurant, La Mata Rosada, and Cafe del Mar Puerto Bahia.
Are there opportunities to exercise at Bahia Principe Luxury Samana?
Yes, guests have access to a pool and a fitness center during their stay.
Does Bahia Principe Luxury Samana have an airport shuttle?
Yes, Bahia Principe Luxury Samana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bahia Principe Luxury Samana?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Bahia Principe Luxury Samana?
The staff speaks multiple languages, including English and Spanish.
Does Bahia Principe Luxury Samana have any great views?
Yes, guests often enjoy the harbor view available here.