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Grand Bahia Principe Turquesa

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
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2,105 Reviews from our TripAdvisor Community

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Showing 832: English reviews
Ottawa, Canada
Reviewed January 17, 2016

We arrived at the Grand Bahia Principe Turquesa December 12th and stayed to December 19th, 2015. Upon arrival, we were not made aware that if you have stayed at a Grand Bahia previously you are rewarded with certain perks. Bring proof that you have stayed before and you will be able to enjoy more al la carte restaurants and, your...

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Helpful?
6Thank debbie d
AdrianaPeguero, customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Debbie, We are very pleased to read that you have had of a relaxing vacation and to know that you enjoyed our a la carte restaurants. We would like to thank you for sharing your experience. We hope to have the opportunity to welcome you in the near future in any of our Bahia Principe Hotels & Resorts and...

Montreal, Canada
Reviewed January 16, 2016

We have visited punta cana 8 times, stayed at various hotels, this hotel was perfect! Very clean grounds, very clean rooms, happy smiling people, food was as expected at an island, you can eat anything you want nobody will starve unless you are miserable and have great expectations. I am sure you dont have the variety they offer you here...

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Helpful?
5Thank Tina F
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Tina, Thank you for recommending us to families that have small kids as a place to enjoy. At Bahia Principe our goal is to make your vacation become an unforgettable experience. We sincerely appreciate all feedback. Looking forward to welcoming you once again! Warm greetings, Adriana Peguero Bahia Principe Bavaro Resort

Lanark
Reviewed January 15, 2016

When reading the reviews for Turquesa we just could not decide as opinions were very varied. Having just returned after a fantastic fortnight here, we have decided that people's expectations are through the roof and you just can please everyone!!!! The hotel is splendid. Very grand and having access to the other principe hotels you just cannot get bored. The...

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Helpful?
5Thank Caroline M
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Caroline, It is a pleasure for all of us to hear that we were able to fulfill your expectations and we did not deceived you. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Looking forward to welcoming you once again in paradise! Regards from Punta...

Reviewed January 14, 2016 via mobile

Hello Trip Advisor family! We are halfway through our stay and it has been nothing but..............AMAZING!!! We are all entitled to our opinions and we will all see things differently, however, I firmly believe that some people cannot be pleased and will look at all the negatives. Here's a short run down so far..... We're in 48, 3rd floor, stroller...

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Helpful?
11Thank Massimo L
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Massimo, We are very pleased to read you are enjoying our Grand Bahia Principe Turquesa. We are glad to find out that there were some aspects you find worth to mention, especially our friendly staff, excellent meals, gorgeous beach, and beautifully tended grounds. We expect it to continue having a good time. Best regards, Adriana Peguero Bahia Principe Bavaro...

Reviewed January 11, 2016

stayed at the turquesa with the 3 kids and my mother. the front desk check in clerk was very accommodating as my mother needed a downstairs room. the restaurant staff very polite and courteous. little things matter like they would help my mother with her plate or hold her hand while she climbed the steps in the dining room. the...

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Helpful?
4Thank Sheral J
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Dheral, It is a pleasure to read that your stay became a wonderful family vacation. For our team will be a compliment to know that with their little extras, they made your vacation enjoyable. Thank you for your comments and looking forward to seeing you soon! Best regards, Adriana Peguero Bahia Principe Bavaro Resort

London, United Kingdom
Reviewed January 10, 2016

This hotel is beautiful. It is effectively 5 hotels in one. You would never need to leave the complex because the hotel is like a City with entertainment (live bands and shows every night), food, drinks and numerous shops. We stayed at the Bahia Principe Turquesa. The people are extremely friendly and the hotel has been kept to a high...

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Helpful?
4Thank Farzana_7861
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, It is a pleasure for all of us to hear that we were able to fulfill your expectations providing you an outstanding experience at our Grand Bahia Principe Turquesa. Looking forward to seeing you in a heartbeat! Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Atlanta, Georgia
Reviewed January 9, 2016

After a great week a couple of years ago at the Bahia Principe Jamaica, we have decided to try another one this time in Punta Cana. Overall, we were a bit disappointed mainly with the service attitude sometime lacking. We arrived around 4PM at the resort and have been told that the room we selected line where « not available...

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Helpful?
8Thank Cribou64
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, Thank you for your recent review and for highlighting our nice ground, clean resort, and the efficient service in the bar. We would like to extend our apologies for any inconveniences you may have experienced during your stay. We sincerely regret that our overall image may have been tarnished as well as not being able to fulfill your...

Ottawa
Reviewed January 7, 2016

Stayed in block 44, third floor, overlooking green space. Quiet enough but a tough climb for people with knee or back issues. Pro: quiet Con: cleaning lady was noisy mopping floor in the lobby area a couple of mornings. Our balcony door would not lock. TV in room did not work and with a teenager, no TV for 2.5 days...

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Helpful?
7Thank CdnBlossom
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We really appreciate your valuable information. Feedback from our clients gives us the opportunity to evaluate our development and help us to improve our services. We would like to have the opportunity to welcome you once again and be able to repeat your all inclusive experience in our Bahia Principe. At Bahia Principe our goal is to make...

Toronto, Canada
Reviewed January 7, 2016 via mobile

I spent the New Years to 2016, only thing is I had stomach aches starting the 3rd day I got there (which was New Years) and was in so much pain that I couldn't stay up during the countdown. I found out afterwards that i got travellers diarrhea🙃 Overall, if I didn't get those stomach aches the trips would have...

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Helpful?
2Thank travelislife16
AdrianaPeguero, Customer Service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We thank you for sharing you experience and for mentioning our nice and helpful staff. Thank you for your comments and we look forward to cater you back again. Family holidays with Bahia Principe Hotels & Resorts. Best regards, Adriana Peguero Bahia Principe Bavaro Resort

Atlanta, Georgia
Reviewed January 6, 2016

The rooms were great except I did not like the shower. No full door Transportation on the resort wea excellent ran on regular schedule. Did not have to call Few employees spoke English. Entertainment was good Overe all a great place to visit

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Helpful?
4Thank rmarion1
AdrianaPeguero, Customer service at Grand Bahia Principe Turquesa, responded to this review

Dear Guest, We would like to thank you for this review, now that guest experiences are the key ingredient to assist us with elevating our services and standards. Hoping to see you again in the near future! Receive a cordial greeting! Adriana Peguero Bahia Principe Bavaro Resort

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 1 Pool 4 Jacuzzis 1 children's pool Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, bicycles, football, volleyball, petanque, darts and mini-golf Water activity centre (snorkelling, canoeing, windsurfing, fishing) WiFi access in the lobby (1h per day free of charge) 1 buffet restaurant and 3 speciality restaurants Japanese restaurant (exclusive to guests) 5 Bars 18 hole Punta Blanca Golf Club (additional charge) Wedding gazebo Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 502 rooms including three types: Superior Family Junior Suite, Family Master Suite and Premier Junior Suite Room facilities: King size bed or two full size beds Fully equipped bathroom with hydromassage bath tub, shower, hair dryer and amenities Sofa-bed Sitting area Air conditioning Ceiling fan Telephone Satellite TV Ironing set Coffee-making facilities Mini-bar Safe (additional charge) Balcony or terrace WiFi (additional charge) The Family Junior Suites and Family Master Suites also include: Bath robes and slippers for all the family for use throughout your stay Children's bath kit Welcome basket with sweets Mini-bar for children stocked with juices, shakes, milk and soft drinks Two separate and connecting rooms (Master family suite) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Mini Club for children aged 4 to 12 (located in the Grand Bahia Punta Cana hotel) Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teens' Club (11 - 16 years) Other services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (forceliacs, diabetics, etc.) Available on request and subject to circumstances. ... more   less 

Additional Information about Grand Bahia Principe Turquesa

Address: Crta. Arena Gorda-Macao | Playa Bavaro, Seccion Baigua-Higuey, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $133 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Turquesa 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Gran Bahia Principe Premier Hotel Punta Cana
Hotel Style:
#11 Best Value Hotel in Punta Cana
#26 Family Hotel in Punta Cana
#29 Romantic Hotel in Punta Cana
#37 Casino Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#53 Luxury Hotel in Punta Cana
#54 Spa Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Grand Bahia Principe Turquesa staff and other travelers.
553 questions
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Questions? Get answers from Grand Bahia Principe Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“close to the pool”
93bobs, 6 days ago | Read review
“We found all were great - you don't spend much time in there and there are trolleys to take you anywhere.”
leannekelly2017, 1 week ago | Read review
“Top Floor, End units”
stevedebbie2017, 3 weeks ago | Read review
“Rooms at a different resort might be better.”
jacquelinebates0126, 3 weeks ago | Read review
“All rooms are nice with a lot of space”
, 4 weeks ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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