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Uvero Alto, Punta Cana 23000 Dominican Republic
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Traveler (6412)
Pool & Beach (1534)
Room & Suite (907)
What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 194 hotels in Punta Cana
Location
4.5
Cleanliness
4.7
Service
4.7
Value
4.4
2022 Travelers' Choice Best of the Best
Perfectly located along a 200-yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoëtry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoëtry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Aerobics
Entertainment staff
Evening entertainment
Fishing
Car hire
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Luxury
Languages Spoken
English, Spanish
6052Reviews664Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Julissa and Steven wrote a review Aug 6
11 contributions1 helpful vote
+1
First time staying at the Zoetry Agua Hotel. Francisco check us in so quickly and our room was ready by noon, we were surprise and happy to start our vacation rapidly. Thank you to Jean our concierge for being professional, attentive to all our needs by ensuring and checking with us daily. The hotel staff are amazing, respectful and friendly. These are a few names to mention who made us forget about the seaweed on the beach by being so charming Luis, Alejandro aka super cause he moves so fast and Maria at Amaya Restaurant. Robinson and Rodger (Rogelio) at the Olena Restaurant. Rodger thank you for taking our pictures. My lovely Rosalina and Diana for making us laugh each time we saw them. These ladies are awesome. At the Piragua Restaurant Sergina, Adrian, Jose, Estarlin, Edgar, Poncharelo the morning crew with a smile making us feel at home for breakfast. Piquete, he so charismatic and the best MC. Karaoke 🎤 night I even sang with his encouragement, I'm not a singer but it was definitely a great experience for me. The food was delicious. We ate a different meal every day. The menu option in all the restaurants are extensive and if you wanted something different, they would make arrangements to provide us with our craving. The hotel is slightly dated however you won't even noticed unless you were looking for it. We will highly recommend the hotel and we will definitely come back. Thank you Julissa and Steven.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded yesterday
Dear Julissa & Steven Thank you for sharing your experience with us. I'm glad to know that you really enjoyed your stay and that some of our staff like Jean your concierge and ALL the others you mentioned made your stay even more special. I'll gladly extend your congratulations to them. My apologies for the seaweed at this month of the year, as you saw it's a huge and big problem sometimes even impossible to deal with a tractor and that is completely out of our hands. It will be more than a pleasure to have you here again. Best regards, Diana V Manager
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Des wrote a review Aug 6
1 contribution1 helpful vote
We had an absolute amazing vacation. This was my first time taking a vacation since the pandemic and Zoetry exceeded all expectations. I was able to relax, unwind and simply reconnect. Anything that we needed was absolutely taken care off. The staff did an amazing job going over and beyond to ensure we had a stress free vacation. Ramon, my personal conceirge was absolutely amazing. Anything my family needed, he made it happen. He made sure our vacation experience was superior. I will definitely plan another vacation at Zoetry❤️
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded yesterday
Dear guest Thank you !! I'm glad to know that you found at Zoëtry your place to relax, reconnect and enjoyed. I will extend your congratulations to Ramon who was your concierge and not only really took care about you but, also went beyond to make your experience as pleasant as possible. We wish to have you here again. Best regards, Diana V Manager
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Macdonald M wrote a review Aug 5
Tete, Tete, Mozambique3 contributions2 helpful votes
A lovely stay and 5 star service. Family friendly environment. Excellent butler service. Meals are great, different menu everyday so you get a taste of everything. A very generous all inclusive package.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 4 days ago
Dear MacDonald Thank you ! I'm glad to know that we fulfilled your expectations and you enjoyed your stay with us. We wish yto have you here again. Best & warm regards Diana V Manager
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Peaceofmine wrote a review Aug 3
1 contribution1 helpful vote
Zoetry Resort was a new experience for my wife and I. It was very peaceful and zen like atmosphere all the time. It's place just to relax-read-recuperate. It was an adjustment compare to other resorts I've experienced. Not good or bad just completely different.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 6 days ago
Dear guests Thank you for your nice review. As manager I love knowing that you felt our atmosphere of peace and relaxation and you were able to really enjoy it. It will be always a pleasure to have you here again. Kind regards, Diana V Manager
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Bartman94 wrote a review Aug 3
Dallas, Texas1 contribution1 helpful vote
The property is very beautiful and the staff were all incredible. The only thing that was not visually appealing was the amount of sargassum (seaweed) constantly covering the beach. The staff worked very hard to keep the beach clear though which I very much appreciated.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 6 days ago
Dear Bartman Thank you for your feedback. i'm glad to know that you enjoyed your stay. It's true we're working hard now due to the seaweed high season, we hope it ends soon. My apologies if this didn't help to enjoy your vacation as we would have wished. Best regards Diana V Manager
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Rachel B wrote a review Aug 2
12 contributions2 helpful votes
This was by far the best resort I’ve ever stayed at. I want to go back immediately. It was so nice, incredible food, incredible staff, beautiful accommodations, and so much fun. The entertainment team was awesome. I loved Piry, Pekate, and Fernando. They were so much fun. I also loved my butler, Dio. He was super attentive. I want to go back now!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 1 week ago
Dear Rachel ! Thank you thank you !! Zoëtry is and will always be your home. I really appreciate your mention about our entertainment team Piri, Pikete and Fernando. We wish to have you here again. Warm regards, Diana V Manager
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Shawn W wrote a review Aug 2
1 contribution
My family and I have vacationed at many high-end resorts in the Caribbean over the years, but this is the first time we’ve provided a review. Why? Because Zoetry Agua Punta Cana exceeded all of our expectations. We first came upon Zoetry in our search for a 5-star resort that could properly house my wife and I and our 5 children (which included a teenager, twin 8-year olds and twin 5-year olds). Even though the private villas suited our needs perfectly, we were still reticent, as Zoetry is known to be quiet and relaxed (which it is!!), and we were concerned that our kids, despite being well-behaved, would be more “energetic’ than their usual clientele. We decided to take the plunge anyway, and we couldn’t be happier that we did. Check-in was a breeze, and within minutes we were whisked away to our villa by our most excellent concierge, Ramon. Ramon was on point with our every request, responding literally within seconds every time. Like many of the other staff (more on that later), it is Ramon’s thoughtfulness that really stood out. He arranged for a lego set and beach toys to be brought to our room, and brought lollipops to the pool one afternoon for a treat for the kids. Quality food is always high on the list for us, and Zoetry did not let us down. Admittedly, as we were going to be staying for 10 days, I was a bit skeptical about the variety of food, as there are only 4 restaurants on the resort, and only 2 of them open for dinner on any given evening. In fact, “4” and “2” are really misnomers. I’d up the count to 8 or 9, as the menus at each restaurant change daily. Dominican, French, Italian, Spanish…every day something new. And if there isn’t something on the menu that leaps out at you (which can be the case with kids in tow), the chefs will whip up something else for you in a flash. But let’s get back to the staff, who are what make Zoetry truly remarkable. Super Alejandro became like a member of our family, ever-present at the restaurants to ensure that everything was perfect. He introduced me to his favourite Dominican rum, which quickly became mine, and surprised us with off-menu meals that were simply incredible. If he was working Indigo during the day and saw us at the pool, he would bring out nachos, guacamole and salsa for an afternoon snack. Natalie and Ghianelly, 2 of the restaurant hostesses, were so warm and kind to us and our kids. Natalie brought us mangoes from her home after finding out that the kids love mangoes, and Ghianelly bought them hair ties and clips, and some dinosaur figurines for our boy, and tracked us down on the beach on our second to last day to give them to us. We were paired with Eliezer to have lunch with one day for a sales presentation. We spent most of the time talking about family and the important things in life. This included the price of mangoes in Canada, which resulted in him finding us the next day for the sole purpose of giving us mangoes from his tree. A member of the cleaning staff came upon our little ones looking into some bushes and laughing at a large crab hiding amongst the foliage. The next day she came to the pool with a few of them in a bucket for them to look at. We speak no Spanish, she spoke virtually no English, but the language of giggling children is universal. As I said in the opening paragraph, we’ve been to many Caribbean resorts, with clean grounds, good food and upscale accommodations, but Zoetry provides more. That more is the staff. From little gifts, to freshly-picked mangoes, to warm smiles, to fist-bumps with sprinkles at every meal, the staff made our vacation perfect in every way. We hope to be back soon.
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Date of stay: July 2022
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 1 week ago
Dear Mr. Shawn First thank you for your time to describe so beautifully your experience with us and publish it. It is very gratifying to know that through stays like these we leave unforgettable memories and moments in your family. As a manager I work day by day on this however, I must admit that I feel very proud of my staff because it is a genuine and really full of love service towards our guests. We know how important a stay with us is, no matter if it is a honeymoon, an anniversary, a simple break, or as in your case a family trip. Everything must be perfect and concierges like Ramon in your case play a very important role. However, each of us had to bring something extra to it and in your case so did Súper Alejandro, Nathalie, Ghinelly whom you mentioned. We play as a team and everyone has the responsibility to make their move no matter if he/she is at the front or at the back of the line. Thank you for entrusting us with your family's vacations, thank you for allowing us to provide a unique experience and unforgettable moments for you and your children. We will all be more than happy to say "Welcome home" once again! Zoëtry is and will always be your home! Warm regards, Diana V Manager
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Ty H wrote a review Jul 2022
Victoria, Minnesota22 contributions6 helpful votes
Overall, this resort is both peaceful and fun. We had a great time, made friends with both staff and other guests, and enjoyed the activities and entertainment that was offered. Drinks were great. Food was more than adequate, but could benefit from bolder seasoning. The spa is overpriced, but the uncrowded feel of Zoetry Agua Punta Cana brought us all the tranquility we needed. We traveled with our 13 year old daughter. The property was beautiful. Be prepared for a bit of pressure during check-in as they attempt to get you to pay for an upgraded room. We did this, since Hyatt points could only get us a second floor garden view. Other guests upgraded as well, and the negotiated prices varied greatly. The staff were friendly and many of them were enthusiastic. A few of them were even entertaining! I don't know how busy the resort was at the time, but we never felt crowded. We wanted to tip them, but the front desk would not make change for Dominican Pesos... which is all the ATM dispenses. There were a lot of weeds at the beach and the resort staff were busy every day trying to keep them under control. This may be better during other months, but enjoying the ocean was almost impossible during our week. I found the condition of the beach in the undeveloped area next to the resort to be a huge disappointment. I like to explore nature, but I was disgusted by the endless bottles, cans, plastic, and garbage outside of the resort. This made me feel like the Dominican people had no respect for nature. The condition of neighboring land is unfortunate, as the Zoetry property is beautiful, lush, and clean!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest Thank you for your valuable feedback and the time you took by writing it. We will take your comments and suggestions into account and we are already working on them, such as the money exchange at the reception desk. On the other hand and in respect to the cleaning of the grounds attached to our beach, although every week we carry out cleaning brigades we have no control or inherence over them. It is a cultural problem from the people who enter them and leave the garbage residues and that we cannot be attentive to. I am very sorry that this has inconvenienced you so much, we will try to do something extra about it. Nevertheless, it will be a pleasure to have you back home again. Best regards, Diana V Manager
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Andrea wrote a review Jul 2022
Rockwall, Texas1 contribution
+1
Me and the husband needed an easy and relaxing week to recharge and spend some quality time together. Zoetry Agua did not disappoint. Total tranquility. The room was perfect and we were upgraded which was amazing. Being able to jump into the pool at any time was amazing. The beach was perfect. Minor seaweed but the resort did a great job of clearing it out. The food was great especially all the seafood! The only thing we both wish we experienced was local food and drink options. Just wanted that flare! Spa. 100% on point! Got a body scrub, mask and massage! Felt amazing. Overall, the energy at the resort is what we wanted/needed. Thank you to Alejandro, Luis, Alan, Amada and everyone else that made our trip amazing!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 1 week ago
Dear guest Thank you for your feedback. I´m glad to know that we fulfilled your expectations and that you really enjoyed your stay. At the same time we´ll take into account your suggestion about having more local food and drink options although we have always in our program a Dominican night with typical food and drinks and also our breakfast menu includes typical dishes. As manager I really appreciate your positive comments about Alejandro, Luis, Alan, Amada who made your stay even more special. It will more than a pleasure to hava you here again.
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Laceyfamily123 wrote a review Jul 2022
Surrey, United Kingdom1 contribution
I went away for a holiday with my daughter son in-law and two grandchildren and wanted something peaceful but elite. Oh my, this was the best Holiday we have ever had. The staff are the best I have ever seen. Wiris - Needs a pay rise as he is an amazing kind guy and so kind to my family. Lady- she was a breath of fresh air Alejandro - such a funny kind man - Lovely Jubly as he says - my grandchildren loved him I would recommed this hotel to anyone who wants to be treated with respect, kindness and warmth. They really are a family in their own right. 100 stars from me x
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Diana Vallejo, General Manager at Zoetry Agua Punta Cana
Responded 1 week ago
Dear Lacey Family Thank you thank you !! We were in charge of your vacation and we did it! It is wonderful to create unforgettable experiences and even more so when we have children at home. I feel proud of my staff and even more when they are mentioned as in the case of Wiris, Lady, Alejandro who really left their mark. From the bottom of our hearts we hope to have you again at home. Warm regards, Diana V Manager
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PRICE RANGE
$454 - $653 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zoetry agua punta cana hotel punta cana, agua hotel punta cana, agua punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
96
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Frequently Asked Questions about Zoetry Agua Punta Cana
Which popular attractions are close to Zoetry Agua Punta Cana?
Nearby attractions include Tropical Treasure (2.6 miles), Sirenis Aquagames Punta Cana (2.0 miles), and Nancy Gift and Cigars Shop (2.8 miles).
What are some of the property amenities at Zoetry Agua Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Zoetry Agua Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Agua Punta Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Agua Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Zoetry Agua Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Zoetry Agua Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Zoetry Agua Punta Cana have airport transportation?
Yes, Zoetry Agua Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Agua Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Zoetry Agua Punta Cana?
The staff speaks multiple languages, including English and Spanish.
Does Zoetry Agua Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.