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Occidental Caribe

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Occidental Caribe
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7,972 Reviews from our TripAdvisor Community

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Showing 4,241: English reviews
Ottawa, Canada
Reviewed yesterday NEW

I've been to this hotel with my family around new years 2017. To be fair i'm going to list the GOOD and BAD things about this hotel. GOOD: - The hotel is huge. -The hotel has a casino. - A lot of restaurants and many different food variety. -The hotel has more than 1 pool, and the mail pool is...

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Helpful?
Thank Ralph S
New York City, New York
Reviewed yesterday NEW

First, this resort used to be called "Barcelo Premium Punta Cana." OVERALL EXPERIENCE: We had an AMAZING time! We travelled as a family of 4: me, my husband and two sons ages 3 and 5. This resort gears to both families AND singles. Lots of activities for kids, families, couples, and everyone else. My husband and I originally visited this...

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Thank gdra84
Fort Wayne, IN
Reviewed yesterday NEW

Our previous visit in April was wonderful, but our visit the first week in January was much different. The only thing equal or better was the weather - January had much less rain than April. The crowds were much higher in January, and many aspects suffered. The food was not as good, as it was being recycled more. We didn't...

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Thank Kelly H
Reviewed 2 days ago NEW

My husband and I, along with a couple of friends went to the Occidental Caribe for a week around New Year 2017. The spot is beautiful. Nice pools, awesome beach (the waves were a lot of fun!), but we were quite disappointed with the rooms. Got a few issues with the safes (both in our room and in our friend's...

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2Thank NadineCoVi
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Caribe hotel and are delighted to read that we were able to match your holiday expectations. In relation to the incidents regarding of your room, we would like to offer our sincere apologies as clearly we were not...

Dallas, Texas
Reviewed 3 days ago NEWvia mobile

I rate resorts by asking my self if I would stay there again. This is one that definitely fits the repeated visit. Rooms were clean, good bathroom space and shower, comfortable beds, good space for clothes. We had the superior room with ocean view on the 4th floor. The one and only thing I disliked was the advertised mini bar...

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Helpful?
Thank Sophie0616
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel with us and Tripadvisor readers. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our...

Medicine Hat, Canada
Reviewed 3 days ago NEWvia mobile

Our flight home was delayed so our carrier put the whole flight up here. Can't speak to the grounds or beach or really any amenities other than the room, check-in process and the dinner buffet but I will review those. Yes, I understand that they unexpectedly had to accommodate an entire flight but regardless, this hotel needs some serious work....

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2Thank breepeace
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have taken good note of your remarks related...

Reviewed 3 days ago NEWvia mobile

I was in this hotel with my family and I just will describe wirh one wort, Amazing, the room, the restaurants and foods very good, we passed a really fun vacations, the pool for Kids very nice, the hitel entertainment and shows were excellent, I recommend this hotel for friends and family.

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2Thank Anderson S
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Caribe was an enjoyable one. We continuously strive...

Paris, Canada
Reviewed 4 days ago NEW

First off I just want to say that anyone that complains about this hotel should not travel to the Caribbean!!! We arrived there on New Years Eve for 7 excellent days. I traveled with my girlfriend and our two teenage kids. The hotel staff where absolutely some the best we ever encountered in the Caribbean. The hotel itself and the...

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4Thank dennishh2017
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We first would like to thank you for choosing our Occidental Caribe for your holidays in Punta Cana and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Once more we thank you...

Nashville, Tennessee
Reviewed 5 days ago NEW

This was our third time to Punta Cana but our first stay at what was the Barceló. My wife ,son and friends with their two kids. we had no problem at check in. Our room was on the top floor overlooking the quiet pool with a gorgeous view of the beach. Over all our stay was pleasant. We tried all...

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9Thank mjp5821
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Thank you once...

Reviewed 5 days ago NEW

This was by the far the WORST hotel I have EVER stayed at. We stayed there right after Christmas for a week and I have never received such nasty service in my life. We paid for a Deluxe Ocean Front Room and we were given a room with cockroaches, broken furniture, no air conditioning, broken toilet, BLACK HAIR ALL OVER...

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6Thank Brittney L
Marcos C, Director General at Occidental Caribe, responded to this review

Dear Guest, We were very disappointed to read your experience during your stay in our Occidental Caribe hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. In relation to the incidents regarding the service and maintenance of your room, we would like to offer...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Occidental Caribe

Address: Carretera Macao - Arena Gorda, s/n, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $151 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com and Barcelo so you can book your Occidental Caribe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#35 Casino Hotel in Punta Cana
#50 Top resorts Hotel in Punta Cana
#51 Spa Hotel in Punta Cana
#53 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Occidental Caribe staff and other travelers.
374 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Deluxe rooms are by the "quiet" pool (the one with no swim-up bar). Generally the quieter side.”
 of 5 bubbles gdra84, yesterday | Read review
“Rooms near the Casino are close to everything”
 of 5 bubbles dennishh2017, 4 days ago | Read review
“Top floor with ocean view”
 of 5 bubbles mjp5821, 5 days ago | Read review
“suggest book at least oceanview room, you will not regret”
 of 5 bubbles jeffyu1988, 1 week ago | Read review
“If you get a room in the 5400's, you may hear the HVAC unit from the adjacent hotel”
 of 5 bubbles kenwalsh1, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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