Occidental Caribe
Carretera Macao - Arena Gorda, Punta Cana 23301 Dominican Republic
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About
#81 of 92 all-inclusives in Dominican Republic
Location
4.3
Cleanliness
3.7
Service
3.6
Value
3.7
Finding an ideal family-friendly all-inclusive resort in Punta Cana does not have to be difficult. Welcome to Occidental Caribe, a nice option for travelers like you.
As your “home away from home,” the all-inclusive resort rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with paid internet access available.
Guests have access to a 24 hour front desk, room service, and a concierge while staying at Occidental Caribe. In addition, the hotel offers 3 pools and incredible grounds, which will help make your Punta Cana trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Occidental Caribe puts the best of Punta Cana at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
French, Russian, Spanish, German
Location
Carretera Macao - Arena Gorda, Punta Cana 23301 Dominican Republic
Occidental Caribe
Getting there
Somewhat walkable
Grade: 76 out of 100
76
19 Restaurants
within 0.75 miles
15869Reviews1401Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Thank you so much EDWIN LOUIS FOR MAKING OUR TRIP❤️❤️❤️ he is part of the animation team and he was the best one from all of them. No fence. he made sure we had the best time. He gave us so much attention , he made us laugh. I’m very shy to dance but Edwin gave us the confidence the dance. He taught be bachata. He gives amazing service. I’ll definitely come back and I hope I see Edwin again. MY FRIENDS AND I LOVE YOU THANK YOU EDWIN
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alvaro Fontenla, Propietario at Occidental Caribe
Responded 2 days ago
Dear Chaykhouni : Thank you very much for sharing this great review of your recent stay at Occidental Caribe. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Hoping to see you soon! Best Regards Alvaro Fontenla. Hotel General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I know this hotel gets a bad rep, but it’s not terrible. It’s a good budget hotel. We expected the worst after reviews but we had a great time. It’s a big resort with many rooms, all close to the beach. The rooms do need upgrading, but we weren’t there for the rooms. Our toilet has to be flushed a special way or it got stuck but we got the hang of it. AC was working, not super strong but enough we felt comfortable. Beach was nice, some broken beach chairs but wasn’t hard to find good ones. Pool was nice, also plenty of chairs around just harder to find shade around the pool. Beach sellers are pushy, just tell them no, stay assertive and they’ll go away if you’re not interested. Food… the buffet was ok. We’re not picky eaters and we always found something we liked. Soups were good, the fresh meat cooking station at lunch and supper were good/ safe choice. I limited veggies but didn’t exclude completely. We didn’t get sick during our stay, had the runs once or twice but nothing major. Bar and drinks as expected, like most all inclusive somewhat water downed drinks but I still managed to get to the tipsy stage so I guess they work lol. Entertainment… something going on each night. Wifi worked around the resort and great in our room. Even reached signal on the beach in certain spots. Staff was hit or miss… some didn’t pay attention to you and you waited awhile.. and some were super friendly. If you want to get away and are on limited budget and can deal with this, do it. If you’re picky, stay away. They had some stores, expensive but useful for emergencies. Suggestion: take a taxi to the Punta Cana Mall, stock up on things at jumbo for the week… souvenirs are cheaper there too. Taxi is a bit expensive though to get there but safe. We booked at the front desk. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Book excursions on the weekend since there is more locals and it’s busier on the weekends....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The pros: - the entertainment was excellent. Daily bands, karaoke, circus shows, fire shows with lots of energy. - The theatre had eneregetic performances every night. - a good pool party on Saturday that involved foam and bouncy balls. Very fun. - beach and pools were really good and well maintained. Never disappointed. - the activities office was helpful and gives good deals on excursions. The cons: - reservations are needed for dinner at most restaurants. These need to be made at a certain time in the morning with guest services. Very inconvenient. - guest services was very unfriendly and hard to deal with. Unprofessional and we dreaded dealing with them. Not sure why they hired the rudest people for this role. - the food was ok but service at the tables was not great. You almost always had to hunt someone down. - some bartenders were unfriendly, rude and didnt know their own drinks menu. We avoided the beach "Bahia" bar for this reason. - rooms were not the cleanest. A bit old and the cleaning staff only replaced the towels and sheets. Not a lot of actual "cleaning". Overall it was an ok experience. Didnt get sick or feel unsafe, but definitely have gad better all inclusive experiences…
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alvaro Fontenla, Propietario at Occidental Caribe
Responded 2 days ago
Dear Chithrald : We are sincerely grateful for the time you spent to share your comments on your recent stay in our Occidental Caribe hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Best Regards Alvaro Fontenla. Hotel general manager .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
When I looked for this hotel online, everything seemed like it would be a nice vacation in the destination of the Dominican Republic and especially in this hotel, this hotel should be exploited and built a new one, its workers do not have any type of education and you really see the bad service they give, none of the specialized restaurants are special, the food at the buffet is better than there, I would like to continue saying more things but I will define it as a scam to people who decide to visit this facility, my recommendation to you is that you never Don't spend even one hour in that hotel because you will regret it for the rest of your life.
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: They have parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alvaro Fontenla, Propietario at Occidental Caribe
Responded 2 days ago
Dear Adrianpanda: Although we sincerely regret reading that your stay at our Occidental Caribe fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very appreciated. Best regards Alvaro Fontenla Hotel General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beach was great. Everything else was lacking. Ther service was not great. When checking in we had no towels in the roo. And when calling front desk they would hang up on us. When we walked down to get them the asked “if the room was at least clean” that’s a red flag. Most of the staff was rude. No one smiled and eye rolls everywhere. But the beach was wonderful.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alvaro Fontenla, Propietario at Occidental Caribe
Responded 5 days ago
Dear Olivaipson. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best Regards . Alvaro Fontenla General Hotel manager .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is nice from outside. Pools are clean and beach area is nice. That’s about it. Food in the buffet and specialty restaurants are either bland, no taste or salty. I would like to add that the staff at aleast are trying to help however due to language barrier, it was really hard to communicate with them. The rooms are old and need to be renovated. I believe renovations are currently being done anyway
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alvaro Fontenla, Propietario at Occidental Caribe
Responded 5 days ago
Dear dea123456689 We sincerely appreciate the time you spent to share your comments following your visit to our Occidental Caribe hotel. Our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Best Regard. Alvaro Fontenla Hotel General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall our 6 night stay was great! The food was good, the people were friendly and the hotel itself was clean. The rooms are slightly outdated, but definitely still functional and appropriate for the price. My biggest complaint would be the bad wifi service, definitely not a great idea to do remote work unless you are paying for cellular roaming! If you are vegetarian or vegan, there are limited options, pretty much just fruit and salad, but I managed. Would’ve liked a few more options though. A lot of reviews mentioned cockroaches—we didn’t see any in our room, although we were on the upper level, so may be different on the ground floor. Would highly recommend the La Hacienda experience!!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We had an amazing time at this resort! The food is good and there are endless options from all over the world! If there is something you don't like then you can easily find something else. The activities available were amazing. Pools were a lot of fun and the music wasn't too loud! Its a large resort but once you get the layout, it's not hard to navigate at all! It is very family friendly and we enjoyed having our toddler play in the pools! The beach is breathtaking and the rooms are comfortable. We're already thinking about when. We can come back!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Not family-friendly. It would have to be free to justify the price. Rooms smell of mold and are dirty. Barely anyone speaks English. I need help understanding the staff's attitude since the economy relies on tips.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Most staff I encountered clearly did not care or put much effort especially to making the rooms clean. This place is a pretty face with a dirty behind. Lounge chairs at beach were mostly broken making hard to sit and relax.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Punta Cana area.
PRICE RANGE
$132 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo punta cana hotel punta cana, breezes punta cana, barcelo punta cana resort, barcelo premium punta cana, barcelo dominican punta cana, punta cana barcelo
FORMERLY KNOWN AS
Barcelo Punta Cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
798
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Claim Your ListingOCCIDENTAL CARIBE - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Punta Cana, Dominican Republic)
Frequently Asked Questions about Occidental Caribe
Which popular attractions are close to Occidental Caribe?
Nearby attractions include Hard Rock Casino Punta Cana (0.1 miles), ORO Nightclub (0.08 miles), and Little Switzerland (0.01 miles).
What are some of the property amenities at Occidental Caribe?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Caribe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Caribe?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Occidental Caribe?
Conveniently located restaurants include Montserrat Manor Restaurant, YOUYU Restaurant, and Toro.
Are there opportunities to exercise at Occidental Caribe?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Occidental Caribe have airport transportation?
Yes, Occidental Caribe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Occidental Caribe?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Caribe offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Caribe?
The staff speaks multiple languages, including Spanish, French, German, and Russian.