Tortuga Bay Puntacana Resort & Club
Tortuga Way, Punta Cana 23000 Dominican Republic
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#4 of 1,570 hotels in Dominican Republic
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
GreenLeaders Silver level
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican Republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Canoeing
Diving
Golf course
Hiking
Horseback riding
Snorkeling
Tennis court
Windsurfing
Board games / puzzles
Highchairs available
Free airport transportation
Free shuttle or taxi services
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Whirlpool bathtub
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Green
Languages Spoken
English, Spanish
Location
Tortuga Way, Punta Cana 23000 Dominican Republic
Tortuga Bay Puntacana Resort & Club
Getting there
71 Restaurants
within 5 miles
1009Reviews62Q+A100Room tips
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+1
So much to say about this wonderful vacation! First of all the location is perfect , a set of 13 spacious villas right at the beach, all of which look out at the ocean and palm trees. We had a one bedroom villa and were surprised to find it had two large bathrooms and a very spacious deck. Linens and amenities were first rate. The beach itself is gorgeous, with soft white sand and perfect swimming conditions. The staff are incredible! First of all your assigned concierge checks in with you daily to make sure you have everything you need. Special thanks to Diana and Ciara who took such great care of us, including surprising us by creating a bubble bath with flower petals while we were at dinner! The spa was amazing, we had facials and massage. The food is delicious. A small breakfast is included , with additional options you can order for a reasonable amount. The restaurant staff are gracious and friendly. Thank you so much Eli, Victor, and everyone else ! Thank you also to the housekeeping staff! They came twice a day every day so we always had fresh towels and toiletries. You are provided with bicycles and a golf cart to get around the resort which was fun and convenient, and when we wanted to go into town they provided us with a ride. I could go on and on, but in summary it was a perfect location with luxe amenities and fantastic staff! We will definitely return to Tortuga Bay!…
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Beautiful beachside small hotel with impeccable service . The staff is amazing from the time you are greeted at the airport until you board your departure plane. Beautiful beach, lovely rooms with large balconies overlooking the ocean, access to beautiful golf courses, tennis center and spa. Amazing food with many restaurants in the resort area. The staff truly makes it special. Make sure you stop by the bar and ask for Angel or Rokey to make you your favorite cocktail. Many of the other guest we met have been coming for years. Now we know why.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Hotel is small. So book early. All rooms are in two floor villas, all waterfront views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had another lovely stay at Tortuga bay. Every winter we try to think of another place to vacation, but we keep ending up right back here. There are so many variables when traveling internationally, but Tortuga Bay has just been so consistently wonderful - from the ease of the airport transportation (thanks Alejandro!), the perfect weather, and the gorgeous accommodations. The staff at Bamboo are not only very kind, they will make sure you are perfectly taken care of. And the food is delicious! Thank you to Antonio and his awesome staff (Alcedo, Elihu, Juan Pablo, and Juan) for making our dining experiences top notch. Thank you to Jojo at the beach, and Adrian and Beddy at the bar. The memories we have made at Tortuga Bay are truly some of the best.
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
It starts when you land at the airport, and the VIP service picks you up takes you to a private lounge and takes care of customs. The hotel is true to the pictures it’s beautiful, clean and meticulously maintained. We went to celebrate a special birthday, we quickly learned from other guests that you will come back. The service, beach quality food and customer service made this one of best vacations. Team work by the staff made this a truly memorable trip given this is boutique resort if you can’t execute team work there is no where to hide. Special thanks to , Blanca, Joseph, Carlos, Diana, Winifer, Roker, Angel, Luis and many others. Thank you housekeeping for always leaving us a spotless room. Favorite restaurants LaYola and Bamboo. This is a must add to your vacation bucket list. If you go arrange a private cookout it’s a magical experience.…
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: We went between thanksgiving and Christmas
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Tortuga Bay is a beautiful, quaint resort within a larger property. All villas are steps from the beach and service is top notch! Plenty of beach chairs - all front row. Our ambassadors Carlos T and Fary took care of every request. They even bought me a hairbrush when I realized I forgot mine. They went above and beyond surprising us with a romantic beach dinner for our anniversary. The food was delicious! Definitely the best resort food I have had - and we have been many places. We will definitely be back! Bikes and golf cart come with each villa - making it easy to visit restaurants at other properties within the larger resort. The spa was excellent too- come early and enjoy their beach side pool.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything from arrival to departure was exceptional! Really fairytale experience. Extreme convenience of being so close to the airport in the most relaxing and luxury environment possible! Short trip to the nearby lively village for dinners made it extra special. My sister already booked the trip for her wedding anniversary just by looking at my pictures:) will definitely be back.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our six night stay at Tortuga Bay was a high quality luxury experience from beginning to end. The VIP airport welcome, the spacious beach side suites, the personalized service, and the outstanding cuisine, all contributed to a family holiday that we will remember for a very long time. All the hotel management and staff care genuinely about giving each guest the perfect stay, with lots of personal touches such as your own bicycles and golf cart to help move around the resort and surrounding area. Highly recommend!!!
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
The hotel is FABULOUS! Extraordinary! It’s refreshingly welcome! It’s not like the staff switches to smile #3 when you check in! You feel part of a loving family from the moment you arrive! Nothing is too difficult, always a smile from the Housekeeping to the Restaurant and Bar staff! The Receptionists and the “ Ambassadors” are amazing! The Hotel “limo” drivers are courteous, polite and helpful!
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Date of stay: November 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Enjoy ! It’s total relaxation! And so many things to do, if you want ! I relaxed! And loved it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is amazing and we're already trying to determine when we will go back. From the moment we got off of the plane the service was impeccable. We were taken to the VIP lounge while they took care of immigration and retrieved our bags, then we were driven to the resort and greeted by the general manager and our personal villa manager. The staff was the best I've encountered, especially Joseph, Antonio, Jhonson at Bamboo, Juan Julio at the beach bar and Carlos, our villa manager. can't recall everyone's names, but everyone was exceptional. If you requested something they didn't have, they would get it for you (within reason).The oceanfront junior suite was beautiful. This resort was special!
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Occupancy was 83% November the week before Thanksgiving and we had 2-4 people helping us always. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$35 - $1,568 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
30
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Claim Your ListingTORTUGA BAY PUNTACANA RESORT & CLUB - Updated 2023 Prices & Hotel Reviews (Punta Cana, Dominican Republic)
Frequently Asked Questions about Tortuga Bay Puntacana Resort & Club
Which popular attractions are close to Tortuga Bay Puntacana Resort & Club?
Nearby attractions include Juanillo Beach (3.2 miles), Marina Cap Cana (1.3 miles), and BlueMall Punta Cana (2.9 miles).
What are some of the property amenities at Tortuga Bay Puntacana Resort & Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tortuga Bay Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tortuga Bay Puntacana Resort & Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tortuga Bay Puntacana Resort & Club?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Tortuga Bay Puntacana Resort & Club?
Conveniently located restaurants include La Yola Restaurant, Brassa Restaurant, and Bao Restaurant.
Are there opportunities to exercise at Tortuga Bay Puntacana Resort & Club?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Tortuga Bay Puntacana Resort & Club have airport transportation?
Yes, Tortuga Bay Puntacana Resort & Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tortuga Bay Puntacana Resort & Club?
The staff speaks multiple languages, including English and Spanish.
Does Tortuga Bay Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is Tortuga Bay Puntacana Resort & Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.