Tortuga Bay Puntacana Resort & Club
Tortuga Way, Punta Cana 23000 Dominican Republic
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About
#5 of 1,565 hotels in Dominican Republic
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
GreenLeaders Silver level
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican Republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Canoeing
Diving
Golf course
Hiking
Horseback riding
Snorkeling
Tennis court
Windsurfing
Board games / puzzles
Highchairs available
Free airport transportation
Free shuttle or taxi services
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Whirlpool bathtub
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Green
Languages Spoken
English, Spanish
Location
Tortuga Way, Punta Cana 23000 Dominican Republic
Tortuga Bay Puntacana Resort & Club
Getting there
71 Restaurants
within 5 miles
1003Reviews62Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Everything from arrival to departure was exceptional! Really fairytale experience. Extreme convenience of being so close to the airport in the most relaxing and luxury environment possible! Short trip to the nearby lively village for dinners made it extra special. My sister already booked the trip for her wedding anniversary just by looking at my pictures:) will definitely be back.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our six night stay at Tortuga Bay was a high quality luxury experience from beginning to end. The VIP airport welcome, the spacious beach side suites, the personalized service, and the outstanding cuisine, all contributed to a family holiday that we will remember for a very long time. All the hotel management and staff care genuinely about giving each guest the perfect stay, with lots of personal touches such as your own bicycles and golf cart to help move around the resort and surrounding area. Highly recommend!!!
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel is FABULOUS! Extraordinary! It’s refreshingly welcome! It’s not like the staff switches to smile #3 when you check in! You feel part of a loving family from the moment you arrive! Nothing is too difficult, always a smile from the Housekeeping to the Restaurant and Bar staff! The Receptionists and the “ Ambassadors” are amazing! The Hotel “limo” drivers are courteous, polite and helpful!
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Date of stay: November 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Enjoy ! It’s total relaxation! And so many things to do, if you want ! I relaxed! And loved it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is amazing and we're already trying to determine when we will go back. From the moment we got off of the plane the service was impeccable. We were taken to the VIP lounge while they took care of immigration and retrieved our bags, then we were driven to the resort and greeted by the general manager and our personal villa manager. The staff was the best I've encountered, especially Joseph, Antonio, Jhonson at Bamboo, Juan Julio at the beach bar and Carlos, our villa manager. can't recall everyone's names, but everyone was exceptional. If you requested something they didn't have, they would get it for you (within reason).The oceanfront junior suite was beautiful. This resort was special!
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This was the best trip from the moment we got off the plane. Straight to VIP area- cold beer and water etc. Bags are found and you are walked thru Security to a van to take you 15 minutes to hotel. Great service from all Embajadores team at Tortuga Bay, booked your spa your golf your dinners private yoga drivers to dinner. Carlos Antonio and Felix and Juan Julio, Antonio and his smile. Joseph was a great host too.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Occupancy was 83% November the week before Thanksgiving and we had 2-4 people helping us always. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
An absolutely wonderful boutique hotel with superb service, gorgeous grounds, immaculate suites & a private beach with powder soft sand. We have been lucky enough to have stayed all over the world in some magnificent hotels and Tortuga Bay ranks right at the very top of our list. From the moment you arrive until the minute you leave you are treated like royalty and by the time you leave all the staff know you by name. Our “embajadoras” were, alternately, Ciara and Diana and they both did their utmost to ensure that our stay was perfect in every way. A special mention, too, for the guys at the beach bar who know how to mix a truly splendid mojito!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Tortuga Bay is a beautiful boutique property nestled within the larger Punta Cana Resort. It's a short 7 mins from the airport but I literally never heard or saw a plane while at the resort. The accommodations are lovely, it's very well maintained and the service is just next level! Our Ambassadors Carlos A, Tomy and Ciara were so nice and attentive. Hector is so fun at the beach area and we were never thirsty or hungry. And Blanca the Executive Director made a point to welcome us and was genuinely so warm and welcoming. The VIP service at the airport is great. Especially for the departure. We enjoyed dinner at Bamboo 2 nights and La Yola 1. For a 3 night stay it was absolutely perfect!
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Date of stay: November 2023Trip type: Traveled with friends
Room Tip: Since it's not an All Inclusive we stopped at duty free in the airport and then had the shuttle...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Such an amazing resort with the BEST staff. I can’t compliment the staff enough especially Carlos and Fary which pay such close attention to you and all your needs. They made my entire stay perfect. I really loved how personalized the entire experience was and the attention to details. They really make you feel special. We had a very beautiful and relaxing time. I can’t wait to go back
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just back from TBH. My wife and I have made an annual visit here since the hotel opened in 2006. The incredible personal service has made it so easy to return. Will note some nice changes. The Tortuga 9 golf holes have reopened at La Cana course. We found the best ocean swimming was at the Westin beach and Playa Blanca so we loaded up our towels and took our golf cart down to each day . 2 new dinner places have opened next to the Westin. Bao (Pan Asian) and Brassa (steak over embers). We also ate dinner at La Yola and at Bamboo (try their Sancocho). In the village the had nice dinners at Taberna de Pepe and La Cava (which has a nice wine store across the plaza). Plus, the newish brewery has very good beer. We can again do our early morning walk heading to the left and we end at the golf club house...this beach area has been under repair. We love to wait to see if we can get perfect sunrises as the hotel looks east. Only happened once this week. We had pizza lunches at the Grill which we would drive the cart to. Bikes are new and we used them daily. Spa is always great after a round of golf. Special shout to 3 long time employees; Anna from house keeping has been at TBH since it opened, Beddy from the bar and the dinner captain and Antonio, the Professor of the fruit drink called Morir Sonando.. ask him to make it for you...very Dominicano…
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This luxury hotel is exceptional. The service, the food, the amenities, the accommodations, and the golf. I plan on going at the same time every year. I wish I had known of this property earlier. A wonderful vacation not to be missed.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Punta Cana area.
PRICE RANGE
$35 - $1,523 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
30
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Claim Your ListingTORTUGA BAY PUNTACANA RESORT & CLUB - Updated 2023 Prices & Hotel Reviews (Punta Cana, Dominican Republic)
Frequently Asked Questions about Tortuga Bay Puntacana Resort & Club
Which popular attractions are close to Tortuga Bay Puntacana Resort & Club?
Nearby attractions include Juanillo Beach (3.2 miles), Marina Cap Cana (1.3 miles), and BlueMall Punta Cana (2.9 miles).
What are some of the property amenities at Tortuga Bay Puntacana Resort & Club?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tortuga Bay Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tortuga Bay Puntacana Resort & Club?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tortuga Bay Puntacana Resort & Club?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Tortuga Bay Puntacana Resort & Club?
Conveniently located restaurants include La Yola Restaurant, Brassa Restaurant, and Bao Restaurant.
Are there opportunities to exercise at Tortuga Bay Puntacana Resort & Club?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Tortuga Bay Puntacana Resort & Club have airport transportation?
Yes, Tortuga Bay Puntacana Resort & Club offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tortuga Bay Puntacana Resort & Club?
The staff speaks multiple languages, including English and Spanish.
Does Tortuga Bay Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is Tortuga Bay Puntacana Resort & Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.