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Tortuga Bay Hotel Puntacana Resort & Club

Travelers' Choice award winner
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$900*
$437*
$900*
$437*
$900*
$437*
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Tortuga Bay Hotel Puntacana Resort & Club
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625 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

This is a high end property but worth every dime. Starting with the amazing service at the airport! Upon arrival, you are met at the bottom of the steps of your airplane, taken by a golf cart straight through customs and immigration. We had a second floor room (with two patios) that overlooked the ocean. Our room was very spacious,...

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Helpful?
3Thank Andrea C
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Andrea C, On behalf of our team members & myself , thank you for taking the time to write to trip-advisor and comment on your recent experience at Tortuga Bay ! It is always a pleasure to receive positive feedback. We appreciate that you took the time to write a review to share your vacation experience...

Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

Our family of four stayed for a week during Spring Break. We had a two bedroom, two bath, ground floor villa that was golf course/water view. Accommodations are very nice and well maintained although it is my understanding they will be undergoing renovations soon. White, soft sand and beautiful blue water await your beach experience while service is at hand...

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Helpful?
Thank bsparkly
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. bsparkly, First of all, I would like to thank you for your positive review. Besides aiming to offer a beautiful property in a top location, we value mostly service excellence. For this reason, I read your comments regarding your experience with great satisfaction. The Tortuga Bay team and myself hope to have the opportunity to welcome...

Naples, Florida
Reviewed 3 weeks ago

We had 4 golfing couples that visited the Dominican Republic last week. Upon arrival at the DR airport with were met by a VIP hostess who expedited our travel through customs and baggage claim onto the private van waiting for us. When we arrived at the hotel we were met by another hostess who gave us individual tours of the...

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Helpful?
1Thank parbuster1
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. parbuster1, On behalf of all the staff, I would like to thank you for your very nice words! We're all so happy you enjoyed your stay with us and appreciated our service and kindness of the staff! We are all totally committed to offering a relaxing and unforgettable experience to our Clients, and I am so...

florida
Reviewed 4 weeks ago

We travel all over the world Europe, Asia, Central, South Am. the Caribbean etc. Always staying at 5 star resorts......Tortuga Bay is the BEST !!! Incredible property, quiet, classy, and the staff at every level exceeds our expectations! sincere and truly committed to service with a smile! They remember what you like to eat or drink as soon as you...

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Helpful?
1Thank joshuapooh2001
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. joshuapooh2001, First of all, I would like to thank you for your positive review. Besides aiming to offer a beautiful property in a top location, we value mostly service excellence. For this reason, I read your comments regarding your experience with great satisfaction. The Tortuga Bay team and myself hope to have the opportunity to welcome...

Chicago, Illinois
Reviewed 4 weeks ago

I had never been to the Dominican and had no expectations when I planned a trip there (soley because of airline tickets I bid on at a fund raising auction and had to use). I narrowed my choice of hotels down to Eden Roc and Tortuga Bay. The ocean front views and steps from the beach were what convinced me...

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Helpful?
2Thank 988PatriciaB
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. 988PatriciaB, On behalf of all the staff, I would like to thank you for your very nice words! We're all so happy you enjoyed your stay with us and appreciated our service and kindness of the staff! We are all totally committed to offering a relaxing and unforgettable experience to our Clients, and I am so...

Reviewed April 17, 2017 via mobile

Best place to stay in Punta Cana ! This place is an oasis ! Service is outstanding and when I say Outstanding please believe me !! The bugaloo are good with two bedrooms ! Nothing fancy but nice ! Now talk about the beach and you have it all too yourself ! A waiter at your service so you don't...

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Helpful?
2Thank Antonio F
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. Antonio F, On behalf of our team members & myself , thank you for taking the time to write to trip-advisor and comment on your recent experience at Tortuga Bay ! It is always a pleasure to receive positive feedback. We appreciate that you took the time to write a review to share your vacation experience...

New York City, New York
Reviewed April 8, 2017

this is a great place for a quiet honeymoon/anniversary -- we went for a restful long weekend of privacy and couple-time and it really was perfect for that. I would recommend it to anyone looking for bonding without disturbances

Review collected in partnership with this hotel
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Helpful?
Thank faecreature
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. faecreature, I am delighted to read that your expectations were met. Your feedback is invaluable and much appreciated, as it enables us to constantly monitor and improve the care and service we provide to our guests. I look forward to welcoming you back to Tortuga Bay in the future, and give you a “ for one...

Redford
Reviewed April 7, 2017

It was Paradise I swear, I been all around the world and that's my top 3. LOVE LOVE LOVE😁 and they treated us like a king and queen they were so nice and kind to us. We will definitely be going back and tell everybody we know about it.

Review collected in partnership with this hotel
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Helpful?
Thank kynethiao
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. kynethiao, Many thanks for taking the time to leave your feedback following your recent stay with us at the Tortuga Bay. I was absolutely delighted that you enjoyed your stay with us and that we met your expectations. I was very proud to read your feedback that I have already shared with my team. A good...

Chicago, Illinois
Reviewed April 6, 2017

2nd trip to Tortuga Bay and there will be many more. Direct flight from ORD, staff whisks you thru immigration and security to a waiting Black Yukon with a friendly driver and a cold beer. In 10 minutes you're at the Hotel and 5 more you're in your room. 5 hours after departing O'Hare we're in the room and on...

Review collected in partnership with this hotel
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Helpful?
1Thank BillJVW
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. BillJVW, First of all, I would like to thank you for your positive review. Besides aiming to offer a beautiful property in a top location, we value mostly service excellence. For this reason, I read your comments regarding your experience with great satisfaction. The Tortuga Bay team and myself hope to have the opportunity to welcome...

Scarsdale, New York
Reviewed April 6, 2017

Rooms are big, mine had a direct view of the ocean. I had a top floor room, balconies on both sides, one had a hot tub. Food is good. Resort employees could not be more friendly and helpful. We each had our own golf cat to get around, loved that. If i have one complaint, it is that the TV...

Review collected in partnership with this hotel
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Helpful?
1Thank danhB7111FU
Puntacana Resor... a, Director General at Tortuga Bay Hotel Puntacana Resort & Club, responded to this review

Dear Mr. / Mrs. danhB7111FU, On behalf of all the staff, I would like to thank you for your very nice words! We're all so happy you enjoyed your stay with us and appreciated our service and kindness of the staff! We are all totally committed to offering a relaxing and unforgettable experience to our Clients, and I am so...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach. ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $546 - $1,925 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, TravelUp, TripOnline SA, Cheap Tickets, Cancelon, Priceline, Evoline ltd and HotelQuickly so you can book your Tortuga Bay Hotel Puntacana Resort & Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Punta Cana
#1 On the Beach Hotel in Punta Cana
#1 Spa Hotel in Punta Cana
#2 Romantic Hotel in Punta Cana
#5 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Tortuga Bay Hotel Puntacana Resort & Club staff and other travelers.
38 questions
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8 months ago
Guilderland, New York
over a year ago

See all questions (38)

Questions? Get answers from Tortuga Bay Hotel Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a second floor room with a hot tub outside on the balcony.”
AndreaC561, 3 weeks ago | Read review
“Choose one of the villas on the beach. It cost a little more but it is worth it.”
parbuster1, 3 weeks ago | Read review
“Spend the extra money on the ocean front villa. It's worth it.”
Aueye, Apr 6, 2017 | Read review
“Beautiful two bedroom room, ”
mewaggs, Mar 31, 2017 | Read review
“Ocean Front Junior Suite Offers The Best Views Because Of The Upper Level!!”
515rickb, Mar 30, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotwire.com
$437* /night
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Booking.com$437
TripAdvisor$437
Elvoline$900
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*Disclaimer
Prices are for 1 room, 2 adults
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