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Tortuga Bay Hotel Puntacana Resort & Club

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Tortuga Bay Hotel Puntacana Resort & Club
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566 Reviews from our TripAdvisor Community

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Showing 482: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Tortuga Bay is among one of my favorite resorts worldwide. Beach and grounds very private and attractive. Well manicured gardens and impeccable roadways. Villas very beautiful, sunny and modern. Staff very professional, managed by Roger Belletti, a great asset for the Tortuga Bay Resort, truly refined service, food and amenities. A definite return. George P., New Canaan, CT

Helpful?
Thank newcanaan
Richmond Hill, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I had a wedding to attend at the Hard Rock Hotel and did not want to stay there because we didn't want the hustle and bustle of a busy, young, amusement-park like experience. At our agents recommendation, we booked here. The hotel did not disappoint! The jr. suite was roomy, clean and had a spectacular view of... More 

Helpful?
1 Thank catherine s
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We have enjoyed a wonderful stay at Tortuga Bay at Punta Cana. The villa is outstanding. The staff are all very nice and very helpful. They are attentive and provide excellent service. The beach is beautiful. There is seaweed but they are constantly raking and cleaning. We enjoy getting in the water. In some spots there are rocks and coral... More 

Helpful?
Thank Andrea F
Los Angeles, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2016

My husband and I were there for the end of our mini-moon the 3rd week of June and the customer service is excellent! The rooms are beautiful and they give you a golf cart where you can get around the resort as well as easily get to the neighboring resort (The Westin) and other areas. We never tried the restaurant,... More 

Helpful?
2 Thank xnflchick
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

Stayed from July 2-7. Service is absolutely 5 star, everyone is extremely helpful and willing to do anything to make our stay wonderful. Very secluded and quiet with private beach. Golf carts are great to go all around the resort. If you want to go to a bigger resort all we had to do was hop on the golf cart... More 

Helpful?
Thank Chad P
Ribeirao Preto, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016 via mobile

We just came back from Tortuga Bay ,and it was wonderful!! The hotel is awesome,exclusive, beautiful and peacefull.The staff is great and makes everything so The guest can have a great time.If you want a place to relax ,running away from crowded resorts, thats The place definetly.The Beach service was fantastic , no to mention The assistance at The airport... More 

Helpful?
Thank heloisa p
Boston, Massachusetts
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 28, 2016

Someone met us at the plane and whisked us through customs. We then were escorted to the hotel(minutes away). We were welcomed and given a golf cart for the extent of our stay. Very private and beachfront. Lots of seaweed but they worked from dawn until dusk cleaning it up. The main restaurant was too fancy for every evening dining... More 

Helpful?
1 Thank Amimil
Carmel, Indiana
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2016

Nice place, clean beach and pool, negative part we could not used the facilities because they are remodeling it. For eating there were few options, just on the grill, super expensive, 2 plain burgers $41, no fries, we had fun, doing our own things.

Helpful?
Thank Magda S
McAllen, Texas
Level Contributor
116 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 15, 2016

This is truly a world class resort. It is exclusive, quiet, elegant and relaxing. Easy to recommend this resort for the truly discerning traveler!! The food is truly a delight as it is not only presented well, but the excessive amount of servers ensure that everything is perfect at all times!!! You will truly enjoy your time at this resort!!

Helpful?
Thank Madzech
Atlanta, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 1, 2016

"Why not?" That was the answer that Cesar, our server at Bamboo restaurant, gave to the first of several requests we made. "Why not?" was the question that answered almost any request and epitomized the consistently excellent customer service that defines Tortuga Bay. We have stayed in many luxury hotels and resorts, but this hotel has perfected the balance between... More 

Helpful?
2 Thank cbl721
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this boutique hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service. Guests may choose from a variety of accommodations: 1 bedroom junior suites, 2 bedroom suites, 3 or 4 bedroom villas, all situated along a private white sand beach, with every convenience within easy reach ... more   less 

Additional Information about Tortuga Bay Hotel Puntacana Resort & Club

Address: Puntacana Resort & Club, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $654 - $2,004 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tortuga Bay Hotel Puntacana Resort & Club 5*
Number of rooms: 30
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Hotel Style:
#2 Romantic Hotel in Punta Cana
#5 Family Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#8 On the Beach Hotel in Punta Cana
#9 Luxury Hotel in Punta Cana
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