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Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
$699
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Free cancellation until 12/14/20
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$578
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Free cancellation until 12/14/20
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$760
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Traveler (615)
360
Panoramas (18)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tortuga Bay Hotel
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 165 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Find yourself in the jewel of the Caribbean. The only AAA Five Diamond Awarded property of the luxury Dominican republic hotels, Tortuga Bay offers responsible luxury, impeccable service and villas with interiors designed by the world-famous Oscar de la Renta. As a Tortuga Bay guest, our friendly, professional staff has every detail taken care of from the moment you touch down at our own Punta Cana International Airport (PUJ). Our VIP Service will whisk you through customs to a private car that has been awaiting your arrival. After a brief ride through the lush and vibrant Dominican scenery, your personal concierge will welcome you, check you in at your villa and provide you with your own golf cart for convenient travel throughout the resort. Located in a private enclave within the resort, this hotel includes 13 luxurious beachfront Dominican Republic villas offering unrivaled luxury, privacy, security and five-star service.
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Room & Suite (277)277
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Poolside bar
Diving
Golf course
Hiking
Snorkeling
Tennis court
Windsurfing
Free airport transportation
Free shuttle or taxi services
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Concierge
Non-smoking hotel
Butler service
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Microwave
Minibar
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Spanish
760Reviews56Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Tap T wrote a review Nov 16
1 contribution
We moved from a hotel in Cap Cana that was very nice but were looking for a different experience since we are trying to find places close tho the US for a getaway from the cold months in New England. We hit the jackpot when we found Tortuga Bay Hotel in Punta Cana. . The check in process was quick and we went immediately to our room...WOW, Stunning views and the beach just steps from your room. We had a golf cart that gave us the little bit of freedom to roam the resort.. Every part of the resort was immaculately cared for. All the food was delicious and the Six Senses Spa devine. Everyone on property knew our names and always greeted us when we went to any of the restaurants. We WILL be back!
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Date of stay: November 2020
Value
Service
Sleep Quality
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Richard K wrote a review Nov 15
4 contributions
My wife and I visited Tortuga Bay Hotel for our wedding anniversary in November. This was our second visit to this property (we honeymooned here as well) and it was as beautiful and charming as we had remembered. What makes this property the best there is in the DR is simple: service (unparalleled), cuisine, lodging and the sheer beauty of the property. The staff here is what makes TBH truly luxury - they are all extremely helpful and there for any needs or requests. Loraine, Vanessa - villa managers were great! Bendy, Israel and Yosie were phenomenal as well and really made our lunches on the beach, nightcaps and dinners so special. The staff also decorated our bathroom for our anniversary, along with complimentary champagne, candles, a drawn bath and chocolate covered strawberries. Thank you all at Tortuga Bay Hotel for making our anniversary one to remember! - Ricky and Patricia
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Date of stay: November 2020Trip type: Traveled as a couple
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Dustin M wrote a review Oct 2020
Hinesville, Georgia1 contribution
The Service is the best I have ever experienced at any resort anywhere in the world. We will definitely be back and would recommend to anyone looking for a getaway. It is tailored for couples or whole families.
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Date of stay: October 2020Trip type: Traveled with family
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Response from Puntacana Resort and Club, General Manager at Tortuga Bay Hotel
Responded 4 weeks ago
Dear Mr. R8680VKdustinm, We are happy to know you had a great experience at our piece of paradise ! Our team is committed to provide an amazing service and we are over joyed to know we meet your expectations. We remain as always at your disposal and hope to received you soon at Tortuga Bay Puntacana Resort & Club!
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Clari H wrote a review Oct 2020
3 contributions
Most amazing experience to get pampered and relax! Breathtaking boutique villas in paradise. Great layout for social distancing during covid times. Amazing rooms with unbeatable views and only 5 steps away from a beautiful private beach. mpecable service, staff couldnyh't be nicer and they do what they can to please you. Food is delicious and many different restaurants within the resort. Golf carts provided International airport 10 mins away. Beautiful resort with many different activities available Counting the days to go back!
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Date of stay: October 2020Trip type: Traveled with family
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Response from Puntacana Resort and Club, General Manager at Tortuga Bay Hotel
Responded 5 weeks ago
Dear 439clarih, We would like to thank you for taking the time to write your review! We are happy to know you had an amazing experience at our piece of paradise. We hope to received you soon again so you can enjoy our good food and our pristine beaches. Have a great day!
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Dennis H. wrote a review Feb 2020
8 contributions
+1
From the time you arrive, you will immediately notice that hospitality and service for you as a guest is at their highest priority. Our Villa had the most amazing views and sunrises. A wonderful restaurant again with impeccable waiting staff. Private beach was very nice. The service on the beach was very good as well. One word of caution for beach. Once you enter the water there are alot of rocks. Use of water sandals is highly suggested. Carlos was our butler and exemplifies service.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Puntacana Resort and Club, General Manager at Tortuga Bay Hotel
Responded Mar 4, 2020
Dear Dharvman100, We would like to thank you for taking the time to write your amiable review on your recent experience at Tortuga Bay Hotel at Punta Resort & Club. We are pleased to know we met your expectations. Our staff is committed to excellence in service and it is in reviews like yours that it shows. We hope to welcome you back again soon and that you continue to vacation with us as you are already part of the Tortuga Bay Family!
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Previous
PRICE RANGE
$529 - $1,347 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
30
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Frequently Asked Questions about Tortuga Bay Hotel
Which popular attractions are close to Tortuga Bay Hotel?
Nearby attractions include Reserva Ecológica Ojos Indígenas (0.7 miles), Juanillo Beach (3.2 miles), and Marina Cap Cana (1.3 miles).
What are some of the property amenities at Tortuga Bay Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tortuga Bay Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tortuga Bay Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tortuga Bay Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Tortuga Bay Hotel?
Conveniently located restaurants include Api Beach, The Grill, and La Yola Restaurant.
Are there opportunities to exercise at Tortuga Bay Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Tortuga Bay Hotel have an airport shuttle?
Yes, Tortuga Bay Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Tortuga Bay Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Tortuga Bay Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Tortuga Bay Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.