We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Riu Palace Punta Cana

06/14/2017 06/15/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
Panoramas (19)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,899 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hotel Riu Palace Punta Cana
See the most recent reviews
Showing 3,337: English reviews
Charlotte, North Carolina
Reviewed September 29, 2011

My experience was very similar to most of the reviews on here. This is the best beach I've been to, with fine sand and not many rocks or shells in the ocean. Plenty of chairs under the palms for shade and a nice breeze. The staff did a good job of making the rounds for drink orders and the pool...

 Report
Helpful?
2Thank PavlovsK9
Huddersfield
Reviewed September 27, 2011

We stayed here from Friday 8th September for 2 weeks and flew from Manchester. We booked through Thomson but travelled on a First Choice plane. We travelled in a party of eight. What can I say about this hotel - it is absolutely fantastic!!I cannot believe the negative reviews at all! We got swiftly picked up from the airport straight...

 Report
Helpful?
9Thank MonaandDeanHudds
leicester
Reviewed September 26, 2011

We stayed at this hotel for one week as we had free up grade from the bambu next door the hotel its self is very nice , but the rooms are vary damp bedding felt wet and the smell not very nice, room made our clothes feel and smell damp, did not have one good nights sleep here due to...

 Report
Helpful?
2Thank terryrLeicester
Burton upon Trent, United Kingdom
Reviewed September 26, 2011

I have stayed in 3 Riu palaces, 2 in Mexico (the palace Mexico and las Americas) and this is not a patch on either of those hotels. Do yourself a favour and go there instead of coming to the punta Cana. I would say that my husband and I are not fussy people and I was very disappointed with this...

 Report
Helpful?
2Thank Vicki R
West Milford, New Jersey
Reviewed September 23, 2011

Had a good tme with the people we were with. The food was ok. Restaurants only take reservations during morning hours and if you book an early tour you will not be able to book in the restaurants. The rooms always had a musty smell. The hotel workers ere very appreciative of any tips and were very helpful. The people...

 Report
Helpful?
1Thank Fanfairsport
Manchester, United Kingdom
Reviewed September 22, 2011

My wife and I returned yesterday from an excellent two week holiday at the Riu Palace Punta Cana. I will review our holiday in a later report. Some contributors to this site have requested information as to the state of readiness of the new Hotel. I will attempt to "Up" some photographs to show how construction is progressing. I will...

 Report
Helpful?
4Thank Ge0rgeFrederic
Gibraltar
Reviewed September 21, 2011

I stayed there for my honeymoon and its even better than what i thought. Everything was amazing from the suite to the drinks. The room was fabulose and the staff is fenomenal. They help you in every way and are very kind, I even had a problem with one of my tours (which i booked with another company) and the...

 Report
Helpful?
7Thank maxine1988
united kingdom
Reviewed September 18, 2011

Due to a flight delay we spent two days and nights at riu palace but were very dissapointed after seeing it in the brochure always thinking it looked nice but was a bit exspensive. The lobby looks amazing and nice looking bars and buffet resturant. The rooms vere very average very damp i know its the humidity there but this...

 Report
Helpful?
2Thank familyunitedkingdom
Reviewed September 17, 2011

The hotel is nice and very classy... But the rooms... 1st of all nothing in that room dries.. Everything is moist and smells like a must. The beds are wet... Pillows smell .. Couches are stained and stink and we had to cover them up with towels. Mirrors are always foggy , matter what and the floors were ALWAYS wet....

 Report
Helpful?
2Thank Aizhanna
Raleigh, North Carolina
Reviewed September 15, 2011

We recently traveled to the RIU Palace, Punta Cana and will not be going back. When I read other reviews I thought that I would go in with an open mind. Big mistake. There really are no words to truly describe the rooms, but I will do my best. Horrible. The smell is beyond words. Our sheets felt wet at...

 Report
Helpful?
5Thank bmakdc
Questions? Get answers from hotel staff and past guests. Ask a question

5,633 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (5230)
Viewed
Hotel & Grounds (1218)
Viewed
Room/Suite (456)
Viewed
Dining (308)
Viewed
View from Room (178)
Viewed
Pool/Beach Area (1131)
Viewed
Bathroom (77)
Viewed
Business Center/Function Rooms (18)
Viewed
Family/Play Areas (54)
Viewed
1:56
Videos (2)
Viewed
Other (1788)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (379)
Viewed
Aerial Photography (28)
Viewed
Amenities (41)
Viewed
Beach (30)
Viewed
Junior Suite (22)
Viewed
Pool (42)
Viewed
Dining (77)
Viewed
Standard Room (38)
Viewed
Suite (49)
Viewed
The Hotel (52)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (2)
Viewed
Family/Play Areas (4)
Viewed
Room/Suite (1)
Viewed
Other (17)
06/14/2017 06/15/2017
Hotels you might also like...
Travelers also viewed these Punta Cana hotels
16.1 mi away
AlSol Tiara Cap Cana
AlSol Tiara Cap Cana
#24 of 111 in Punta Cana
1,716 reviews
18.2 mi away
Alsol Del Mar
Alsol Del Mar
#46 of 111 in Punta Cana
935 reviews
0.5 mi away
Hotel Riu Palace Bavaro
Hotel Riu Palace Bavaro
#52 of 111 in Punta Cana
3,316 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
VIK Hotel Cayena Beach
VIK Hotel Cayena Beach
#80 of 111 in Punta Cana
327 reviews
0.7 mi away
Iberostar Dominicana Hotel
3.7 mi away
Sunscape Dominican Beach Punta Cana
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 40 km / 31 miles from Higuey * 30 km / 19 miles from Punta Cana Intl. Airport Accepted Credit Cards: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda | Punta Cana - Dominican Republic, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $185 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
TripAdvisor is proud to partner with RIU Hotels and Resorts, Priceline, Expedia, Hotels.com, Hotwire, Travelocity, HotelsforEveryone, TripOnline SA, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your Hotel Riu Palace Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#59 Top resorts Hotel in Punta Cana
#61 Spa Hotel in Punta Cana
#62 On the Beach Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travelers.
334 questions
Ask a question

See all questions (334)

Questions? Get answers from Hotel Riu Palace Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room had king size bed with ensuite, with Jacuzzi bath..”
194davinab, yesterday | Read review
“Get a room near the pool. Not on first floor. Bad smell. Mold maybe??”
  • balcony enjoying a cuban
  • balcony looking towards ocean
N5968DQmichaell, 2 days ago | Read review
“Our room was very pleasant. For $400 more, we could have had a senior suite; they were phenomenal.”
franksm2014, 1 week ago | Read review
“Don't do it!”
Mexiganders, 1 week ago | Read review
“See if you can get a garden room on the west side that might be preferable to the east side.”
  • Mini bar that gets restocked every other day.
DanaH618, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
No availability for your dates from these sites
Riu.com
* /night
View Deal
Priceline
Hotels.com
Cancelon
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates