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Hotel Riu Palace Punta Cana

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Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
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4,753 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Punta Cana
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Showing 3,233: English reviews
Bridgeport, Connecticut
Reviewed September 12, 2011

will be going back in dec 2011 i do not have any thing bad to say about my stay we had lots of fun meet nice people from all over the country the pool was clean that;s all the staff do clean the beach was awsome

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Thank zulma b
Montreal
Reviewed September 12, 2011

Hello I was at this hotel last june and to tell you the truth the hotel is rated a 5 1/2* hotel...but I really don't think it deserves this rating it deserve more like a 4* the hotel is not clean food sucks!!!! and I find that rooms are outdated big time if you have to go to Punta cana...

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Thank R02010
Atlanta
Reviewed September 11, 2011

We just got back from DR spending one week in Hard Rock Casino & Resort and then four days in Riu Palace. Overall there is not much positives to say about Riu Palace comparing to Hard Rock. And that is the problem with Tripadvisor ratings, if you do not know any better you will give 4 or 5 stars to...

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2Thank TripAdviceAtlanta
warrington
Reviewed September 11, 2011

We stayed at the Palace in June this year and had a fanastic time, the staff are all friendly and helpful - nothing is too much trouble. The pool area and pool bar were far too hot to stay around, the beach was fantastic a breeze constantly came off the sea and helped us get the best tan we've ever...

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2Thank unomasWarrington
Keller, Texas
Reviewed September 10, 2011

The property is gorgeous and very modern. The beach is the best I have been on in the Caribbean (comparing to Jamaica, Grand Cayman, Bahamas, and Cozumel). For my taste, the food was slightly below average, I actually lost weight on this 7 day vacation at an all-inclusive resort (first time that has happened). While most people that could receive...

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Thank Ironmike68
Leeds, United Kingdom
Reviewed September 10, 2011

The bad reviews given for this resort are totally valid. The rooms were damp and the smell was not nice. Security was not good - staff came and went despite putting a 'Do not disturb' on your door. On our last day and to ou disbelief a maid opened our door and allowed a complete stranger access. He said his...

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3Thank OSS1234
South Bend
Reviewed September 9, 2011

When I stayed there the resort and beach were beautiful. The buffet food was delicious. There was humidity in the room which caused water on the floor but not a big deal. Not much entertainment at night and it was a pain waking up early and standing in line for dinner reservations. But, overall I loved the resort and hope...

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Thank quotebutt
Toronto, Canada
Reviewed September 9, 2011

Do not go to this resort!! We were so sick with food poisoning that we left 3 days early. The food was so bad. There were many sick people in the hotel. Spoke to the management but they brushed it under the rug. They were rude and unwilling to help. The rooms were so dirty and smelled so musty. I...

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5Thank Lisa_S155019
Birmingham
Reviewed September 8, 2011

We stayed at the resort for 2 weeks, before going into detail I would like to answer the most important question, would I come back to this particular hotel.... no! We arrived via taxi pre-booked through Thomson. Once you enter the RUI complex it takes about 5 minutes a very bumpy track to get to the hotel. It took around...

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3Thank BlazingHoliday
Huntsville, Alabama
Reviewed September 7, 2011

i always check epinions (or similar) when i consider purchases. one must first understand that more people will take time to express discontent than happiness, so you cant always 'believe only' what you read. the stats on this facility has more tha 69% of the opinions pleased...which says alot, in and of itself. i am an American and ashamed of...

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5Thank redlocs_99
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $190 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#58 Top resorts Hotel in Punta Cana
#60 Spa Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on first floor. To many steps to get to other floors and only one main elevator work in the main lobby area.”
 of 5 bubbles 108harveym, 6 days ago | Read review
“Look at room prior to checking in. AC has musty smell and strong smell of tobacco.”
 of 5 bubbles danielpike1948, 1 week ago | Read review
“we had a room that faced another hotel and it was nice and quiet.”
 of 5 bubbles 842sandys, 1 week ago | Read review
“Ocean front corner rooms are large and offer a jacuzzi on the balcony.”
 of 5 bubbles gibbybob, 2 weeks ago | Read review
“None of the rooms have much of a sea view due to the palm trees along the beach.”
 of 5 bubbles GAILBirmingham, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question