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Hotel Riu Palace Punta Cana

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Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
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4,747 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Punta Cana
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Showing 3,229: English reviews
Reviewed September 17, 2011

The hotel is nice and very classy... But the rooms... 1st of all nothing in that room dries.. Everything is moist and smells like a must. The beds are wet... Pillows smell .. Couches are stained and stink and we had to cover them up with towels. Mirrors are always foggy , matter what and the floors were ALWAYS wet....

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2Thank Aizhanna
Raleigh, North Carolina
Reviewed September 15, 2011

We recently traveled to the RIU Palace, Punta Cana and will not be going back. When I read other reviews I thought that I would go in with an open mind. Big mistake. There really are no words to truly describe the rooms, but I will do my best. Horrible. The smell is beyond words. Our sheets felt wet at...

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5Thank bmakdc
Reviewed September 15, 2011

My wife and I have stayed here on two different vacations and found it to be a very good to relax and enjoy the tranquility. Having a business where I work 7 days a week for seven months straight, I need a place to be able to unwind and relax in the shade. This Riu hotel certainly provided it. Some...

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Thank Ritascotchplains
Bronx, New York
Reviewed September 14, 2011

My husband and I arrived at Rui Palace on September 4. Ride from Airport: We took a taxi from Punta Cana Airport to the resort, company of the guys with the Pink Shirts $40 and the driver was very pleasant We arrived at the resort to our surprise we waited 5 minutes until we received the key to our room...

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1Thank Yomy E
Pittsburgh, Pennsylvania
Reviewed September 13, 2011

We stayed here for 7 days in July 2011. The hotel was beautiful and clean. Our room was clean, but showing signs of wear. It did not smell musty as others have stated. The maid service was not the greatest. It was hard to get towels, wash cloths, etc. The beach was absolutely beautiful. There were plenty of chairs and...

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Thank ECSPittsburgh
Moncton, Canada
Reviewed September 12, 2011

We went here for a wedding and were a big party. Almost everyone complained of the musty smell in their rooms. Ours smelled musty as well and there was mold growing on the wall by the air conditioner outlet. In one of my friends rooms he showed me mold growing on the lampshade! This is not acceptable in a 5...

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2Thank RagingBull1112
Bridgeport, Connecticut
Reviewed September 12, 2011

will be going back in dec 2011 i do not have any thing bad to say about my stay we had lots of fun meet nice people from all over the country the pool was clean that;s all the staff do clean the beach was awsome

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Thank zulma b
Montreal
Reviewed September 12, 2011

Hello I was at this hotel last june and to tell you the truth the hotel is rated a 5 1/2* hotel...but I really don't think it deserves this rating it deserve more like a 4* the hotel is not clean food sucks!!!! and I find that rooms are outdated big time if you have to go to Punta cana...

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Thank R02010
Atlanta
Reviewed September 11, 2011

We just got back from DR spending one week in Hard Rock Casino & Resort and then four days in Riu Palace. Overall there is not much positives to say about Riu Palace comparing to Hard Rock. And that is the problem with Tripadvisor ratings, if you do not know any better you will give 4 or 5 stars to...

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2Thank TripAdviceAtlanta
warrington
Reviewed September 11, 2011

We stayed at the Palace in June this year and had a fanastic time, the staff are all friendly and helpful - nothing is too much trouble. The pool area and pool bar were far too hot to stay around, the beach was fantastic a breeze constantly came off the sea and helped us get the best tan we've ever...

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2Thank unomasWarrington
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $189 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#55 Luxury Hotel in Punta Cana
#57 Top resorts Hotel in Punta Cana
#58 Spa Hotel in Punta Cana
#60 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on first floor. To many steps to get to other floors and only one main elevator work in the main lobby area.”
 of 5 bubbles 108harveym, 2 days ago | Read review
“Look at room prior to checking in. AC has musty smell and strong smell of tobacco.”
 of 5 bubbles danielpike1948, 6 days ago | Read review
“we had a room that faced another hotel and it was nice and quiet.”
 of 5 bubbles 842sandys, 1 week ago | Read review
“Ocean front corner rooms are large and offer a jacuzzi on the balcony.”
 of 5 bubbles gibbybob, 1 week ago | Read review
“None of the rooms have much of a sea view due to the palm trees along the beach.”
 of 5 bubbles GAILBirmingham, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question