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Hotel Riu Palace Punta Cana

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Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
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4,750 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Punta Cana
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Showing 3,231: English reviews
Edmonton, Canada
Reviewed February 7, 2012

On first impression, this resort blows you away. The grounds and the beach are impeccable. If I could have only slept on the beach instead of my horrid smelling room, I would have been in heaven. Avoid the a la carte restaurants. They really need to hire a chef from America or Europe to bring this resort up a notch....

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2Thank hottubbrad
Stamford, Connecticut, United States
Reviewed February 7, 2012

We booked a Vacation through Liberty Travel to Punta Cana, Dominican Republic and stayed at the Riu Palace January 30 through February 5th. We were extremely disappointed and dissatisfied with the Riu Palace. When we arrived, we noticed that all of the lights in the building during the day were turned off (apparently to conserve energy.) Made for a dreary...

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1Thank Andrea R
Wayland, MA
Reviewed February 7, 2012

My husband and I have just returned from one week at this lovely resort. This was our tenth trip to Punta Cana, but our first to this property. Certain things keep us coming back to Punta Cana: the friendly and happy Dominican people, the genuine customer service, the fantastic beach, the beautiful sunrises, the warm weather and the direct flights...

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4Thank SunriseBeachLady
Exeter, United Kingdom
Reviewed February 7, 2012

We booked this hotel through Thomsons for our honeymoon (wedding 28th May travelled day after). When we got there we were given a cocktail while we checked in which was lovely and we thought was a nice touch. We were shown to our room which on first impressions was lovely, the air conditioning was not terribly loud as with some...

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3Thank ShezHoney
Rochester
Reviewed February 7, 2012

I am sitting in the lobby of Riu Palace, Punta Cana. I can tell you to save your money and go to a Sandals instead. My husband and I went to the Riu Cancun in 2010, it was better. The customer service is terrible here, the food, terrible. Sometimes the drinks didnt have any alcohol in it. We tipped people...

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8Thank Sarah F
Chicago, Illinois
Reviewed February 6, 2012

I'll be traveling here in April...sounds like some of the reviewers on here need to stay at home in the United States so they can have their "Hiltons, Marriotts, Starwood Hotels or even a Holiday Inn." LOL! Really getting a kick out of reading some of these reviews and they don't scare me at all. I actually AM spoiled, yet...

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15Thank SunLvr101
Massachusetts
Reviewed February 6, 2012

OMG to the last reviewer! If you're looking for truly 5 star than you have pay much more than the affordable rates you get at at Rui resorts. The grounds are impeccably groomed. The staff very friendly and warm despite the language barrier. Beautiful white sand beach. Lots of variety in restaurants, typical of all inclusive resorts. All those reviewers...

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9Thank WHNP
Windsor Locks, Connecticut
Reviewed February 5, 2012

I said at the Riu Palace for 6 days. The front desk was very helpful with a lost bag left in a taxi. However, I booked my hotel on the Riu website and they stated my reservation was canceled. Not sure how that happened but they offered me a junior suite inside of the regular suite or a ocean view...

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5Thank Savannah L
on vacation
Reviewed February 4, 2012

IF you've never traveled to a Caribbean hotel, if you're not a frequent traveler, or if you get a better room and treatment than I did, you might like this hotel. If you've been traveling the Caribbean for years and know and like a decent hotel, this may NOT be for you. I'm used to 3 and 4 star hotels...

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13Thank thaliajen
vancouver
Reviewed February 4, 2012

Just came back from a week at the Riu Palace. The resort is as described in all the reviews strange as it may seem. The rooms are fantastic and some are miserable wrecks. On check in (friday late) we were given room 0128 you could smell the room from the door actually you could smell the mold in the hallway...

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2Thank mapleguy
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $189 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#58 Top resorts Hotel in Punta Cana
#59 Spa Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on first floor. To many steps to get to other floors and only one main elevator work in the main lobby area.”
 of 5 bubbles 108harveym, 4 days ago | Read review
“Look at room prior to checking in. AC has musty smell and strong smell of tobacco.”
 of 5 bubbles danielpike1948, 1 week ago | Read review
“we had a room that faced another hotel and it was nice and quiet.”
 of 5 bubbles 842sandys, 1 week ago | Read review
“Ocean front corner rooms are large and offer a jacuzzi on the balcony.”
 of 5 bubbles gibbybob, 2 weeks ago | Read review
“None of the rooms have much of a sea view due to the palm trees along the beach.”
 of 5 bubbles GAILBirmingham, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question