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Hotel Riu Palace Punta Cana

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Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
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4,679 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Punta Cana
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Showing 3,189: English reviews
Toronto, Canada
Reviewed August 9, 2012

We chose to stay at this hotel because of the high ratings we saw online. It was nothing short of a nightmare. There was mould in the mattress, boxspring, walls, ceilings and drapes. Lots of mould! The rooms smelt awful. Cockroaches! The manager moved us to another room @ !:30am - same problem. I am not exaggerating.The ceiling was leaking...

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12Thank FrequentTraveller220
Palm Beach, Florida
Reviewed August 9, 2012

This is our 2nd stay at a Riu Resort in less then a year. 1st being in Cancun which I cannot say a bad thing about so of course we decided to try them again. We booked the trip directly thru there website which was a major mistake. They lowered the price over $300 3 weeks prior to us leaving...

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11Thank PHILLYFREAK
Ajax, Canada
Reviewed August 7, 2012

My nephew picked this hotel for his summer vacation. It is the first time I took him on a vacation. It was amazing, very beautiful and clean. The food was excellent and so as the customer service. Esther from the front desk was great, extrmely helpful, tour guide (Carlos) was also great. Guido, I think he is the manager of...

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8Thank Islandgirl0492011
Raleigh, North Carolina
Reviewed August 7, 2012

We stayed at the Riu Palace for 3 nights for a friend's destination wedding. 5 nights prior we were at the Iberostar Grand. Comparing the two is like comparing apples and oranges. It's a different type of vacation. Pros: The common, indoor areas (restaurants, lobby, bars) are very pretty and well maintained. The buffet offered extensive choices that changed every...

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6Thank Deanna L
Short Hills, New Jersey, USA
Reviewed August 6, 2012

Cons: Location was fine. The rooms looked nice enough but the musty smell was awful. I brought lysol spray and it did little to alleviate the smell. Suitcases needed to be aired out when we returned home. The food was barely edible. We had several blackouts. Lobby wifi hardly worked. The sheets smelled. The beds were hard. Takes time to...

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2Thank Debbie281520
Kennedale, TX (DFW Area)
Reviewed August 5, 2012

Riu Palace Punta Cana July 19 2012 through July 29 2012 Was a great family vacation for the three of us. We are in our late 40’s traveling with our 16 year old daughter. Service was great, food was good, beach was great. We emailed the resort prior to arrival (via address on their web page) and requested a room...

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4Thank Mais_TX
Reviewed August 4, 2012

I never write negative reviews about anything, but I was so displeased with my vacation I had to try and spread the word for others. I went with my boyfriend for a friend's destination wedding to the Riu Palace. The building itself was vey pretty, lots of beautiful landscaping and beaches. We literally spent as much time outside as possible...

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9Thank Jemerple
Charleston
Reviewed August 3, 2012

This is a beautiful hotel! I was really expecting it not to be so grand after reading some of the reviews but concluded after a week there that those people apparently were expecting something grander than you can find in America. That would be tough in any foreign country. Try finding those prices in the states!! The rooms were very...

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10Thank ESCFE
Penarth, United Kingdom
Reviewed August 3, 2012

Just spent two weeks at this Hotel and it was the worst experience of have ever encountered! The whole Riu site is ungoing major construction work which your are not made aware off. It is a thomson UK exclusive hotel but there are all nationalities staying here from across Europe, america and canada. IF you are basing your choice with...

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8Thank H M
london
Reviewed August 2, 2012

just come back from the riu palace, we didnt fancy the dom rep as it seemed most people go there, and we thought it mite be like butlins, well how rong were we, it was fantastic, dont bother with the crapp you read from americans, the sheets are changed daily, the rooms have air con, so nice and cool, if...

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16Thank chik01
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $213 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#54 Luxury Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travelers.
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Questions? Get answers from Hotel Riu Palace Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms on the right facing the ocean seem to be better”
 of 5 bubbles Y3538QGcindym, 3 days ago | Read review
“Rooms on outsidecorriders are quiet.”
 of 5 bubbles maratom52, 5 days ago | Read review
“Do not choose the hotel!”
 of 5 bubbles Jekaterina30, 6 days ago | Read review
“Higher floors have less musky smell, south side are much quieter. Recommend get room in middle of resort 3022/3021 close to everything.”
 of 5 bubbles TONYR69422, 1 week ago | Read review
“a suite towards the beach. a junior suite would likely be fine instead of the upgrade to the deluxe.”
 of 5 bubbles kellic406, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question