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Hotel Riu Palace Punta Cana

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Hotel Riu Palace Punta Cana
Hotel Riu Palace Punta Cana
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4,269 Reviews from our TripAdvisor Community

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Showing 2,976: English reviews
Charlotte, North Carolina
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

This was my 2nd stay at a Riu Resort. The hotel only had me down for one adult. They said we had to pay for the second adult, but would give us a discount if we paid by cash. I had booked for 2 adults (or thought I did), but did not confirm before I left. First room smelled liked... More 

Helpful?
Thank Melissa G
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Went on a sort of a 27th wedding anniversary trip. Had a great time from beginning to end. Wish we would have read the hotel book in the room. Had some information that would have made it even a better trip. Did not do any excursions this time around. Did go to local merchant shacks at the end of the... More 

Helpful?
Thank Kjeanconnelly
Newark, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This was my 2nd stay with RIU, my 1st was in Puerta Plata at the Bachata which I gave a positive review. Not so for this location. I changed rooms 3 times for mildew smells, filthy sofa beds, lack of double beds, and on going construction. At the onset, I was stuck in an elevator between floors waist high! I... More 

Helpful?
3 Thank Ally364
Lake Ronkonkoma, New York
1 review
3 of 5 stars Reviewed 2 days ago NEW

The check in was very fast and easy. When we got to the hotel our rooms were ready. They gave us room 3042. If you get that room DO NOT ACCEPT IT. The air conditioner in the room is broken. It blows very light air. We felt that it would cool off in one day. That night we called the... More 

Helpful?
Thank pfefs
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Now i always go to the caribbean for 2 weeks as there is no where else i would rather be. I have been to Jamaics the last 2 times and stayed at the riu palace. So here is my review This place is paradise, i am 23 and celebrated my birthday out there, the resturant was decorated and the staff... More 

Helpful?
Thank Chloexo35
Guildford, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just returned from 2 weeks at Riu palace and found it to be the best all inclusive package I have ever had. In fact it would be hard to find fault with anything here. The staff were very friendly and welcoming, you won't have to wait long for a drink even on the beach. Food was typical a/I buffet fare... More 

Helpful?
1 Thank david d
New York City, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I went to the Riu Palace Bavaro in Punta Cuna DR in july 2016. I wasnt sure abt the hotel at first because its smaller than the Riu Palace hotel i stayed in before in Los Cabos but the customer service was excellent. The junior suite was huge although i think couldve been better utilized by having it be two... More 

Helpful?
Thank Georgette B
Greeneville, Tennessee
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I just returned from a stay at the RIU. The mold and musty smell is a serious concern. Maid service: we had wash cloths thrown at us the third day we asked for them. I am a seasoned traveler and probably spoiled by Carnival. Take room fresheners, power strips, bug spray, fly strips, and wash cloths. Internet is available in... More 

Helpful?
Thank KimRominget
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Visited this resort from June 30, 2016 thru July 5, 2016. This was my fourth visit to a Riu property and this was the worst experience ever. The hotel Management Staff (Mr Diaz, Carlos) and front desk personnel were the rude and most disrespectful individuals which I had ever encountered. It is apparent that some of the Staff members at... More 

Helpful?
4 Thank tteehouse
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta Cana, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay at our resort. We regret that you had to encounter some inconveniences during your stay. We were surprised to read your comment about our service. At RIU we take pride in our customer service as this is one of the key values of... More 

New Haven, Connecticut
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the Riu Palace with friends July 15-19. If you are planning to book at this hotel do not be discouraged by other reviews. I am sure that some experienced some or all of the complaints at some point. I too read the reviews and was worried. However, our stay proved all the negatives that were reported wrong. With... More 

Helpful?
6 Thank sovega11
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Taino, Riu Naiboa hotels and the ClubHotel Riu Bambu * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $185 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#47 Spa Hotel in Punta Cana
#47 Top resorts Hotel in Punta Cana
#48 Luxury Hotel in Punta Cana
#50 On the Beach Hotel in Punta Cana
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