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Punta Palmera Cap Cana By Essenza Retreats

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La Marina Cap Cana, Punta Cana 23302 Dominican Republic
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Traveler (221)
360
Panoramas (17)
Room & Suite (141)

About

#11 of 88 in Punta Cana
Location
4.7
Cleanliness
4.4
Service
3.8
Value
4.1
Punta Palmera It is a luxury apartment complex located in the heart of La Marina Cap Cana in the Dominican Republic. Just 10 minutes from Punta Cana International Airport, on the beach, 5 minutes from the spectacular Bay of Juanilllo of more than 5 km of beach and spectacular golf course Punta Espada. The suites are simply spectacular, very spacious and bright, perfectly finished, equipped to detail and decorated with style. Each apartment has air conditioning, cable TV, bed linen (lingerie), bath towels, toiletries and hairdryer in the bathrooms, fully equipped kitchen, and except for Junior Suites, all have a large lounge with living and dining room and terraces with jacuzzi and spectacular sea views and / or beautiful gardens. Unforgettable sunsets and spectacular sunrises and privacy, independence, freedom and exclusivity of the suites of Punta Palmera, make Punta Palmera Cap Cana a special place; all accompanied by a personalized and exclusive Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children's television networks
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
BBQ facilities
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
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Room features
Air conditioning
Private beach
Kitchenette
Microwave
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French, Spanish
89Reviews11Q+A22Room tips
Traveler rating
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Robertson M wrote a review Feb 2020
Santo Domingo, Dominican Republic20 contributions
+1
Ideal hotel to spend several days away from the routine. It's a little crowded place which is ideal for people who want to be sedentary away from the crowd. The beach is beautiful is located in the Marina Cap Cana. The guest services was excellent very friendly all. It must be aware that the reception is open until 22:30. The parking is underground and you should ask which parking will be yours to avoid causing inconvenience with the assigned parking of the residents or owners of the site. They should keep in mind that this accommodation doesn't include breakfast or bars or any other type of entertainment since the purpose is to be in a relaxed atmosphere.
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Date of stay: February 2020Trip type: Traveled
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Harriet A wrote a review Jan 2020
4 contributions
My sister and I had 10 nights staying at Punta Palmera Cap Cana in January 2020 and the only thing we were complaining about at the end was that we couldn't stay longer. The resort exceeded our expectations on all accounts. With a beautifully tranquil private beach, a glorious pool, spectacular views and super friendly staff we couldn't have asked for more from our stay. They even upgraded us on our 4th night and we moved to a 2nd floor apartment with a very well equipped kitchen, a nice sofa area with TV, a massive double bed, great shower and balcony looking out over the ocean (with a jacuzzi!). Our stay was incredibly relaxing and peaceful and we look forward to returning again soon. Thank you very much Cristele!
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Date of stay: January 2020
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Juan C wrote a review Jul 2019
Abu Dhabi, United Arab Emirates38 contributions28 helpful votes
Very good properties, stayed in 2 different rooms, very specious and we'll equipped. Minor issues like back door didn't close properly, but overall great stay. It is very quiet, if that is what you are after is perfect. Breakfast is good and staff are nice, it does take a while, you have to wait.
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Date of stay: July 2019Trip type: Traveled
1 Helpful vote
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Helena L wrote a review Jun 2019
Rio de 13 contributions
The room was ok. Beds were good but the pillows were very bad. The place was not well maintained. Some buildings are under construction or renovation what makes an ugly appearance of the place Service was poor and the breakfast bad as well.
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Date of stay: May 2019
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EarthExplorer wrote a review Apr 2019
San Diego, California253 contributions43 helpful votes
Hopefully you won't have the same experience. It was $60 to get anywhere outside of Cap Cana, even just 15 minutes. Uber isn't allowed in this area so the taxi's are taking advantage of the captive, high dollar tourists. In regards to the property and our unit, the Air conditioner was not working and no one was available to fix it No suitcase trey, no tables, no where to put your stuff even in a large room. Sliding door lock rusted and difficult. Jacuzzi cold Bad room smell. Not something you would expect in this area.
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Date of stay: April 2019Trip type: Traveled
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Response from Essenza R, Director de Relaciones con Clientes at Punta Palmera Cap Cana By Essenza Retreats
Responded May 1, 2019
Dear Guest, We thank you for your feedback and the time you invested to share your thoughts with us. However, we are sorry if we have not been able to meet your expectations during this trip. We have already shared your feedback and comments with all the departments involved, who will take all the necessary measures to improve our services and, therefore, your experience. Warm Regards,
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Emmy H wrote a review Feb 2019
Santo Domingo, Dominican Republic1 contribution
I don’t understand how this hotel have so many good reviews. If you are planning to stay here, DON’T! I made a reservation for my boyfriend’s birthday, I am Dominican (so I understand that Cap Cana is a good area) and my boyfriend lives in North Carolina. I wanted to do something special for him so I booked from Feb 7th to Feb 10th, 2019. Worst experience ever!! First off they didn’t give me the room that I booked. There was a situation with the hot water. No internet in the room (I was supposed to close a deal to build a website and I couldn’t). There is a construction going on, hammering and drilling all day long! Unbelievable. We rented bikes and they were broken, they refused to give us a full refund for bikes we had to return. (By their logic we used the bikes for one hour, each hour was $5 dollars=$10, we paid $50, they returned only $30. When I tried to explain to them the amount was $40 because “mathematics” the Manager shut me up) The breakfast was awful, we didn’t even bother to eat at the restaurants there. The cleaning staff was very polite and helpful and so were the security guards. But the General Manager Mauricio was very rude, he was unapologetic and I think he was even trying to get us more upset! I have never had such a bad experience. No wonder why the hotel was empty! The beach is not clean due to the construction that is going on... the chair longs at the beach are broken. NEVER AGAIN! They gave us a good room the last night and also told us there would be a one night refund, am still waiting.
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Date of stay: February 2019Trip type: Traveled
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Olivia L wrote a review Feb 2019
London, United Kingdom12 contributions
+1
When I arrived I was expecting the worst having read all the comments on this site and Expedia where I booked it however I would have to say all in all I was pleasantly surprised. It is true that there is building going on (I have to say having been to Dominican Republic 4 times in the last two years there is building work in even the nicest hotels) but after a room change (some of the things in the room had issues and were probably quite old) I was literally looking at paradise from my bedroom every morning. If you want to make the most of this trip take my advice: 1) hire a car because it is honestly more cost effective, the taxis at the resort are an absolute rip off and there are no restaurants you can walk to even within Cap Cana (the closest is API beach that you will need a golf buggy to get to) 2) go food shopping as soon as you arrive (nationale is the closest large supermarket but there is also a smaller mini market at the entrance of cap cana that I would honestly recommend going to instead as it has everything you need and a pharmacy) 3) you are about half an hour from anywhere good unless you want to hang out in Beron (trust me you don’t) my advice is to go out in bavaro and explore there it’s nice whether you go to San Juan shopping centre or down to bavaro beach. 4) must do excursions are Saona Island, Terracross buggies, coco bongo, water park at downtown punta cana. Don’t go horse riding because the state of the horses will make you cry 5) places to eat at cap cana resort are API Beach (do eat the pizza I literally didn’t know a pizza could go so wrong), if you head to juanillo beach within Cap Cana there are some restaurants there by the beach, the name escapes me but I think it’s called taste of something and is super fun. Outside of cap cana I would recommend going to pearl beach (20 min drive) it’s beautiful and the food is great. Also in bavaro there is a wonderful Indian if you fancy that but Outback Steakhouse is the best steak I’ve ever had (Victoria filet) also a ten minute drive away they have blue mall if you want to eat out or go shopping without going to far away The staff in Punta palmera are super helpful especially Anissia who was literally my lifeline while I was there. The hotel manager and the tall Spanish guy who trained everyone were also incredibly kind and helpful. Just be prepared to spend a lot of money if you don’t plan on renting a car and haven’t prepared with food. Hope this helps and if you have any questions ask away
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Date of stay: February 2019Trip type: Traveled
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Emely D wrote a review Oct 2018
Dublin, California5 contributions1 helpful vote
We hosted all of our wedding guests here to stay during our destination wedding in Cap Cana for a wonderful and fun week. We had about 60 guests and Punta Palmera was the perfect location to host a large group of people. It is not your conventional hotel and thus the perfect setting if you are looking for a private, secluded area where your group can mingle and enjoy themselves without the crowds you would usually find at the all-inclusive resorts in Punta Cana. Our guest felt that they had an exclusive, luxury property all to themselves. The area was serene and peaceful, and right on the water. The apartments were spacious, nicely decorated, and extremely accommodating! We were able to host a "Welcome party" on the property the night before the wedding with the help of the wonderful staff. We also even took our "First look" photos on the property. The owner, Alejandro and the coordinator, Gerardo, were both wonderful to work with! We are very grateful to them for making our wedding week memorable! Emely & Brandin
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Date of stay: October 2018
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Location
Service
Trip type: Traveled
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janicemarit wrote a review Oct 2018
Colombia84 contributions30 helpful votes
These great apartments overlooking the sea/beach and with an amazing view of the pool are just about that. The place is beautiful and has potential but half the project is unfinished which kind of leta you down. You feel like walking through a ghost town. I personally just love going because of the view from the pool and because its usually quiet, but the beach is never very clean. They do have restaurant service at the pool which is a plus, but if they took better care of it, it would definitely be a lot better!
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Date of stay: September 2018Trip type: Traveled
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Response from Essenza R, Gerente at Punta Palmera Cap Cana By Essenza Retreats
Responded Oct 8, 2018
Thanks Janice for you honest feedback, we really appreciate it. Fortunately, this remodeling you are referring is about to finish this December. We are super exited awaiting for the finishing of this to offer you a completely unique experience.
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Alikhorshed wrote a review Jun 2018
Cairo, Egypt56 contributions73 helpful votes
My visit to the hotel was kind of the first time in Dominican Republic. Didn’t knew where is everything. Booked it through booking and then discovered that cap Cana is an extremely nice (let’s say village or compound) it got a very high security which is good. But it is far from Bavaro (where you can find everything) so if you want to stay within the hotel I would say this is a good place. The hotel is very good, they have everything, the stuff is friendly and always laughing. The room is clean, and awesome. I had a room overlooking the ocean but not on the first line but I included a jacuzzi during my booking so it was awesome. I think families will like it very much. Pool is not bad I didn’t swim but looks like nice. The good in cap Cana everything is accessible by club car at all the hotels.
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Date of stay: June 2018Trip type: Traveled
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Response from Essenza R, Director de Relaciones Públicas at Punta Palmera Cap Cana By Essenza Retreats
Responded Jun 20, 2018
We are more than pleased to hear that your first experience of the Dominican Republic started through Cap Cana, hopefully no the last one! We remain at your disposal and look forward to see you soon!
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PRICE RANGE
$326 - $413 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
32
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Frequently Asked Questions about Punta Palmera Cap Cana By Essenza Retreats
Which popular attractions are close to Punta Palmera Cap Cana By Essenza Retreats?
Nearby attractions include Marina Cap Cana (0.3 miles), Dominic Casino & Lounge Club (0.5 miles), and Versus Marina Cap Cana (0.4 miles).
What are some of the property amenities at Punta Palmera Cap Cana By Essenza Retreats?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Punta Palmera Cap Cana By Essenza Retreats?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Punta Palmera Cap Cana By Essenza Retreats?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Punta Palmera Cap Cana By Essenza Retreats?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Punta Palmera Cap Cana By Essenza Retreats?
Conveniently located restaurants include La Yola Restaurant, Nakamura, and Api Beach House.
Are there opportunities to exercise at Punta Palmera Cap Cana By Essenza Retreats?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at Punta Palmera Cap Cana By Essenza Retreats?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Punta Palmera Cap Cana By Essenza Retreats offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Punta Palmera Cap Cana By Essenza Retreats?
The staff speaks multiple languages, including English, Spanish, and French.
Is Punta Palmera Cap Cana By Essenza Retreats accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.