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Royalton Punta Cana Resort & Casino

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Playa Arena Gorda, Carretera Macao, Punta Cana 23000 Dominican Republic
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Dining (1016)

About

#37 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
Royalton Punta Cana is a modern "All-In Luxury" Resort on Bavaro beach with unique all inclusive features like Reservation-Free Dining, international drinks, 24 hour room service and Dreambed. Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting.
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Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Wifi
Hot tub
Infinity pool
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Family
Languages Spoken
Spanish

Location

Full view
48Car recommended
Grade: 48 out of 100
10Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
13,339Reviews1,896Q+A100Room tips
Traveler rating
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Popular mentions
Cruisefanatics wrote a review Today
Ottawa, Canada1 contribution
My husband and I spent a week in a diamond club swim out room in the hideaway section of this hotel during covid. The staff all wore masks at all times and the management unforced the covid protocols so we felt very safe. There was approximately 40 percent capacity during the week but got more crowded on the weekends so we pretty much hung out in our swim out room during that time. The property is gorgeous but small (which we prefer). Our butler Valentin was terrific. We will be returning in March provided things with covid don’t get worse here in Canada. Only complaint was the Hunters restaurant. The quality of the beef was sub par and the upgraded beef menu was not available. All other restaurants were very good. We typically go on cruises where the food is spectacular but this hotel food was good nonetheless.
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Date of stay: November 2020Trip type: Traveled as a couple
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Jennifer L wrote a review Yesterday
1 contribution
We went to the Royalton and was really impressed with the staff. The staff went above our expectations. We stayed in the HIdeway, where you get a butler to help make reservations with eating and excursions. Our butler, Cristian was unbelievable!! He responded quickly everytime we texted or called him. He was very detailed oriented. Gabriel, attendant on the beach and in the private pool area, made sure we had lounge chairs and sent the waitress over to us. He took care of several times. Royalton has different fitness activities throughout the day. We got the pleasure of meeting Franklin, fitness leader. He made aqua fitness a lot of fun. You forgot you were exercising.
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Date of stay: November 2020
Rooms
Cleanliness
Service
Room Tip: Book a room in the Hideaway and ask for Cristian to be. your butler
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Douglas045 wrote a review Yesterday
Miami, Florida26 contributions3 helpful votes
Even though, we are living with this pandemic, going on vacation it relaxing, as long as you follow protocol, use distance ,used hand sanitizer and mask is ok the Hotel is super clean the staff is eager and ready to work and make you feel at home.....
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Date of stay: November 2020
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Soany O wrote a review Yesterday
1 contribution
Excellent hotel love the bar area. The people were very friendly. Promise i will back to this beautiful hotel. The most i liked was the guys of the animation with the paddle yoga and aerobics. Pool fitness with the instructor Nerio, Fernando, Gabriela & Victoria & Karen. Are very friendly and professional. Thank u.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Royalton Team, Director General at Royalton Punta Cana Resort & Casino
Responded yesterday
Dear s0any0, Receive a warm regard from Royalton Punta Cana. We are honored for you having chosen our resort at Punta Cana and we are delighted to read that you spent a most wonderful holiday. We love when our staff goes all of their way in order to please every single need of our guests; we pride ourselves for this accomplishment. We are going to share your comments with the whole staff, especially the ones you mentioned, we are sure it will make them so happy. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise, Sincerely, Royalton Punta Cana Team.
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Judith salcedo wrote a review Yesterday
New Jersey5 contributions
+1
My two children and my husband had the opportunity to stay almost for a week and it was an excellent vacation. we were delighted with the hotel and its security protocols regarding the Covid. The room was very clean and the breakfast was very good. The breakfast was good. We found all the bars interesting, their mamajuana is excellent we want to repeat those shots LOL! The rooms are very much better. there are no more towels and the heater had problems. in addition, at night they don't offer you room service regarding alcoholic beverages With the activities in the swimming pool (XTASIS) they have highly trained people like David, Brazil, Elisa and Karen. Honestly, super fun and respectful. I love Yoga, Paddle Fitness and Aerobic I don't like doing this kind of thing, but I have to say it because I'm very uncomfortable with my family and me. On the part of one of the boys I think his name was Edward calling the tension in front of everyone one of the boys, it was very pedant and rude of me. The staff were very friendly and friendly. The staff were very friendly and friendly. On the part of the girls of the Kid Club my children went for two days and the truth is a shame, the girls with their phones in hand, do not have that affection with the children. They were called Victoria and the other I don't think Gaby remember. But something I don't forget a moment that was going through the main pool with my better son and the girls had a Dembow and they were dancing in an unacceptable way, they realized that the boy was seeing them in a strange way and Victoria believed that she didn't understand Spanish I suppose, he said the following words: “Esas viejas miran a uno así y debajo de esa cara son mas P$&@S” “despues preguntan porque les sale el niño gay” entre muchas risas ... Trabaje por más de 15 años en México ¡lol! The room was very clean and the staff was very helpful. The room was very clean and the bathroom was clean and the bathroom was clean and the bathroom was clean and the bathroom was clean and the room was clean and the bathroom was clean. It's for them to have it pending, and more because a day before she was like crying in one of the chairs in the children's pool and I approached and told me it was because I was hungry and ordered a sandwich because I know how difficult the situation should be for her. And look at the attitude of the next day DECEPTIONANT!
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Date of stay: November 2020Trip type: Traveled with family
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Response from Royalton Team, Director General at Royalton Punta Cana Resort & Casino
Responded yesterday
Dear Judithsalcedo, We would like to thank you for taking the time to write this review with detailed highlights about your stay. We are delighted to read that you spent a most wonderful holiday. We love when our staff goes all of their way in order to please every single need of our guests; we pride ourselves for this accomplishment. We are going to share your comments with the whole staff, especially the ones you mentioned from XTASIS, we are sure it will make them so happy. Regarding about the situation of the Entertainment Team. Please note that these circumstances are not representative of the level of service we aspire to provide to our guests, and rest assured we will review your concerns with the management staff on property, in order take measures and ensure the total satisfaction of our guests. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Sincerely, Royalton Punta Cana Team.
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PRICE RANGE
$188 - $809 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
470
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Frequently Asked Questions about Royalton Punta Cana Resort & Casino
Which popular attractions are close to Royalton Punta Cana Resort & Casino?
Nearby attractions include Arena Gorda Beach (0.7 miles), Sky Casino Punta Cana (0.2 miles), and Punta Blanca Mall (0.5 miles).
What are some of the property amenities at Royalton Punta Cana Resort & Casino?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Royalton Punta Cana Resort & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Punta Cana Resort & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Punta Cana Resort & Casino?
Yes, parking is available to guests.
What are some restaurants close to Royalton Punta Cana Resort & Casino?
Conveniently located restaurants include Toro, Dinner in the sky Punta cana, and Restaurant El Pescador.
Are there opportunities to exercise at Royalton Punta Cana Resort & Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Royalton Punta Cana Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Punta Cana Resort & Casino offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Does Royalton Punta Cana Resort & Casino have any great views?
Yes, guests often enjoy the ocean view available here.
Is Royalton Punta Cana Resort & Casino accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.