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Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

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Carretera Macao Playa Arena Gorda, Punta Cana 23000 Dominican Republic
38 people are viewing this hotel
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Traveler (14410)
360
Panoramas (24)
Pool & Beach (3100)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 194 hotels in Punta Cana
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.3
Travelers' Choice
GreenLeaders Silver level
Royalton Punta Cana is a modern "All-In Luxury" Resort on Bavaro beach with unique all inclusive features like Reservation-Free Dining, international drinks, 24 hour room service and Dreambed. Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting.
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Property amenities
Free private parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
Spanish
Hotel links
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Location

Full view
51Somewhat walkable
Grade: 51 out of 100
11Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
15112Reviews2044Q+A100Room tips
Traveler rating
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Jason H wrote a review Yesterday
4 contributions
We had a group of 16 and we all had a blast. Rooms are nice and clean, house keeping did a great job. Fridge stayed stocked and the coffee shop is fire. We met our butler Noraya in the DC lounge and she took care of us all week. She helped get my Mom some flowers and made sure there was a personalized birthday cake waiting at the restaraunt she booked for us that night. She was one if the first people we met and the last person we saw when we left cause she helped load the luggage. All the bartenders at the pool bar were great but Juan will get you tore up. There was a little seaweed but not enough to ruin the beach. Great people, great place to stay, and we will definitely go again.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HonestRvu wrote a review Dec 2021
5 contributions24 helpful votes
Hotel's Favorite
Our stay at the Royalton Punta Cana was awesome. This hotel had extremely nice landscape and LEDs wrapping all trees. Very picturesque... The beach was the best beach we had been to in all of DR. There were no weeds, clear sand and turquoise water. It was wavy but that was the nice part about it. Just bring your surfing board. The infinity pool was super nice. Some of the night shows were not children appropriate. The live performances in the foyer and verandah were very nice and entertaining (Mark Antony 👏). The food at the buffet was top notch. They had everything for every palate. We usually go to the restaurants because the buffet is usually not nice. But the buffet here is awesome. BBQ (Wilkin the cook would welcome and wave for you from far, BBQ your order and bring it to you. He has the best smile. We will miss him), chicken, beef, pork, fish (Hector was awesome and nice fish cook) every night. The first couple of nights they had crab legs, crabs and monstrous shrimps. The coffee shop was a blast. You get fresh espresso, cupachino, latte .... Idalenny, Francisca, Berenice were the best barristers....they were nice and funny and always there to make you happy.... Masks were required but rules were not strictly enforced ..... you do forget about COVID over there though ..... We were initially booked to stay at the Royalton Splash but we did not like it. There was no access to the beach, the food was subpar and the pools were very small and not exciting. There was no entertainment or it was very minimal. You will also need to walk 5-10min to get to the Royalton Punta Cana to get access to the beach. But you don't get access to the pools nor their restaurants. So unless you are looking for quiet and isolated resort, do not stay at the Royalton Splash. We talked to Yaqueson and his boss Amaryllis who gave a really good upgrade deal to stay the Royalton Punta Cana. As a cherry on top, they gave us diamond club privileges which gave us Nazario as our own butler. He was nice and took care of of moving our luggage and was there for us all the time making sure everything we needed was taken care off. Rosa at the diamond club was also understanding and cleared some issues with the room upgrade. Getting our luggage from the splash to our upgraded room at the Royalton Punta Cana was not smooth but Nazario took care of it. The PCR covid test was quick and easy. The doctor/nurse Buccoy knew what she was doing and was quick and not painful. Expect to spend a couple of hours to book your PCR test and attend the info session (which was surprisingly very quick). Once settled our stay was awesome. Staff was friendly and always attentive to serve you. We were very sad to leave 😢 but glad we were all negative heading back to Canada. The Waterpark was adequately nice for all ages. The lifeguards are nice and cooperative and are always available to jump in to help young kids to come out of any drops. It is a good destination to break the daily routine. The kids had a blast .... We will defenitely come back again if no issues leaving and coming back to Canada. Next time we will reach out to the hotel directly to book and arrange our own transfer (nexus tours). One last thing. Make sure to bring USD CURRENCY to be able to leave the country. You need $20 USD per person to be able to check in. No credit card no other currency accepted!!!! Also MAKE SURE TO FILL THE eTicket government form before going to airport to come back home. It was a mess at the airport. Wifi was extremely slow. Gov website was very slow also and timed out many times.....sunwing rep did not inform us or anyone else as everyone was frantically trying to fill the electronic exit form. We had one of the airport services personnel filling one for us on his cellphone. God bless him.... Upon arrival to Toronto half of our family was asked to test (Pink sticker on your passport). Green sticker were exempted and no isolation nor any other restrictions!!!! Enjoy your trip.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
22 Helpful votes
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Response from Royalton Team, Director General at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Responded Dec 14, 2021
Dear HonestRvu, Thank you for taking the time to share your experience with us at Royalton Punta Cana. We are glad the facilities and services offered to you by our staff were to your complete satisfaction. We are honored for you having chosen our resort at Punta Cana and we are delighted to read that you spent a most wonderful holiday and we would like to thank you for sharing on TripAdvisor such a kind feedback about your stay. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Thank you very much for taking the time to review our property. It's always heartwarming to hear that our cooking was appreciated. Warm regards from paradise. Sincerely, Royalton Punta Cana Team.
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Isabel F wrote a review Yesterday
Schaumburg, Illinois8 contributions4 helpful votes
We just got back from the Royalton Punta Cana. Overall it was a wonderful vacation and I’d go back. Pools - You need to reserve a seat in the morning, usually before 8am. But spots do open up during the day. Pools were great, clean, and plenty of space to swim. Beach - The beach is divided into Hideaway, Diamond Club, Splash, and Punta Cana resorts. This only gives guests of each hotel 1/4th of the beach area. You need to grab a spot before 8am. You can walk up and down the beach, the beach chairs are all that is divided up. We had no/minimal seaweed for 2 days, some on day 3, and ton on day 4. Seems like a hit or miss. Water park - My kids loved it! Ages 5 and 9. My 5 year old was right at the height minimum and they gave him no issues (120 mm). Rooms - They were nice, but a little beat up from age. Clean. Grounds - Amazing. Food - There is good and bad. You can always find something at the buffet. The Italian restaurant was really good, the Asian Fusion was okay. Did not try the others. Entertainment - There is always something going on at the pool or in the evening. It’s a fun resort. Or you can avoid it if that’s not your thing. Staff - Everyone was so nice. Big smiles and super friendly and helpful. Overall, I’d go back. It’s not perfect, but the staff works hard and it was an amazing experience. We went with the kids and grandparents and everyone had fun. Great family resort, tons of families there.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zoe Joseph wrote a review Yesterday
1 contribution
These two staff members at the lobby bar were absolutely amazing. They were respectful, they taught us new words in spanish, there service was superior. They are also a great reflection of what the hotel standard should be.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Melissa R wrote a review Yesterday
1 contribution
Juan and Josemerlyn at the Hideaway Pool bar were AMZING, They made the experience wonderful, They were attentive, friendly and kind, They remembered everyone in our groups name, they would greet us everyday, even if we were just walking by. They were so Awesome.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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isabel z wrote a review Aug 12
1 contribution
Me and my family loved this resort experience! The pool, waterpark, and beach were amazing and where we spend a lot of time. Every individual working at this resort was helpful and amazing. All the restaurants were delicious. Our favourite was Jade, an Asian restaurant with delicious food. At the gym, David and Victor were fun and very helpful!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maisy R wrote a review Aug 12
1 contribution
victor goes above and beyond, outstanding service and always friendly the room was brilliant once we arrive, we met victor who told us everything about the hotel and took care of us right away, whatever we need it was sorted- reservations for every night we taken care of before we come here, we saw all the reviews about the staff and victor lopez came highly recommended so we requested for him on arrival and we are so happy to have met him he was brilliant, we can’t complain about him! if we ever come back here we will always request victor lopez ⭐️⭐️⭐️⭐️⭐️
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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William W wrote a review Aug 11
1 contribution
+1
We’ve been waiting for this holiday since 2020, so the anticipation had been building. Prior to leaving we made the mistake of believing some of the poorer reviews left on here, so much so we really began to worry what it would be like. On arrival we were met by an efficient and courteous reception, who were able to arrange an upgrade to the Diamond Club (well worth doing for the butler service, but more about Denis later). After a short wait in the air conditioned Diamond Club lounge we were guided to our room by one of the available butlers, who pointed out a few things en route. Rooms The rooms we had were clean and well air conditioned, the beds are extremely comfortable, and the bathrooms clean and in good condition. Sure, if you went over everything with a fine tooth comb, you might find the odd mark, but generally they are very good. Buffet Dining We ate in here on the first night and wasn’t disappointed. There is a vast range of choice, as well as prepared for you whilst you wait grills. We’ve had breakfast and lunch here everyday and I’ve eaten something different for breakfast everyday and have never been disappointed, Huevos Rancheros and made to order omelette are excellent, lunches are also excellent as well again lots of choice as well as a bbq grill or fresh fish grill, as well as a choice of a made to order burger. My advice in this area is walk around the whole choice before diving in. Big shout out to one particular waitress Juanna, always smiling at lunch and super efficient with our drinks. Restaurant Dining. We tried all restaurants at both sites (with the exception of Dorado it’s adults only). Never disappointed at any, our favourite was Under the Sea, but genuinely good food and service (Jade a little slower than the others). All of these were booked in for us by Denis our butler which is probably the greatest benefit of the upgrade. Gym Clean and well maintained, busy first thing but quite a down from 9:30am onwards. Only downside being only on of the treadmills works at the correct pace. Spa - Diamond Club get 1 hour hydrotherapy per day. This is an excellent wind down at the end of the afternoon sun and thoroughly enjoyed. Pools Both kept clean and generally in good condition. Infinity Pool gets a real party atmosphere in the afternoon as the Vibe Team exude a out of energy. Anderson and Bernard get mentions for there great enthusiasm and communication. Beach Areas. Diamond Club has its own beach area and bar. I’m the morning these are raked and prepared nicely. Service at the bar is very good and includes premium drinks. Other facilities WiFi is excellent, good coverage throughout. Coffee shop great service wide choice and also pastries, donuts and Ice Creams Sports Bar, for us Brits that love our football this is my only main disappointment, it opens too late in the morning for earlier kick offs. But it’s not a problem as they don’t carry the necessary channels to watch the Premier League. :( Finally, our Butler. Denis was superb, he was great with my two grown up kids and encouraged them to speak a little Spanish, always available with a smile and extremely organised in setting our reservations for the two weeks. He also advised on excursions as well as making sure everything was in order at our rooms, we had a lovely surprise one afternoon whereby he’d arranged a little treat for us in our room.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: The Habeneros at the pool and beach are an extra charge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Virginia7772 wrote a review Aug 11
Puerto Rico1 contribution
+1
This is our second boat to this hotel, we’ve stayed at the Splash section before and has a great time we decided giving de Royalton Diamond Club a chance and it was great. From the attention given to us by our butler Cristian, who was very helpful with our dinner and tour reservations and checking up on us regularly just for that I recommend de Diamond upgrade. To the service in the Diamond Beach bar by Jafressi, she served us daily and gave us excellent recommendations on beverages and foods they offer over in that area. Beach was beautiful, pool area too. Food was really good at restaurants Dorado was my favorite, buffet had variety even for kids and trust me I’m a picky eater. Room service all day which we got too and offer different options for Diamond Club. Milly from the vibe team that are in charge of entertainment had different options daily, form Karaoke to entertainment for kids she has really good sway vibe and was also very attentive. I really enjoyed my stay and hope next time if not traveling with my granddaughter and booking in the Hideaway section.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Ask for a Diamond Club upgrade if you can.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regional C M PUJ, Owner at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Responded yesterday
Dear Navigate67462346755, We would like primarily to thank you for choosing Royalton Punta Cana for your recent holiday and also for taking the time to share your review. Your review of your experience is very much appreciated. We are going to share your comments with the team specially with the ones you have mentioned. We are sure it will make them very happy. We are sincerely looking forward to the pleasure of welcoming you again to Royalton Punta Cana to enjoy the best services and facilities on your next visit. Kind regards, Royalton Punta Cana Team
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Jared E wrote a review Aug 11
2 contributions
Rikelvin and Juan are amazing and they bring the vibe and They absolutely love it. Amazing people they love it I love it. Seriously the best people I’ve met here they bring the vibes I love it. Great vacation great vibes.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Regional C M PUJ, Owner at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Responded yesterday
Dear 562jarede, We would like primarily to thank you for choosing Royalton Punta Cana for your recent holiday and also for taking the time to share your review. Our major objective is to create guest experiences through great and impressive service to all of our guests. We are very happy to know that you had a great time at our beautiful hotel. We are going to share your comments with the team specially with Rikelvin and Juan. We are sure it will make them very happy. Kind regards, Royalton Punta Cana Team
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PRICE RANGE
$218 - $348 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
470
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Frequently Asked Questions about Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Which popular attractions are close to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Nearby attractions include Arena Gorda Beach (0.7 miles), Sky Casino Punta Cana (0.2 miles), and Punta Blanca Mall (0.5 miles).
What are some of the property amenities at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Yes, parking is available to guests.
What are some restaurants close to Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Conveniently located restaurants include Toro, Dinner in the Sky Punta cana, and Ipanema.
Are there opportunities to exercise at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Does Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino have any great views?
Yes, guests often enjoy the ocean view available here.
Is Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.