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The Westin Puntacana Resort & Club

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Playa Blanca at Puntacana Resort & Club, Punta Cana Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1462)
360
Panoramas (17)
Room & Suite (276)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Puntacana Resort & Club
Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#50 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Westin Puntacana Resort & Club sits conveniently in the Playa Blanca area of the Puntacana Resort & Club, which is a magnificent 15,000-acre resort in Punta Cana, Dominican Republic. Our wellness resort offers a great setting on 3 miles of white sand beach just minutes from Punta Cana International Airport (PUJ).
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Room & Suite (276)276
Full view
Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Fireplace
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Ocean View
Hotel links
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1,425Reviews206Q+A100Room tips
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Popular mentions
Brianna P wrote a review Yesterday
Thingvellir, Iceland1 contribution
We absolutely loved our stay here. It is not known to be an all inclusive hotel but we stayed under the inclusive package. The hotel was empty and very quiet, which we loved. And the food and service was amazing. Everything was a la carte, except the breakfast at the Amani breakfast was buffet but there are servers that serve you. And, under the package, most restaurants were included when it came to the meals. And, every table is sanitized before you sit down. 10/10 recommend. I've been to several resorts in Punta Cana, and this has been the best one yet.
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip: Higher rooms are better so you don't have upstairs neighbors making noise
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Flia. RC wrote a review Nov 16
Santo Domingo, Dominican Republic3 contributions
I usually don't take the time to write reviews but I'm very motivated to do this one. My family and I have been to The Westin Punta Cana twice and have found consistent oustanding service, excellent facilities, great food, now very careful with this Covid situation... But overall I want to mention again the great great service the personnel provides! They show a sincere good attitude, they are quick to respond, solution-oriented, if you are not pleased with something they will find the way to make it up to you. This is why I recommend this hotel and would love to go back again. You can feel confident about staying here.
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Date of stay: November 2020
Cleanliness
Service
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David W wrote a review Nov 12
Atlanta, Georgia224 contributions121 helpful votes
This stay exceeded by a wide margin any and all expectations we had before making the trip. The Westin is located within the much larger Puntacana Resort complex. The building is a U-shaped complex facing the beach with a pool in the middle. The one restaurant that is always open is outdoors with picture post card like views. Customer service was outstanding. To the staff, customer service is almost like a religious calling. As a Marriott Elite we were given a small suite which also included a balcony. There is complementary transportation to other areas of the resort. Incredibly clean and well maintained. Best part, it was not expensive
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Date of stay: November 2020
Location
Service
1 Helpful vote
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GAdH02 wrote a review Nov 8
Santo Domingo, Dominican Republic46 contributions20 helpful votes
+1
My partner wanted her girlfriend from Canada to enjoy her vacation in the Dominican Republic & as she arrived at the Punta Cana airport, I highly recommended that we stay at the excellent Westin Punta Cana Resort & Club. During this pandemic the sanitary security of an establishment has become an absolute must & the Westin does a truly great & safe job. Temperature checks are mandatory for all guests checking-in & should someone have fever the hotel arranges for a COVID-19 Rapid Test. There are hydro-alcoholic disinfectants throughout the whole hotel, plus all staff uses masks & areas are constantly being disinfected. Ingrid Herrera, the General Manager, greeted us personally upon arrival & as we are good Westin customers enrolled in the Bonvoy reward program she very kindly upgraded to a Junior Suite overlooking the sea, free of charge. The beach is one if the best ones in the Caribbean, spectacular restaurants with great service for food & beverages, súper comfortable & cosy accomodations, a full & very functional gym, an Impressive pool, friendly bars & a full service cigar shop. On weekends they have a live band that plays local & international songs, plus most days there is a theme activity like Dominican evening, barbecue day, etc... On top of all of this, the value for money is unbelievable at this time & a real must to get away from curfews & closed Businesses at home. This is really a safe piece of Caribbean paradise for a well deserved vacation!
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Date of stay: November 2020Trip type: Traveled with friends
1 Helpful vote
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Caterab wrote a review Oct 2020
5 contributions2 helpful votes
This was my second time visiting this location and both times I had a great trip. Resort is beautiful, peaceful, and staff is great. Rooms are very spacious and clean as well, overall I really do love the property. Not to mention it’s about 5 mins away from the airport. BUT it was when I landed back home that I got notifications of fraud from my credit card company. My mom, grandmother and I did not charge anything to the room seeing that it was three of us so we all used our own cards. ALL THREE GOT HIT WITH FRAUD. We ate at two of their restaurants and of course we don’t know who but one of their employees took our card information. Of course this a huge inconvenience to all three of us so I reached out to the hotel just to notify them of what’s going on at their property. The response I received was that because the charges didn’t say Westin it did not come from them. Well of course it doesn’t say Westin because the employee tried to use the cards their self through several websites. Hopefully they are trying to figure out this situation because it was obviously a huge inconvenience but I can’t knock the hotel because of one conniving persons actions. I had a great stay but you’d probably just want to charge everything to your room to be safe.
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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Response from Puntacana Resort and Club, Agency / Consultant at The Westin Puntacana Resort & Club
Responded Oct 10, 2020
Dear Mrs. Caterab, We would like to thank you for taking the time to write your review. We are happy to know you had a good experience at The Westin Puntacana Resort & Club with your family. The corresponding department is verifying this situation. We remain at your disposal and hope to received you and your family at our piece of paradise again.
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PRICE RANGE
$144 - $370 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
200
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Frequently Asked Questions about The Westin Puntacana Resort & Club
Which popular attractions are close to The Westin Puntacana Resort & Club?
Nearby attractions include Reserva Ecológica Ojos Indígenas (2.3 miles), Juanillo Beach (4.9 miles), and Marina Cap Cana (2.9 miles).
What are some of the property amenities at The Westin Puntacana Resort & Club?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Puntacana Resort & Club?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Puntacana Resort & Club?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to The Westin Puntacana Resort & Club?
Conveniently located restaurants include Nakamura, Api Beach, and The Grill.
Are there opportunities to exercise at The Westin Puntacana Resort & Club?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at The Westin Puntacana Resort & Club?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Puntacana Resort & Club?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Puntacana Resort & Club offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does The Westin Puntacana Resort & Club have any great views?
Yes, guests often enjoy the ocean view available here.
Is The Westin Puntacana Resort & Club accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.