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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
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749 Reviews from our TripAdvisor Community

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Showing 649: English reviews
Punta Cana, Dominican Republic
Level Contributor
168 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Today I would like to talk about this restaurant at the westin. Laying down at the beach with great service from Onaidy it was enjoyable. Food was great: try the churrasco and the shrimps. Excellent Drinks but specially all the attention from the personel and quality of the food. I have been at the westin and it s great to... More 

Helpful?
Thank Jose E
The Colony, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My flight home was cancelled and I needed a last minute place to stay. What a gorgeous place to be "stranded"!! I will admit it was rather pricey (especially since I was coming from a week at an all inclusive). But everything about the the views and rooms were amazing. The buffet was not worth the price to me and... More 

Helpful?
Thank Michelle P
Lithonia, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Or, as close to perfection as you can get. The grounds were immaculate. The pools were relaxing. The restaurants (especially the one right off the lobby-the name escapes me) were great. The prices are in line with what you'd expect for a resort and/or kind do upscale dining, but when the food is as good as this was and the... More 

Helpful?
Thank KDCason
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear KDCason, Thank you very much for choosing us for your vacation in Punta Cana. It's always a pleasure to welcome our SPG members, and we're glad to hear that you had a renewal stay in our resort. We appreciate your constructive comments, as we're always working to improve in our opportunity areas. We do have house phones in all... More 

Savannah, Georgia
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

We had an amazing time at Westin Punta Cana, the staff was very courteous and amicable, the rooms were very spacious and well kept, I have a view of the pool/ocean which it was amazing. I wish I could remember the name of the Front Desk agent who checked us in I think is Wilmer? very knowledgeable and friendly.

Helpful?
Thank mairelys2016
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear mairelys2016, We would like to thank you for your fantastic comment; we are very happy by reading this review and know that you found with us exactly what you deserved. Thanks for singling out our associate, Wilmin and his exemplary service, a copy of your review will go in his HR file. Best regards, More 

Albany, New York, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While we only stayed one night at the Westin, the staff there were VERY accomodating and friendly, they were also nicely dressed and made a good impression for their establishment. The food was great as well. But if you are looking to party, you will not find it here, this place seemed like it was for the upper class business... More 

Helpful?
1 Thank Lynette F
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Lynette F, Thank you for taking the time to write a review about our resort. We are delighted you enjoyed your stay with us, we loved your comments and tips for the travelers. We hope to welcome you back very soon. Warm Regards. More 

Ruxton, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our first visit to the Dominican Republic, and it will not be our last! We researched luxury 4/5-star resorts and discovered The Westin Punta Cana, located in a beautiful, upscale, private, gated community. We travel with our children, but avoid the large, over crowded, family-focus type hotels. We always find plenty to do with the kids while avoiding... More 

Helpful?
Thank Amy D
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Amy D, We are very happy that you had a very good stay overall and thank you for pointing out so many positives in our hotel and resort. We loved your comments and tips for the travelers. We are also happy that you like the natural lagoons; this is something that everyone that visits them mentions as something truly... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We had an amazing trip here thanks to the friendly staff - particularly, Juan Carlos. The activities, venue, and location were all amazing! The breakfast buffet was great. Only during one evening therewas an international dinner buffet offered. My only gripe was that it was not really communicated that this was not going to continue. There are not too many... More 

Helpful?
Thank valeriebNYC33
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear valeriebNYC33, We would like to thank you for posting a nice comment about your visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. Also for singling out our associate, Juan Carlos, a copy of your review will go in his... More 

Washington, DC
Level Contributor
194 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I've been traveling to the Dominican Republic since 1988 but had never visited the number one tourist destination of Punta Cana. It's truly for beach lovers and I'm a city person. I'm glad that I chose the two year old Westin Punta Cana hotel. It's beautiful, its airy and its open architecture embraces the natural beauty and it's located in... More 

Helpful?
2 Thank AJP57
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear AJP57, We would like to thank you for posting a nice comment about your first visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. We will share your comments with our staff and we´ll recognize them for the excellent service... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

For once, the online reviews didn't disappoint these New Yorkers that are used to fine dining. The food tasting with wine pairing is the way to go. Beautifully presented dishes and impeccable service from the staff. Big thank you to Isidro for taking good care of us and being so accommodating with food substitution. If you are ever in Dominican... More 

Helpful?
1 Thank Stephen M
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Stephen M, We would like to thank you for your fantastic comment; we are very happy by reading this review and know that you found with us exactly what you deserved. Please do not hesitate to come back, we will be ready to offer you the best.!! More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 22, 2016 via mobile

This resort lacks vacation spirit. Very boring with very little to do. It's very expensive. A family of 3 at minimum needs well over $200 per day for meals. Handy shuttle bus that takes you to Punta Cana Villages. There's a supermarket there, ice cream shop and decently priced restaurants. The beach has a lot of seaweed. Pool is a... More 

Helpful?
1 Thank RodeDraad
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear RodeDraad, Thank you for posting your comments about your recent stay, we are sorry for not meeting your total expectations, we are taking care of this feedback and specific areas you mentioned here. We really hope you come back to show you the true and renewed experience of The Westin Puntacana Resort & Club More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $195 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
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Hotel Style:
#32 Spa Hotel in Punta Cana
#34 On the Beach Hotel in Punta Cana
#36 Luxury Hotel in Punta Cana
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