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Boulevard Principal Cap Cana, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$891
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Traveler (661)
360
Panoramas (97)
Room & Suite (336)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Eden Roc Cap Cana
Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 165 hotels in Punta Cana
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Redefining luxury in the Dominican Republic, Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island, consists of 34 freestanding suites with private pools and stunning views. Eden Roc at Cap Cana offers extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot tub
Infinity pool
Outdoor pool
Private pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Concierge
Sun umbrellas
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
773Reviews73Q+A100Room tips
Traveler rating
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Popular mentions
Navigate259644 wrote a review Nov 8
Williamsburg, Virginia5 contributions1 helpful vote
We went on. Travelzoo voucher. The facilities are lovely. We stayed in a junior suite casita. It was an easy golf cart ride to the beach. The food was good. Our only complaint was a morning mimosa for 2 cost (one glass each) cost 50!!!! But, we should have asked before ordering! Food in general was fairly pricy, especially the alcohol, but this is a 5star facility and I expect that is fairly standard. Not all restaurants are open, but we did not feel that was an issue at all. The staff is attentive. We had a welcome bottle of champagne and macaroons waiting for us. That was thoughtful! We had a great time here, at Juanillo beach, and Bavaro beach. If traveling to Eden Roc, bring a couple cans of cat food. There are some sweet cats that hang out....great rodent control option! The gatos would enjoy some e tea treats!
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Date of stay: November 2020Trip type: Traveled as a couple
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brothersbuildinginc wrote a review Oct 2020
Atlanta1 contribution
Very disappointed, front staff not very helpful, Not as pet friendly as I thought. Golf carts so you are far from everything. Wouldn’t let me leave property to go to store before checking out. I was overcharged on my credit card
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
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Sleep Quality
Trip type: Traveled with family
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Aimee Yurgae wrote a review Oct 2020
1 contribution
Just returned from a 4 night stay.. We had a 2BR Beachfront Suite. The room was great, loved the cleanliness and decor. The view was fabulous!! The beach and pool were very nice! The beach bar was great, Hector and Roberto were awesome! Very attentive and knew what you wanted before you got up there. They were enjoyable to talk to. Not all on site restaurants were open due to COVID. Only one was open for breakfast (or room service but still the same choices) and only one was open for lunch/dinner (or room service but alot of the same stuff to order) Food was over all good but did take a long time for only being half capacity. Room service did seem to mess up quite a few times.. It was odd that we would order the same thing and it would be different each day. Or i would order something and the next day they would say they dont offer that as an option. One complaint, no TV's in any bars on site or the lobby.. We wanted to watch a football game and had to sit in our room, we would have preferred to watch it somewhere at the hotel but in a bar setting whether outside or inside. The hotel staff were all masked and there was sanitizer everywhere we went. We did a private boat charter booked through the hotel lobby and that was very nice, organized and enjoyable. We will stay here again, but will check if all the restaurants are back open daily. We did enjoy ourselves and the beach/pool area alot!
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Date of stay: October 2020
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Room Tip: Higher floors have better views. You dont see the ocean from the villas.
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Shank68 wrote a review Oct 2020
Hoboken, New Jersey9 contributions4 helpful votes
My third time there and I cannot give this hotel and its staff enough accolades. Santana and staff were tremendous! Thank you for the comfort and safety to help us run away from the misery of COVID for four days. The resort itself is beautifully maintained, the villa was spotless and the service was top notch. If you're looking for a quick, socially distant get away this is the place.
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Date of stay: October 2020
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Room Tip: The private villas are the best bet. Really private!
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cltnc1si wrote a review Oct 2020
Charlotte, North Carolina54 contributions15 helpful votes
Just returned from a 3-night stay that was truly disappointing in terms of this property's quality and condition. We booked the 1 bedroom oceanfront bungalow, which offered fantastic privacy and was right on the water, great views, with it's own private pool and afforded several nice amenities (e.g. golf cart for use on property, butler service, etc.). Unfortunately, that's where the positives generally end. The property is sorely in need of some capital refurbishment, showing it's age and wear. In our bungalow we had several maintenance issues - sinks leaking badly and leaving pools of water in the floor (2 calls for repair still didn't get fixed); the light fixture in the water closet fell out of the ceiling one night and was dangling from the electrical wires (they did come fix that), there were noticeable gaps between the windows and sills where natural light (and water, and bugs) come right in, etc. Around 6:00 a.m. one morning, my partner got up to use the water closet and found himself in the bright light of a supposed exterminator who was staring into our bathroom window with a flashlight helmet, then proceeded to fire up a gas-powered fumigator before scurrying away. Both unnerving and irritating to say the least. Food in the restaurants on property was generally good / tasty and reasonably priced, but service quite poor. Further, the wine prices were beyond highway robbery. When a $12 USD grocery store type bottle of wine runs $75 before all the add-on taxes and fees, it's just insane. We're used to high mark-ups in resort properties like this, but this place took it to a whole new level. Several room service orders and every one missing something (e.g. little things like no utensils, or ordered 2 coffees but only brought 1, etc.). Indifference is the best I can say regarding the staff response at departure. We recapped all the issues when asked "how was your stay" and basically got a "oh my! that's terrible....can I have your credit card please". A lot of potential for this to be a great place, but it's got a long way to go to meet what's expected from Relais & Chateaux properties. Understand they had just recently reopened after COVID forced closure, but these don't seem like recent issues - more long term neglect and a lack of service orientation overall.
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Date of stay: October 2020
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PRICE RANGE
$588 - $1,481 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
34
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Frequently Asked Questions about Eden Roc Cap Cana
Which popular attractions are close to Eden Roc Cap Cana?
Nearby attractions include Hoyo Azul (2.1 miles), Juanillo Beach (2.5 miles), and Marina Cap Cana (4.4 miles).
What are some of the property amenities at Eden Roc Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Eden Roc Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eden Roc Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Eden Roc Cap Cana?
Yes, free parking is available to guests.
What are some restaurants close to Eden Roc Cap Cana?
Conveniently located restaurants include Api Beach, La Yola Restaurant, and Blue Marlin.
Are there opportunities to exercise at Eden Roc Cap Cana?
Yes, guests have access to a pool and a fitness center during their stay.
Does Eden Roc Cap Cana have an airport shuttle?
Yes, Eden Roc Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Roc Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eden Roc Cap Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eden Roc Cap Cana have any great views?
Yes, guests often enjoy the lagoon view available here.