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All reviewsclose to the airportfree shuttlepunta cana villagesmall poolshort staygreat hotelairport hotelone night stayecological reservelarge supermarketcomfortable hotelshuttle servicela yolabreakfast buffetminutes from the airportfront desk staffenjoyed my stay
Got stuck at the airport. Called to book a last minute room. Probably should have booked online because I had difficulty booking with the reservation department. My name was botched. Has shuttle service to and from the airport. Large walk-in shower. Extremely loud air conditioning...More
Response from Puntacana Resor... a, Special Services Manager at Four Points by Sheraton Puntacana VillageResponded 1 week ago
Thank you for taking the time to write your review. We will be looking into your comments to take any necessary measures with last minute bookings through the reservation department and on the air conditioning unit. We hope to have the opportunity to...More
A very nice feel of being home in the United States in DR. We stayed for a night before moving on to our resort hotel. Super clean hotel. Beddings and towels were nice and soft. Breakfast was very good.More
Thank Narela B
Response from Puntacana Resor... a, Special Services Manager at Four Points by Sheraton Puntacana VillageResponded 3 weeks ago
Dear Narela B,
We are happy you enjoyed your stay at the Four Points by Sheraton at Puntacana Resort & Club and would like to thank you for your recommendation. We focus on accommodating our guests as best possible to make their experience with us...More
Didn’t even have fitted sheet on my bed. Pillowcases not large enough to completely cover pillows and some of the pillows are yellow stained and old. Sheets and pillow cases are dingey white.
Wish I hadn’t seen this until morningMore
Thank Michelle W
Response from Puntacana Resor... a, Special Services Manager at Four Points by Sheraton Puntacana VillageResponded August 1, 2018
Dear Michelle W,
Thank you for taking the time to write your comments on your recent stay at the Four Points by Sheraton at Puntacana Village. We find unfortunate that your accommodation was not what you had hoped. We would have been more than glad...More
I stayed here while participating in a medical mission trip. The hotel room was quite nice and the staff from top to bottom were FANTASTIC! I eat a 100% plant based diet, and believe it or not I had virtually NO PROBLEM finding food in...More
Thank David J
Response from Puntacana Resor... a, Special Services Manager at Four Points by Sheraton Puntacana VillageResponded July 31, 2018
Dear David J,
We would like to thank you for taking the time to write your kind comments. It is our pleasure to accommodate our guests at the Four Ponts by Sheraton at Puntacana Village. Our staff is committed to walk that extra mile to...More
Very friendly and helpful staff help this hotel greatly,
Rooms are comfy and the beds are great. All though my room wasn't the cleanest I have to say! In room aircon is great and the best I've experienced with a 'vent' function so you don't...More
Response from Four Points by ... P, Assistant Manager at Four Points by Sheraton Puntacana VillageResponded July 27, 2018
Thank you for taking the time to share your experience with us, this is the best way for us to detect improvement areas.
I will share the comments with the team, in order to improve day by day, so we can continue providing...More
Close to Everything. Four Points by Sheraton Puntacana Village is conveniently located in front of Punta Cana International Airport (PUJ). Situated in the heart of a busy commercial area, our hotel in Punta Cana, ...MoreDomincan Republic provides direct access to the broad range of shopping and dining options of Galerías Punta Cana. It’s an easy drive to the pristine Playa Blanca, to world-class golf courses, or to Santo Domingo along the nearby Coral Highway. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Hi, you can inform the hotel about your arrival time in advance. Once you come out of the customs, take a right turn and just before the exit gate there is house phone which connects directly to the hotel. Call them and the... More
Hi, you can inform the hotel about your arrival time in advance. Once you come out of the customs, take a right turn and just before the exit gate there is house phone which connects directly to the hotel. Call them and the scuttle will arrive in 10 - 15 mins time