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The Reserve at Paradisus Punta Cana

Travelers' Choice award winner
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Reserve at Paradisus Punta Cana
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5,007 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Punta Cana
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Showing 3,480: English reviews
Elk Grove, California
Reviewed September 4, 2016

We stayed at The Reserve in mid July of this year. I cannot recommend this property highly enough. As I am sure you have already read, there are three sections to the Paradisus property, and The Reserve is the middle level of service. It also happens to have the best rooms. Our room was a really nice one bedroom mini-suite,...

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Helpful?
Thank Art B
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Art B, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your vacations and for letting us know about your recent experience. We are glad to know that we were able to make your holiday a memorable moment and I am grateful for taking the time to recognize our...

Reviewed September 3, 2016 via mobile

The reserve at Paradisus Punta Cana was amazing! Everything was on point. We especially enjoyed the service and care we received on the beach. Ramon Ramirez, the concierge, was fantastic! He really made sure our stay was never lacking. This was our second visit at the Reserve and it was just as great as the first time. Would definitely go...

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Thank nancypel
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear nancypel, I would like to thank you for your loyalty in selecting our The Reserve at Paradisus Punta Cana Resort for your recent holidays. I feel proud and grateful for your compliments on the efforts and dedication demonstrated by Ramón Ramírez. Our associates are definitely the ones responsible of creating unforgettable moments to our valued guests. We will be...

New York City, New York
Reviewed September 3, 2016 via mobile

We were there for eight days and did not want to leave. Staff was always attentive, and we strongly recommend the Family Concierge option. Our 5-yr old twins loved the kids club and the staff there went out of their way to make them part of the family and keep them busy with educational activities (baking, arts and crafts, etc)....

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Thank Matias R
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Matias R, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your holiday experience here at our exclusive The Reserve at Paradisus Punta Cana. We are deeply honored by your comments towards the service of the hotel and the staff, specially Domingo and Adrián Alonso, to...

New York City, New York
Reviewed September 3, 2016

We had our destination wedding with 103 guests in Paradisus Punta Cana and is was simply put...PERFECT all around! You can't go wrong here. Definitely worth your money and best hospitality & client servicing hands down!

Review collected in partnership with Meliá Hotels International
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Thank PhilIsa818
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear PhilIsa818, Thank you for sharing your recent experience at our The Reserve at Paradisus Punta Cana Resort. I feel very happy to learn that you enjoyed your holidays in our facilities and I am much appreciated by your compliments. We look forward to provide you with another memorable experience in the future at this, your home in the Caribbean,...

Omaha, Nebraska
Reviewed September 2, 2016

Three women escaped to Punta Cana for a quick girls trip. Our room was booked through booking.com (who completely failed on this one) and was for a three bed arrangement that is not even available at the Reserve Paradisus. Although this was a difficult start to our trip, the personnel that we encountered at the hotel were outstanding. Yuri (Yurandy)...

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1Thank sueknutson
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear sueknutson, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays, as well as for letting us know about your experience. We are deeply honored by your comments towards the service provided by Yurandi and Elaine. Be sure they will receive your kind words, as I encourage...

South Bend, Indiana
Reviewed September 1, 2016 via mobile

Before I review the actual resort, I'll fill you in on some important background information. 1. I originally booked this as our honeymoon through Costco. And this was our first time in the Dominican Republic (Not as important as the next bit) 2. There are TWO Paradisus resorts in Punta Cana. 2 of them!!! One is "Paradisus Palma Real Golf...

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1Thank Nlockwood1993
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Nlockwood1993, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion. We feel proud and grateful for your compliments on the efforts and...

New York City, New York
Reviewed September 1, 2016

We had a wonderful stay at The Reserve at Paradisus Punta Cana at the end of June for one week. Estefania from the family concierge was incredibly helpful and so sweet and attentive to our family needs. She went out of her way to ensure we had an enjoyable experience. She made all our reservations, booked our daily cabana and...

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Thank EvieB75
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear EvieB75, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays, as well as for letting us know about your experience. We are deeply honored by your comments towards the service provided by our staff, specially Estefanía, to whom we assure you, will receive your kind words....

Rockville, Maryland
Reviewed August 31, 2016

We started our stay with a bit rocky..our family concierge was not the best. She kept making our reservations too late or at the same time of the shows. We were invited to a special dinner where we got a chance to meet the hotel director and the hotel manager, Adrian. We shared our concerns with Adrian and he immediately...

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2Thank Fernanda J
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Fernanda J, I would like to thank you for sharing your experience with us and also for recommending our hotel to future travelers. It is very gratifying for me to learn that as a team we were able to provide you with a great vacation experience. I want to express my appreciation for your compliments towards our staff, especially...

Mississauga, Canada
Reviewed August 31, 2016

The Reserve was everything I was hoping it would be!! The staff was amazing, very friendly and helpful. When we arrived we were greeted by Estheffani and she made our vacation so much better, starting with check in and continued throughout the seven days we were there. We were upgraded to the Royal Service (adults only) and that also was...

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Thank judyb8722016
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear judyb8722016, Thank you for choosing The Reserve at Paradisus Punta Cana Resort for your recent holidays and for having left a description of your vacation spent here. I am grateful for taking the time to recognize Estheffanni Campos. I will share your nice comments with her, as she became part of your memorable holiday experience. We look forward to...

Kenosha, Wisconsin
Reviewed August 30, 2016

The Reserve was a wonderful experience. The staff was very friendly and helpful. Jasson at the front counter helped me with my booking information and was very considerate. I do recommend if you booked online and not directly through the property's web site, to obtain confirmation from them also of your stay. The food and service was great. I will...

Review collected in partnership with Meliá Hotels International
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Thank davidmarkb
Paradisus P, General Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear davidmarkb, Thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent holidays. I am much honored for your compliments on the efforts and dedication demonstrated by Jasson. Be sure I will share your kind words with him as I encourage my team to keep up the good work. We will be...

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06/04/2017 06/05/2017
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Paradisus Punta Cana Resort
#23 of 111 in Punta Cana
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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Reserve at Paradisus Punta Cana

Address: Bavaro Beach, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $283 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Punta Cana 5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Expedia, Prodigios Interactivos SA, BookIt.com, Travelocity, Hotels.com, Hotwire, Orbitz, Booking.com, TripOnline SA and HotelQuickly so you can book your The Reserve at Paradisus Punta Cana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Top resorts Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#9 Family Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from The Reserve at Paradisus Punta Cana staff and other travelers.
417 questions
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Anderson, Indiana

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Questions? Get answers from The Reserve at Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room closest to the beach. The property is huge and if you want to go to the beach every day, the closer the better.”
volvo1965, yesterday | Read review
“The Reserve is the "family area" of the resort, while the added privacy is nice, keep in mind there will be more children.”
shanewO9035WS, 5 days ago | Read review
“Request exactly what you are looking for and the staff will do their best to see that you get it.”
K4350YRchrist, 6 days ago | Read review
“Ground floor if you have strollers!”
PondGreen, 6 days ago | Read review
“Go for the Reserve. You get more food options!”
G2836GVaprils, 6 days ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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