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The Reserve at Paradisus Punta Cana

5,567 reviews
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Traveler (3933)
Pool & Beach (858)
Room & Suite (651)
Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“family concierge”(609 reviews)
“gabi club”(277 reviews)
“ramon ramirez”(191 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Offers from The Reserve at Paradisus Punta Cana
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Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,567)Write a Review
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371 - 375 of 3,878 reviews
Reviewed July 17, 2017

This was our fourth family trip to Punta Cana. Previous visits have been to the Melia Caribe and to the Paradisus Palma Real. We have two boys who on this trip were 10 and 13 years old. We stayed at the Reserve in a 1...More

2  Thank Tyndall_Family
Response from Paradisus P, Director General at The Reserve at Paradisus Punta CanaResponded July 18, 2017

Dear Tyndall_Family, I would like to thank you for giving us a good rating on TripAdvisor based on your experience at our resort. This is the best reward we can get from our guests, we do appreciate it. It is as wonderful to read your...More

Reviewed July 17, 2017

The grounds are impeccably kept. Simply beautiful! The staff are attentive and willing to do their best to satisfy guests needs. My Niece and nephew renewed their vows for their 25th anniversary and the beach ceremony was excellent. My grand niece had the most amazing...More

2  Thank lesterbrown613
Response from Paradisus P, Director General at The Reserve at Paradisus Punta CanaResponded July 18, 2017

Dear lesterbrown613, Greeting from Paradisus Punta Cana! It is very rewarding to receive your kind words; it is a proof that we are definitely achieving our main goal which is our guest’s top satisfaction. We all feel very glad to know that we make your...More

Reviewed July 17, 2017

We are a family of 7 so we booked 3 rooms in the family concierge section and they did not disappoint. Our flight was delayed and upon arrival at the resort we found that Elaine who was our concierge, had gone ahead and booked dinner...More

Thank Jeff C
Response from Paradisus P, Director General at The Reserve at Paradisus Punta CanaResponded July 18, 2017

Dear Jeff C, Greeting from Paradisus Punta Cana! It is very rewarding to receive your kind words; it is a proof that we are definitely achieving our main goal which is our guest’s top satisfaction. We all feel very glad to know that we make...More

Reviewed July 17, 2017

Our Concierge, Sofia, made sure we had the best stay possible. We had a nice, spacious clean room with a little balcony and whirlpool tub. The outside pool was big, we also had our private beach area with umbrellas and cabanas already made for us....More

1  Thank katerinanyc04
Response from Paradisus P, Director General at The Reserve at Paradisus Punta CanaResponded July 18, 2017

Dear katerinanyc04, I would like to thank you for preferred Paradisus Punta Cana for your vacations. I feel so proud to know that you could enjoy our incredible services and accommodations and our beautiful ambiance for vacation. We have congratulated Sofia and we have transmitted...More

Reviewed July 17, 2017 via mobile

Loved this place, wonderful rooms, great service, beach is beautiful. We stayed in a family double master suite room. Reservation restaurants are so great, make sure to take advantage of them. Food from around the world. Scuba diving, paddle board yoga, family movies on beach,...More

Thank Debra R
Response from Paradisus P, Director General at The Reserve at Paradisus Punta CanaResponded July 18, 2017

Dear Debra R, I would like to thank you for giving us a good rating on TripAdvisor based on your experience at our resort. This is the best reward we can get from our guests, we do appreciate it. It is as wonderful to read...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Bar/Lounge
Restaurant
Room Service
Free Internet
Free Parking
Spa
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Restaurant
Spa
Fitness Center with Gym / Workout Room
Casino and Gambling
Hot Tub
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$299 - $766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#6 On the Beach Hotel in Punta Cana
#6 Luxury Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$299 - $766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#6 On the Beach Hotel in Punta Cana
#6 Luxury Hotel in Punta Cana
#6 Top resorts Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
#27 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (3933)
Pool & Beach (858)
Room & Suite (651)
Dining (331)
Family and Play Areas (76)
Amenities (32)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
aiellona
February 23, 2018|
Answer
Response from Douglas B |
Yes they had skim, whole, cream no problem there. Just came back yesterday!
0
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Minsea
February 16, 2018|
AnswerShow all 2 answers
Response from TravelAddict6464 | Reviewed this property |
Yes
1
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Room Tips
"The two room suite are far from the beach but no problem--alittle exercise is a good thing."
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"don't go !"
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"Families stay in reserve - if u can afford it do the family concierge. Stay on 1st or 2nd floor. There is no..."
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"Pool side especially swim up units"
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