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The Reserve at Paradisus By Melia Punta Cana

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Playa de Bavaro, Punta Cana 23001 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4978)
Pool & Beach (1021)
Videos (4)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Reserve at Paradisus By Meliá Punta Cana
Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 167 hotels in Punta Cana
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
The Reserve at Paradisus Punta Cana offers extra comfort, privacy, luxury and service. The perfect option for those travelling with the hope to live the perfect holiday. Enjoy being with the family , group time or couples, experience superb fine dining, discover the wonders of the Caribbean, maybe fall in love or simply disconnect from the daily routine. If you are travelling with the family, you will discover a new level of excellence for all ages. Not only is there a wide range of activities so that the kids enjoy every moment, but they will also be delighted and surprised by the personalised details and exclusive attention, and for adults we provide excluse adults ony areas. Discover the perfect holiday at The Reserve at Paradisus Punta Cana. A superior category of resort where gardens, gastronomy, activities, services, the Caribbean Sea and superb personalised service come together to make every stay unique.
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Room & Suite (713)713
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Casino and Gambling
Diving
Game room
Golf course
Tennis court
Water sport equipment rentals
Aerobics
Evening entertainment
Patio
Table tennis
Walking tours
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, German, Italian and 1 more
Hotel links
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6,618Reviews644Q+A100Room tips
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Popular mentions
Joyce M wrote a review Mar 2020
Dominican Republic6 contributions
Hotel's Favorite
Our Concierge Jandris Santana made our stay amazing!! Whenever we needed guidance big or small he was always there for us. He was so pleasant and helpful and would definitely be happy if on our next holiday in November we were to get him again.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from MeliaCM, Manager at The Reserve at Paradisus By Meliá Punta Cana
Responded Mar 16, 2020
Dear joycemN7579UC, Thank you very much for visiting us. We're glad to know that you enjoyed your stay and that you received the excellent service which all our guests deserve. It'll be a pleasure for us to share your comments with Jandris. We're looking forward to welcome you back soon. Warm regards, Guest Service Center Management
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Christina G wrote a review Mar 2020
1 contribution
Our Family Concierge Zenovia was outstanding with gifts for our 2 year old, fun surprises, and made my husband's birthday one to remember. Because the resort was so empty, there was no shortage of pool chairs or cabanas and reservations probably would have been easily obtained if we didn't have a FC. The pool waiter/concierge Wander was outstanding! Never had an empty hand, brought snacks for my daughter, smoothies, and was such a pleasure to chat with. The Reserve: Pros: The rooms are beautiful. The pool is large and all of the chairs, cabanas, lounges are so comfy. The kids club/pool and gym are right there. The alcohol is top shelf unlike the rest of the resort (they make you pay). It is quiet and relaxing. Cons: The only lunch spot is the Grill which was terrible. I loved the Grill at other locations. They need to improve here. BUT we enjoyed moving to the ocean for the afternoon so Gabi is oceanfront (buffet) and if Mole is open, it was nice and pretty good. Overall experience of Paradisus PC: The grounds are stunning! The beach is white sand, no seaweed, breathtaking! Not all of the restaurants were open because of the low occupancy. Food wasn't terrible but wasn't the greatest either. Breakfast was always good. It is such a beautiful resort, I wish there were more oceanfront activities and resturants beside the buffet that would have been open in the evening. If I returned, I would choose the Reserve side again as it gives you more of a luxury vacation.
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Date of stay: March 2020
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Response from MeliaCM, Manager at The Reserve at Paradisus By Meliá Punta Cana
Responded Mar 16, 2020
Dear travellingmama85, We would like to extend our gratitude to you for your wonderful and honest feedback. It is truly a pleasure to read your feedback and realize you enjoyed fully your vacation time at The Reserve Paradisus Punta Cana. Thanks for your acknowledgement of our services, facilities, grounds, pools, accommodations and the friendly, helpful and professional attitude of our team. Rest assured, we will gladly pass on your compliments and gratitude to Zenovia, Wander and the rest of our team. Hopefully, we will be welcoming you again at The Reserve in the near future. Warm Regards, Guest Service Center Management
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Flavia Q wrote a review Mar 2020
2 contributions
We had a great time in this hotel. The room was very clean and it was very comfortable. They have a really good service and very nice facilities. The beach is amazing! Breakfast is also very good! We will definitely like to come back!!!!
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Date of stay: March 2020Trip type: Traveled with friends
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Response from MeliaCM, Manager at The Reserve at Paradisus By Meliá Punta Cana
Responded Mar 16, 2020
Dear 418flaviaq, Thank you very much for sharing your experience with us. We love to know that you enjoyed the benefits, services and beach. It's great that you received the personalized and accustomed excellent Melia service. If you would like to pass a relaxing period again don't hesitate to visit us. Warm regards, Guest Service Center Management
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Steven T wrote a review Mar 2020
Punta Cana3 contributions9 helpful votes
I stayed at the Reserve at Paradisus Punta Cana from February 28th until March 5th in room #1437, Bldg.#43. The room had many maintenance and housekeeping issues. Some issues were fixed, others were not, such as both phones not working during my stay. I have used Melia Resorts for my last 5 vacations and my experiences have been good.This time, I was not satisfied at all. I will not return or recommend this hotel!
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Date of stay: February 2020
Rooms
Location
Service
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Response from CMMelia, Gerente at The Reserve at Paradisus By Meliá Punta Cana
Responded Mar 9, 2020
Dear Steven, Thank you very much for taking the time to tell us about your stay. We are sorry that your room did not meet your expectations. You can be sure that we will take care of the mentioned issues and try to remedy the problemm, to evoid similar experience in the future. Thank you for bringing this to our attention. We trully hope to get the chance to welcome you back, to show you our improvements and to exceed your expectations. Best regards, Guest Service Center Management
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Elizabeth H wrote a review Mar 2020
6 contributions
+1
The hotel and staff really blew our expectations away! Everyone is so friendly and helpful there are so many on resort activities. The room was absolutely beautiful with an outdoor hot tub and private garden and cabana. What really made it special was our personal concierge Angela, she booked us dinners at all the best restaurants and was available whenever we needed her! Even set ya up with some special honeymoon surprises, chocolate covered strawberries, hot tub full of bubbles and rose petals with chilled champagne and many more! We highly recommend this resort, especially Angela!
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from CMMelia, Gerente at The Reserve at Paradisus By Meliá Punta Cana
Responded Mar 9, 2020
Dear ElizabethhG2480DE, Thank you very much for choosing us as destination for your honey moon. It's a joy for allof us to realize that we were able to exceed your expectations, with our facilities, attention too detail and personalized service. We're sure that Angela will be happy to get your impression of her service. Thank you very much for your recommendation and we're looking forward to welcome you back soon. Kind regards, Guest Service Center Management
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PRICE RANGE
$253 - $629 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
190
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Frequently Asked Questions about The Reserve at Paradisus By Meliá Punta Cana
Which popular attractions are close to The Reserve at Paradisus By Meliá Punta Cana?
Nearby attractions include Bavaro Beach (0.5 miles), La Perla Dominicana (0.3 miles), and Drink Point (0.5 miles).
What are some of the property amenities at The Reserve at Paradisus By Meliá Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at The Reserve at Paradisus By Meliá Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Reserve at Paradisus By Meliá Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Reserve at Paradisus By Meliá Punta Cana?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Reserve at Paradisus By Meliá Punta Cana?
Conveniently located restaurants include Herman 311 Bar & Restaurant, Ceviche 301, and Gabi Beach.
Are there opportunities to exercise at The Reserve at Paradisus By Meliá Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Reserve at Paradisus By Meliá Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reserve at Paradisus By Meliá Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Reserve at Paradisus By Meliá Punta Cana?
The staff speaks multiple languages, including English, French, German, Italian, and Portuguese.
Does The Reserve at Paradisus By Meliá Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.