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The Reserve At Paradisus By Melia Punta Cana

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Playa De Bavaro, Punta Cana 23001 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Reserve At Paradisus By Meliá Punta Cana
Updated 09/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 160 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Reserve at Paradisus Punta Cana offers extra comfort, privacy, luxury and service. The perfect option for those travelling with the hope to live the perfect holiday. Enjoy being with the family , group time or couples, experience superb fine dining, discover the wonders of the Caribbean, maybe fall in love or simply disconnect from the daily routine. If you are travelling with the family, you will discover a new level of excellence for all ages. Not only is there a wide range of activities so that the kids enjoy every moment, but they will also be delighted and surprised by the personalised details and exclusive attention, and for adults we provide excluse adults ony areas. Discover the perfect holiday at The Reserve at Paradisus Punta Cana. A superior category of resort where gardens, gastronomy, activities, services, the Caribbean Sea and superb personalised service come together to make every stay unique.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycles available
Casino and Gambling
Diving
Game room
Golf course
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Patio
Table tennis
Walking tours
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Desk
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, German and 2 more
6621Reviews650Q+A100Room tips
Traveler rating
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Popular mentions
John C wrote a review Yesterday
3 contributions1 helpful vote
Don't normally write reviews but felt compelled to share what an amazing experience we had with the assistance from our concierge Pablo! He helped craft the best experience possible for our family! He helped solve a few issues that were personal to us with class, speed, and thoughtfulness. I would recommend The Reserve and Pablo to any couple or family if you can do it! Thank you again.
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Date of stay: July 2021Trip type: Traveled with family
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CLAUDIA R wrote a review Jun 2021
Regina, Canada3 contributions1 helpful vote
Hotel's Favorite
I cant wait to come back, the perfect place for a family vacation. book a family concierge they are fantastic. loved the spa and the children club. they have great sommelier . fantastic staff. only one thing do not use the picture service they are terrible and expensive.
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Date of stay: September 2020
1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Reserve At Paradisus By Meliá Punta Cana
Responded Jun 9, 2021
Dear Claudiar777, Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed your family vacations to the fullest, the attentive service received, and the visit to our YHI Spa. We are looking forward to welcoming you back soon to our resort. Kind regards, Guest Service Center Management
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Jose L wrote a review Jun 2021
3 contributions7 helpful votes
The building is great. The service overall is horrible. The food is just ok. I will not come back. Had enough of a fake 5 stars. Not even the coffee in your room is real. It take hours to get room service. They give you discounted vouchers for wine that only work if they use the smaller ones. The beach is non existent. Full of seaweeds. Go somewhere else. Ver unhappy for a fake and cheap service. There are many other options in Punta Cana and in the Caribbean in general. Asking for a cappuccino in the morning is a challenge. HORRIBLE AND EXPENSIVE. Just avoid it.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Avoid this place
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1 Helpful vote
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Response from Alexa Carolina Fuchs, Propietario at The Reserve At Paradisus By Meliá Punta Cana
Responded 4 weeks ago
Dear Joselutis, First of all, we would like to thank you for choosing us as your destination for your vacations in Punta Cana. Surpassing our guests´ expectations is the basis in the design and selection of the different hotel services offered; your satisfaction motivates us to provide you the authentic Paradisus Experience. For this reason, to realize that certain areas have negatively affected your current impression has saddened us, and for which we would like to apologize. Our human team is the most important asset we have; our staff is usually praised for the care and dedication they put into providing all our visitors with a quality service. For this reason, we are concerned about knowing the impression that our staff has taken, rest assured that the relevant departments have been duly informed since this is not the image we would like to project. We assure you that we will continue to train our team, to assist our guests most cordially and professionally possible. Regarding the presence of algae, unfortunately, this natural phenomenon affects all the beaches of the Caribbean and we have put in place a daily cleaning system to minimize its impact. However, we will follow up on your remarks about the beach, and strengthen our daily cleaning procedures, to keep the beach in the best conditions possible for our guests. We kindly inform you that your remarks have been shared with the relevant departments to develop action plans that will help enhance the overall experience of our property. Hopefully, you will notice the changes on a prospective future visit. On behalf of our team, we thank you once again and hope to welcome you very soon. Kind regards, Guest Service Center Management
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Beth Posey 64 wrote a review Nov 2020
32 contributions3 helpful votes
This place is top notch! The food, staff, bar tenders, facilities are amazing ! Our concierge, Mr. Reynosa kept us abreast of all our reservations at restaurants, and made sure we were comfortable. We will return every chance we have :)
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Alexa Carolina Fuchs, Dueño at The Reserve At Paradisus By Meliá Punta Cana
Responded Nov 28, 2020
Dear Bethposey, Thank you very much for sharing with us your last experience at The Reserve. We're glad to notice that you enjoyed to the fullest stay and received the accustomed service which characterizes our resort, especially from Reynosa, with whom we'll share your words. It would be a pleasure for us to welcome you back soon. Kind regards, Guest Service Center Management
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Joyce M wrote a review Mar 2020
Dominican Republic6 contributions
Our Concierge Jandris Santana made our stay amazing!! Whenever we needed guidance big or small he was always there for us. He was so pleasant and helpful and would definitely be happy if on our next holiday in November we were to get him again.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from MeliaCM, Manager at The Reserve At Paradisus By Meliá Punta Cana
Responded Mar 16, 2020
Dear joycemN7579UC, Thank you very much for visiting us. We're glad to know that you enjoyed your stay and that you received the excellent service which all our guests deserve. It'll be a pleasure for us to share your comments with Jandris. We're looking forward to welcome you back soon. Warm regards, Guest Service Center Management
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PRICE RANGE
$253 - $629 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
190
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Frequently Asked Questions about The Reserve At Paradisus By Meliá Punta Cana
Which popular attractions are close to The Reserve At Paradisus By Meliá Punta Cana?
Nearby attractions include Bavaro Beach (0.5 miles), La Perla Dominicana (0.3 miles), and Drink Point (0.5 miles).
What are some of the property amenities at The Reserve At Paradisus By Meliá Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at The Reserve At Paradisus By Meliá Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Reserve At Paradisus By Meliá Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Reserve At Paradisus By Meliá Punta Cana?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Reserve At Paradisus By Meliá Punta Cana?
Conveniently located restaurants include Herman 311 Bar & Restaurant, Gabi Beach, and Aqua.
Are there opportunities to exercise at The Reserve At Paradisus By Meliá Punta Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Reserve At Paradisus By Meliá Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reserve At Paradisus By Meliá Punta Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Reserve At Paradisus By Meliá Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Does The Reserve At Paradisus By Meliá Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.