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Grand Palladium Punta Cana Resort & Spa

Priceline$484*
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GreenLeadersPlatinum level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Grand Palladium Punta Cana Resort & Spa
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7,439 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,616: English reviews
Midlothian, Virginia, United States
Reviewed August 9, 2014

The resort is beautiful - nice beach, clean pools, and well-manicured landscape. The food was very good and the nightly entertained was enjoyed. However, waiter service at the restaurants was slow (realized half-way through the trip that guests were tipping the staff for better service). Sometimes there was no help in finding a free table. Extremely long waits for the...

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Helpful?
3Thank Greg1714
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Thank you for having chosen The Grand Palladium Punta Cana Resort & Spa and also thank you for having written your comments after having stayed with us. The opinion of our customers is of the greatest assistance to us. We took very seriously your particular observations since we understand that there is always room for improvement and our...

Tarrytown
Reviewed August 8, 2014

Roberto from costumer services was very good. The food was delicious and the restaurants were beautiful and clean. This was the most beautiful vacation I have ever been on and I am glad I came here, I will be back again!

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1Thank Violet12150
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review
Google Translation

Estimado/a Huésped, Gracias por dejarnos saber que hemos sido el lugar “perfecto” después de haber estado con nosotros en Grand...

Toronto
Reviewed August 8, 2014

This was where we stayed during our first trip to the Dominican. It is a great 4 / 4.5 star property. We had a great time and I can't remember any complaints we had. We have travelled a lot since then so we are now much pickier than we used to be, but overall the rooms were comfy, food was...

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Helpful?
Thank BonitaToronto
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and by suggesting future travelers to experience our destination and our excellent services. Besides our guests, our personnel is one of our most important assets that...

Michigan
Reviewed August 7, 2014

I just returned from my vacation in Punta Cana. After booking the vacation, I read the reviews of the Grand Palladium and was a bit concerned. However, I have to say I had a GREAT time. I didn't experience ANY of the negativity that some of the other reviewers have reported. I've traveled quite extensively worldwide and I think it's...

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4Thank SweetTeacher
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guests, Words are missing to express our gratitude for having chosen Grand Palladium Punta Cana Resort & Spa as your second home in Punta Cana as well as for sharing your impressions through Tripadvisor with thousands of travelers to our destination. It is an honor to hear that once more we were able to provide an amazing vacation. Your...

Reviewed August 6, 2014

Beautiful weather and location, very well maintained, spotless from morning till night, food was good, but the system for the al a cartes is ridiculous. First off there's people straight out of the pool waiting to put ther name down to get in before they are ready, leaving the people who get ready early to get there as it opens...

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Helpful?
3Thank anthd89
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and by suggesting future travelers to experience our destination and our excellent services. Besides our guests, our personnel is one of our most important assets that...

Reviewed August 5, 2014

On arrival at reception we recieved purple wrist bands . The treatment clients get depend on the colour of their wrist bands, purple at the bottom, gold, silver at the top. Our travel agency was unaware of the tier system. We couldn't book restaurants and were left queuing for hours even though the restaurants were not full, shuttle buses in...

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Helpful?
2Thank Barry M
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. We carefully reviewed all your observations and we would like to express our most sincere apologies for any inconveniences you may have experienced during your visit. We truly regret and apologize for the impression you may have received due to...

Lake Worth, Florida
Reviewed August 5, 2014

The property is beautiful, but that's where it ends. You cannot get into any of the resturaunts unless you come when the resturaunt opens and stand in line to get a later reservation. The food at the buffet was the same thing over and over, for 7 days, we were turned away from 4 resturaunts. The staff stole all our...

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Helpful?
9Thank Andrea M
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Foremost I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attached great importance to your comments and they were taken with our maximum interest. I regret sincerely to learn about your experience and I truly regret and apologize for...

Buffalo ny
Reviewed August 4, 2014

I really enjoyed the accommodations , the cleanliness and friendliness of staff. They always had a variety of food as well. The alacarte restaurants were delicious too just make sure you make reservations. The steakhouse was awesome!!!

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Thank Jbrydalski27
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks for your preference in selecting Grand Palladium Punta Cana Resort & Spa for your recent vacation. I also like to extend our gratitude for sharing your experience on this trip and by suggesting future travelers to experience our destination and our excellent services. Besides our guests, our personnel is one of our most important assets that...

Dublin, Dublin, Ireland
Reviewed August 4, 2014

Arrived at the hotel check was fast due to filling in guest forms on the airport transfer. We were told we had been upgraded but room given was exactly what we paid for. Rooms are a little tired but were clean and functional. We did have issues with the a/c not working took 3 days to fix thankfully we had...

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Helpful?
2Thank Andrea D
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all I would like to extend you our gratitude for having selected Grand Palladium Punta Cana Resort & Spa as the place to spend your recent holidays. And also thank you for your sincere feedback about our services and facilities. I took a good note of your remarks related to our staff and I would like...

Hull
Reviewed August 4, 2014

I will start by saying we had a fantastic holiday, probably in spite of Thomson and the management of the resort. There was nothing major wrong, just too many little things. This was booked as a 5-star but if this was in England it would struggle to get 3. We travelled as a three generation family and am sorry to...

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Helpful?
3Thank James W
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Thank you for having chosen The Grand Palladium Punta Cana Resort & Spa and also thank you for having written your comments after having stayed with us. The opinion of our customers is of the greatest assistance to us. We took very seriously your particular observations since we understand that there is always room for improvement and our...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $187 - $1,044 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Top resorts Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#41 Spa Hotel in Punta Cana
#41 On the Beach Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travelers.
712 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our Room faced the Palace Pool so it was quite loud from the morning into the evening”
Riz-Dog, 2 days ago | Read review
“upgrade Junior Suites are not maintained”
jmount55, 6 days ago | Read review
“Stay in the Bavaro”
sallym634, 1 week ago | Read review
“I didn't notice any elevators so if you aren't able to walk up stairs well, I suggest a ground floor room.”
carolleeg856, 1 week ago | Read review
“With a beach view”
caribtrent, 2 weeks ago | Read review
5 of 5
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Priceline
$484* /night
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Prices are for 1 room, 2 adults
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