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Grand Palladium Punta Cana Resort & Spa

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Avda. Francia S/N Playas De Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
24 people are viewing this hotel
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Traveler (9097)
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Panoramas (14)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Punta Cana Resort & Spa
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 153 hotels in Punta Cana
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & TRS Turquesa Hotel. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the TRS Turquesa Hotel).
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Room & Suite (1,208)1,208
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Swimup bar
Poolside bar
Casino and Gambling
Mini golf
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
Spanish
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
12,054Reviews1,556Q+A100Room tips
Traveler rating
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Popular mentions
Kuckslide79 wrote a review Jan 18
Muskego, Wisconsin5 contributions11 helpful votes
Only one restaurant open with a varied menu, no evening buffet, activities cancelled but no change in price. Very disappointing. It would have been nice to be informed how much was closed. We are club members and with limited food choices, some nights I couldn't find food I liked!
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Gelson Zorrilla, Otros at Grand Palladium Punta Cana Resort & Spa
Responded 2 days ago
Dear Member, Infinite thanks for choosing our Grand Palladium Punta Cana Resort & Spa to spend your well-deserved vacation. Based on your feedback, we are saddened that we did not live up to your expectations on this occasion, we deeply regret to realize that our culinary offer has not been to your liking despite having several à la carte food options available during your stay. Regarding our entertainment offer, unfortunately, in compliance with local government regulations, our program of activities has been limited, we are working actively and hard to improve this aspect within the context in which we find ourselves. Please receive our sincere apologies and we look forward to continuing to be a vacation option for you in the future. Kindest regards! Gelson Zorrilla Hospitality Manager
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Wiederkehr52 wrote a review Jan 12
Belorado18 contributions5 helpful votes
Covid19 is a tremendous setback for many hotels and the Grand Palladium is not an exception...occupation rate about 20-25%. Although quality control is nowhere near what it should be vs. The situation before Covid19, after days of hick-ups we had to realize that the Public Relations staff, workers, service personnel at the restaurant...all were very friendly, helpful and focused on your needs and rectify deficiencies. A big recommendation is directed to the top management to listen intensively to their staff and the customers at this point in time in order not to loose the excellent image the hotel enjoyed so far. Please get back to the basics and do not invent funny ways of operating the quality and services at the restaurants...you may loose customers more quickly than you think and a lot of them onlymake the fist in their pockets and don't return...
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Gelson Zorrilla, Otros at Grand Palladium Punta Cana Resort & Spa
Responded 1 week ago
Dear Wiederkehr52, First of all, I want to thank you for sharing your impressions of our Grand Palladium Punta Cana Resort & Spa with thousands of travelers through TripAdvisor. We are very happy to hear that your overall stay with us has been very positive and we will continue to work hard to make each stay of our visitors a moment to remember. We gratefully welcome your recommendation, in fact, it is thanks to the opinions of both our guests and collaborators that we can detect problems and implement improvements. We remain at your service and sincerely hope to have you back. All the best from Punta Cana! Gelson Zorrilla Hospitality Manager
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Dan K wrote a review Jan 9
Santo Domingo Province, Dominican Republic1 contribution1 helpful vote
I would highly recommend Grand Palladium to anyone from family to honeymooners. The rooms are beautiful and the service is excellent! Food and drinks are also great. From when we arrived to when we left the service was outstanding!
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Gelson Zorrilla, Otros at Grand Palladium Punta Cana Resort & Spa
Responded 1 week ago
Dear DankG9101LE, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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Gyuszi wrote a review Jan 2
Sfantu Gheorghe, Romania2 contributions
We just left this resort, 4.-th time here, as we expect, safe , good food, drinks, clean places, Bravooo Grand Palladium!!! One regard, we miss from Dollin Sport Center, Pedro Butten, in the last years, he make our days more funny, I hope next time we will see you amigo 😀 We will come back for sure at Palladium !! Keep it like this !!
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Date of stay: January 2021
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Response from Gelson Zorrilla, Otros at Grand Palladium Punta Cana Resort & Spa
Responded 2 weeks ago
Dear Cseregy, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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PAfire wrote a review Dec 2020
Indiana2 contributions
If you are a sport fisher, don’t stay here. They refuse to cook your catch. But they do ask to take your fish home with the employees. And the food staff will tell you they will cook it but then the manager tells you differently. And then they tell you it’s not like “where you come from.”
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Date of stay: December 2020Trip type: Traveled with family
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Response from Gelson Zorrilla, Otros at Grand Palladium Punta Cana Resort & Spa
Responded 3 weeks ago
Dear PAfire, Thank you very much for staying with us, you have been and always will be welcome at our Grand Palladium Punta Cana Resort & Spa. Unfortunately, for security reasons, the hotel cannot cook food that is not purchased directly from certified suppliers, it is our duty to safeguard the integrity of our visitors, so we are very sorry that we did not live up to your expectations just because of it. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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PRICE RANGE
$160 - $391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium punta cana hotel punta cana, grand palladium punta cana resort and spa, grand palladium punta cana resort spa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
535
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Frequently Asked Questions about Grand Palladium Punta Cana Resort & Spa
Which popular attractions are close to Grand Palladium Punta Cana Resort & Spa?
Nearby attractions include Dominicana Rai (0.2 miles), Olasouvenirs (0.2 miles), and Cusie Boutique (0.3 miles).
What are some of the property amenities at Grand Palladium Punta Cana Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Punta Cana Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Punta Cana Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Punta Cana Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Punta Cana Resort & Spa?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at Grand Palladium Punta Cana Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Palladium Punta Cana Resort & Spa have an airport shuttle?
Yes, Grand Palladium Punta Cana Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Punta Cana Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Punta Cana Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Grand Palladium Punta Cana Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.