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Grand Palladium Punta Cana Resort & Spa

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Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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4,962 Reviews from our TripAdvisor Community

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Mississauga, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This is actually a combination of three resorts so my only complaint is really the size of the complex. If you don't like huge sprawling resorts where it takes 20 minutes to get everywhere then this is not the place for you. Otherwise it's very good value. Food is very good for an all inclusive. Booze is very good for... More 

Helpful?
Thank Colin M
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Colin M, Thank you very much for posting your comment on Tripadvisor. I will take note about your observations and I will analyce this with our Food & Beverage manager. Every day, we are working in improve our service and the opinion of our guest it is hepfull. Don't hesitate to contact with us if you decide to visit... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My girlfriend and I travelled to punta Cana from Canada in late January, early February for 1week. We stayed here at grand palladium Punta Cana. The people are great here. Friendly staff, good food. There are a lot of vendors throughout the resort trying to sell you things, and sometimes they're too aggressive. But they're still very friendly and fun... More 

Helpful?
1 Thank Jerry S
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Jerry S, Thank you for taking time to share with us your good comments. If we can help you with anything in the future, don`t hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More 

Regina, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

first thing is the beach is great and the pool is good. that is the positive. the washrooms need a lot of work in the rooms, its like steping into a closet. the remote control for the tv is awful. I have been to a lot of resorts in my days but you would think that they would change the... More 

Helpful?
Thank riderblood
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in Grand Palladium Punta Cana Resort & Spa as the preferred option in Punta Cana as well as, by having taken some of your valuable time to share your concerns. We carefully reviewed all your observations and we would like to express our most sincere apologies... More 

Westerville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed here for our one year anniversary last year. We got a great last minute deal from Vacation Express so we decided to go for it. It was a mixed bag. It was on a good beach and had a lot of options as far as eating on the 3 resort campus, but make sure you... More 

Helpful?
1 Thank Matthew M
Langley City, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here in January with friends of ours. We had a great week! We had one overcast day, but otherwise the weather was perfect. We really enjoyed the ocean – great waves and we did some fun body surfing. The pools were really nice, although just a tad colder than I preferred (if that can even... More 

Helpful?
4 Thank Shannon W
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Over all a great trip. Accommodation clean, food good and staff friendly. However, I had a "relaxation" massage at the spa and was in severe pain upon leaving. Upon returning home and visiting a doctor I was told that I had a torn muscle in my lower back. I would be very cautious when booking services at the spa and... More 

Helpful?
2 Thank Jennmart45
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Jennmart45, Thank you for taking time to share with us your comments. I will take note and I will send this information to our Spa Manager. Please, if I can help you with anything in the future, don't hesitate to contact with me. With best regards, Banesa Mª Burque Resident Manager More 

Sudbury, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with our two daughters in Jan 2013 (sorry for the late review but just realizing the benefit of this TripAdvisor site and wanted to ensure I did my part. We thoroughly enjoyed this vacation from the rooms, the beach, the buffet, the snack bar (excellent) to the unlimited a la cartes. If was our first time in... More 

Helpful?
Thank Garth M
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Thank you Garth M for taking time to share with us your comments. The opinion of our guest is very important for us. Don`t hesitate to contact with us if we can help you in the future. With best regards, Banesa Mª Burque Resident Manager More 

Hamilton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here from December 6th to 13th (2015) The resort and grounds were very well kept and clean. Food in the buffet was excellent, as was the a la carte restaurants. The only down sides: the resort is massive. There is really 4 resorts on one large compound. I love the Dominican however I wouldn't go back to this... More 

Helpful?
1 Thank Lindsay W
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, I would like to thank you for choosing us as the place to spend your recent holidays as well as by letting us know about your inquietudes. We attach a great importance to your comments and they were taken with our maximum interest. We are delighted to confirm that all your expectations were met and... More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I visited this hotel with another couple mid-January. Overall we were very happy with the hotel and would recommend it for couples, families or friends travelling together! PROS: -The beach is gorgeous and kept very clean. -There were always enough lounge chairs available at the pools and beach and plenty of shade. -The rooms and hotel grounds... More 

Helpful?
3 Thank TaniaStuetz
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, I thank by having chosen the Grand Palladium Punta Cana Resort & Spa, as your preferred destination in the Caribbean as well as, by the time you’ve taken to let us know about your concerns. We attached a great importance to your comments and they are always taken with our maximum interest. Regarding restaurants, I... More 

Frederick, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Grand Palladium from 1/12/16 thru 1/24/16, resort is clean, food was ok, negative is if you like the beach this resort is lacking that I feel. I was miss lead by internet that this resort (punta cana) had beach front rooms. It is a very large resort with actually 3 of the palladiums grouped together. Bring walking... More 

Helpful?
Thank dawny1107
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Thank you dawny1107 for taking time to share with us your comments. If we can help you with anything in the future, don't hesitate to contact with us. Best regards, Banesa Mª Burque Resident Manager More 

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