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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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5,211 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Palace Resort Spa & Casino
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Showing 1,905: English reviews
Lindale, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 20, 2011

We just returned from our honeymoon (7/11-7/16) and the stay was unbelieveable. From the moment we arrived, the staff was there to help. Check in was a breeze and the front staff was great! The place is huge, but it is connected to the G.P. Bavaro and the G.P. Punta Cana. Some people might not like it being that big,... More 

Helpful?
2 Thank chodges_40
Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 19, 2011

This has to be the worst resort in the world. If you have a problem, ''it's not their problem". On the first day of arrival my son sat our table whilst we got food, being a teenager he decided to get up and get his food, not a problem you may ask. Well this resort has a system where you... More 

Helpful?
4 Thank cameron-ac
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

One of our important objectives is to offer safety to all our guests, staff and tour operator members. I think that this is not the place to whrite more details about this.......... This review is the revenge results about the actions taked by the hotel in order to not alow non torelable actions and agressive behavior. More 

Cincinnati, Ohio
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 28, 2011

No top shelf liquor, no reservations at restaurants is enough for me never to return. I booked thrrough Apple and was told this is a 5 GOLDEN apple resort. NO WAY!! The rooms are outdated, the food is terrible and the service is even worse. I have been to this island seven times each at a different resort and this... More 

Helpful?
6 Thank Eleni061
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

Thank you very much for sharing your experiences in the hotel with us. The Grand Palladium Palace hotel offers international drinks in all bars, and at the Hemingway Bar there is a wider selection of Premium drinks available. You can enjoy the themed restaurants without quotas or restrictions every day, simply you can not make reservations. However, if there is... More 

Crown Point, Indiana
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 27, 2011

We just returned from our trip 2 days ago. We stayed in a loft suite which was clean, but not nearly as spacious as the pictures online appear to be. There was maid service daily and sometimes twice per day. The beach was beautiful with plenty of lounge chairs available and lots of shade available. The pool was nice and... More 

Helpful?
3 Thank laserra1013
Preston, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 27, 2011

Just a few things I thought I would review on this hotel, overall it was brilliant and I would definitely recommend it to anyone thinking of going. Just as we were leaving they were starting some renovations on the lobby roof - So just be aware of that. Not sure how long it will take, but most of the lobby... More 

Helpful?
3 Thank char93_x
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

We want to thank you for this accurate and detailed review. We are very happy to know that guests enjoyed their experiences with us. Likewise we take note seriously of your comments to improve our services. Thank you More 

Plano, Texas
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 26, 2011

There were so many issues with this place that I don't know where to begin. The food is absolutely horrible. The buffet, even breakfast, was hard to stomach. The specialty restaurants were all awful. None of them had working AC's, which further add to the misery. The service in the restaurants is slow, and almost no one claims to speak... More 

Helpful?
3 Thank Gammill
Brussels
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 26, 2011

We (couple and teen kids) stayed 10 days and had a really great holiday! The facilities, the rooms, the food (both bufet and a la carte) were all excellent. The all-in system is really great, no money, all freedom. The beach is also great, the sand, the sea, a nice maritime breeze... The staff are very friendly and efficient, the... More 

Helpful?
1 Thank pentadragao
Solihull
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 23, 2011

Had a fab holiday here for 2 weeks in march/april 2010. Weather was good as was the room. Got upgraded to a room with a jaccuzi on arrival. Beach is excellent, beautiful white sands and plenty of sun beds in the morning. The pools varied in type of occupant, there were loud beer swilling pools or relaxing calm pools and... More 

Helpful?
5 Thank jen37Solihull
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

We appreciate very much your comments, which help us to improve our service every day. The best satisfaction for us is to have filled our guests´ expectations. For your next vacation, please contact us at the following address acliente.palace@fiestahotelgroup.com Thank you More 

Houston, TX - USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 20, 2011

Our family stayed at the Grand Palladium Palace June 7-June 16 and had a wonderful experience. I will try to bring a new perspective from a family traveling with children (ages 8 & 12). First of all, the resort itself is beautiful and the grounds are maintained very well. The gardens are gorgeous and my children loved taking pictures of... More 

Helpful?
12 Thank summershine
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

We want to thank for this accurate and detailed review. We are very happy to know that guests enjoyed their experiences with us. Your comments will be taken into account to improve our services. Thank you More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2011

My partner and I stayed at this resort the week of June 12-19, we had the loft suite which I totally recommend... It makes it a home away from home. I really don't understand the negative reviews about this hotel - these people must be extremely picky. Check in We had an early morning flight so we arrived at the... More 

Helpful?
5 Thank LisaMarie7991
ltajes, Gerente at Grand Palladium Palace Resort Spa & Casino, responded to this review

We appreciate enormously your comments, which help us to improve our service every day. The best satisfaction for us is to have filled our guests´ expectations. If you would like to vacation again in Grand Palladium, please contact us at the following address acliente.palace@fiestahotelgroup.com Thank you More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $196 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#15 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#22 On the Beach Hotel in Punta Cana
#24 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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