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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
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5,508 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Palace Resort Spa & Casino
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Showing 1,997: English reviews
Ontario
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 5, 2013

We booked a week stay in one of their loft suites, when we got there they were over booked so they offered to upgrade us to the Adult only section with room service, butler service and closer to the beach .. and it was fantastic! Staff was quick and friendly, beach was beautiful although had a few too many vendors... More 

Helpful?
2 Thank Strosser
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Strosser, We want to thank you for dedicating your time to share your experiences concerning your stay at Grand Palladium Palace Resort, Spa y Casino. Comments like yours are the best motivation for us; Thank you for choosing our Resort for you and your relatives and for trusting that we will give you your well deserved vacations. We will... More 

De Pere, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 5, 2013

My boyfriend and I stayed at the Grand Palladium Palace for 5 nights. We had the loft suite, for some reason we just could not get it to cool down upstairs where the bed was (maybe it's becuase of the whole heat rises thing) but I ended up sleeping on the couch downstairs one night becuase it was so hot... More 

Helpful?
2 Thank Jessica B
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Jessica B, With all or affection we want to thank you for your commentaries, we are glad to know that you had a great time with us. Thank you for choosing Grand Palladium Palace Resort, Spa y Casino as your special gateway, and also thank you for the details you highlight, we will take tehm into consideration to improved... More 

Miami
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2013

We stayed in the Grand Palladium for a week and absolutely loved it. The staff was very helpful and nice, and they helped me with everything. My wife and I payed for a massage at the spa inside the hotel and it was amazing, they were very professional. The food was also good, we ate at the buffet and at... More 

Helpful?
4 Thank Kenny J
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Kenny J, We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return. Thank you very much. More 

Toronto, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 18, 2013

Was here for a wedding and had a great time. Food and staff were excellent. Bavaro Beach is gorgeous. Suites are very nice. Will definitely return to this resort one day.

Helpful?
1 Thank Amber A
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear. Mrs ./ Mr. Amber A. In the Name of Our staff: The Grand Palladium Royal Suites Turquesa and who subscribe let me extend you, warm greetings; and add that we are tremendously grateful, for taking your valuable time to comment your experience with us. Also, we would like to invite Once Again, to Our Complex, to keep with these... More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 14, 2013

My boyfriend and I just spent 8 nights at the Grand Palladium Palace in Punta Cana. Even though this resort if part of a massive complex, the staff and service makes you feel connected on a personal level. We felt very privileged to have Delvin as our bellboy. From the moment we arrived, Delvin made us feel like we were... More 

Helpful?
3 Thank Anna T
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Anna T, We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return Thank you very much. More 

Orangeville, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 11, 2013

The Palace was very beautiful. The front desk staff, including Jose, were always there and willing to help with any request. We did have trouble initially with our room, but we were given another room in a different villa that actually was closer to the water and was on the 2nd floor so we were very happy with this. Food... More 

Helpful?
1 Thank Patti M
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Patti M, We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return. Thank you very much. More 

Waterloo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 5, 2013

My husband and I stayed at Palladium palace April 21 to 27. We had great weather, great food, and great service. The room was clean. We were in a villa 67. Beach was nice and clean. I would go back. Next time I will upgrade my room. The staff was very nice and helpful.

Helpful?
1 Thank Jbmv_22_59
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Jbmv_22_59, We are really thankful for you’re the precious time you dedicate to share your good experiences in the hotel with us. It is a satisfaction to know that you enjoyed your stay at our resort and that we have totally satisfied your needs. We look forward for your return. Thank you very much. More 

toronto, canada
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed May 5, 2013

3rd trip to Punta Cana (first time at this hotel). Stayed Apr6 for 8 days part of the Travel Club so we had some perks that not all guests get (private transfer, reservations for dinner, food/drink service on the beach etc). Stayed in a loft suite which was beautiful - faced the ocean. Always cleaned & stocked. We brought a... More 

Helpful?
4 Thank hammy1
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Hammy1, We want to thank you for dedicating your time to share your experiences concerning your stay. We greatly appreciate that we have totally satisfied your well deserved vacations. Thanks for highlighting these details; we work to improve every day. Best Regards. More 

Bowmanville
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 5, 2013

This is the second time I have stayed at this resort. It is a large resort. The staff are great and the food was very good. The best change that they made was that no reservations are required for the specialty restaurants. The management do not go out of their way to accomodate guests. We were there to attend a... More 

Helpful?
2 Thank elgordobowmanville
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Elgordobowmanville, Received a warm greeting from the staff of Grand Palladium Palace Resort, Spa y Casino, we want to thank you for dedicating your time to share your experiences concerning your stay. Also, Congratulations for your weeding. We want to apologize for the misunderstandings that you experience, we will the take care of then. All comments are very important... More 

Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 3, 2013

English was a struggle for all the employees, and we never got a welcome kit in English, only French and Spanish was available. Its a huge complex, and we were lost a lot, and missed out on events due to this. We bought an excursion from the hotel, and were told the wrong time and place to meet, not ONCE... More 

Helpful?
2 Thank patriots2011
ltajes, Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Patriots2011 Received a warm greeting from the staff of Grand Palladium Palace Resort, Spa y Casino, we want to thank you for dedicating your time to share your experiences concerning your stay. We apologize for our services and that we do not full fill you expectations as well. All comments are very important for us, which is a valuable... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $214 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#17 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travelers.
535 questions
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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great view, motion detection to turn off lights and television, quiet spot”
 of 5 bubbles sheilamaria68, yesterday | Read review
“Choose the loft room, spacious and accommodating.”
 of 5 bubbles elmoonj, yesterday | Read review
“We had a room with a loft area ! We didn't use it at all except the bathroom ! Don't pay extra for the renoed loft room !”
 of 5 bubbles 330canderson, 3 days ago | Read review
“Ask for a room facing the sun in to get use of your balcony”
 of 5 bubbles hinshie1, 4 days ago | Read review
“There are rooms that face the beach with an outdoor jacuzzi”
 of 5 bubbles cosmochick1973, 4 days ago | Read review
5 of 5
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