Grand Palladium Palace Resort Spa & Casino
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Avenida Francia S/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Palace Resort Spa & Casino
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#29 of 153 hotels in Punta Cana
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino.
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Room & Suite (990)990
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Snorkeling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
French, Russian, Spanish
Location
Full view
81Good for walkers
Grade: 81 out of 100
23Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
Avenida Francia S/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee rental cars from $19/day
9,680Reviews1,244Q+A100Room tips
Reviews
Traveler rating
- 6,805
- 1,596
- 639
- 366
- 276
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Popular mentions
The resort was wonderful with great service. Whatever was needed, it was provided by staff. Excellent service overall. The rooms were well maintained, staff members every where to take care of you whenever needed
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from Gelson Zorrilla, Guest Services / Front Office at Grand Palladium Palace Resort Spa & Casino
Responded yesterday
Dear LeorS9670VQ, Thank you very much for sharing a great review of our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise! Gelson Zorrilla Hospitality Manager
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The hotel is excellent, the service is awesome, the staff are amazing, great experience at customer service with a lovely lady named Dolores, the room was perfect, and lovely pools. will definitely return!
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from María Rizzi, Otros at Grand Palladium Palace Resort Spa & Casino
Responded 2 days ago
Dear Rosai1426, Firstly, thank you for spending your vacation at Grand Palladium Palace Resort & Spa. We really appreciated your words about your experience with us , since our guests 'satisfaction and safety is our priority ! We will share your comments with all our team and of course with Dolores in order to keep on offering an excelent Customer service , in the hope to host you again in a next future, to let you repeat this great experience again ! Kind Regards, Maria Rizzi Customer Care Palladium
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I’ve enjoyed an amazing week in this hotel, the accommodation was perfect. I have really enjoyed every detail of the hotel and the service offered. The bedroom views were outstanding, the really followed the coronavirus restrictions always making me feel really safe. The staff was really great and friendly and I’ll definitely come back as soon as I can. 100% recommendable.
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino
Responded 5 days ago
Dear Juan, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. We strongly appreciate that you have noticed and praised our commitment to the biosecurity measures implemented by the hotel, today more than ever it is very important to comply with the Covid-19 protocols required by the local authorities in favor of both our dear guests and our collaborators, it is the only way to safely contribute to business continuity. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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We enjoyed our time at Grand Palladium! It was an awesome resort. Very pleased with their service and their employees. It’s in a beautiful location right on the beach. The food was good and everyone was very friendly.
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino
Responded 1 week ago
Dear Junord, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager
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Need better food choices, food was not the best for a 4-5 star resort & for the price we pay, need to improve better cleaning services. Room service was not the best, food was cold. Maintenance was not up tp date with room repairs, came last minute to fix T.V. a day before checkout.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Palace Resort Spa & Casino
Responded 1 week ago
Dear Yessenia l, First of all, I want to thank you for sharing your impressions of our Grand Palladium Palace Resort & Spa with thousands of travelers through TripAdvisor. We really regret not having exceeded your expectations on this occasion as we would have liked. Of course, as a customer-focused company, we have taken note of each of the aspects pointed out that can be improved to share them with our Management, I'm pretty sure they will be happy to take advantage of these areas of opportunities to turn them into real strengths, thanks for helping us to get better. On behalf of Grand Palladium Palace Resort, Spa & Casino, many thanks for choosing us for the enjoyment of your stay and please, receive our deepest apologies. Kindest regards! Gelson Zorrilla Hospitality Manager
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PRICE RANGE
$167 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium palace hotel, grand palladium palace punta cana, palladium punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
410
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Claim Your Listing Frequently Asked Questions about Grand Palladium Palace Resort Spa & Casino
Which popular attractions are close to Grand Palladium Palace Resort Spa & Casino?
Nearby attractions include Dominicana Rai (0.2 miles), Olasouvenirs (0.2 miles), and Mares Lounge Club Punta Cana (0.2 miles).
What are some of the property amenities at Grand Palladium Palace Resort Spa & Casino?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Palace Resort Spa & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Palace Resort Spa & Casino?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Palace Resort Spa & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Palladium Palace Resort Spa & Casino?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at Grand Palladium Palace Resort Spa & Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Palladium Palace Resort Spa & Casino have an airport shuttle?
Yes, Grand Palladium Palace Resort Spa & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Palladium Palace Resort Spa & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Palace Resort Spa & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Palladium Palace Resort Spa & Casino?
The staff speaks multiple languages, including Spanish, French, and Russian.