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Grand Palladium Palace Resort Spa & Casino

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GreenLeadersPlatinum level
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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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6,230 Reviews from our TripAdvisor Community

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Showing 2,295: English reviews
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Cortland, New York, United States
Reviewed 2 days ago NEW

Stayed here last week for Spring Recess and really enjoyed it. My thoughts: 1. Food- DELICIOUS! A lot of variety at the buffet. Many a la carte restaurants- make a reservation! Did not love the Indian restaurant- would not recommend it. Italian restaurant was delicious and hibachi restaurant was delicious. Hibachi restaurant was LOUD. Definitely a place for family fun...

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Helpful?
2Thank cortlandteacher
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear CortlandTeacher, We appreciate your comments regarding your stay at Grand Palladium Palace Resort, Spa & Casino on Trip advisor! It is always a pleasure to receive positive feedback from your stay. I will share your comments with our team, who I am certain they will be encouraged by your remarks. As company- oriented to the excellence in services around...

West Bloomfield, Michigan
Reviewed 2 days ago NEW

I would recommend this resort to EVERYONE I know. It is beyond perfect and the service is beyond me. The restaurants are amazing, the beaches are beautiful & the nightlife is great. The excursions are a MUST! book your excursions with andres through island sun! I will always return to this resort, nothing compares, they treat you like royalty! ❤️😍😍😍

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Helpful?
Thank gisellealmeida0918
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear GiselleAlmeida0918, First of all, we would like to thank you by your preference in selecting our Grand Palladium Bávaro Suites Resort & Spa for your holiday, as well as by letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focusing our efforts and dedication to continuously improve the quality of...

New York City, New York
Reviewed 2 days ago NEW

The hotel experience was great and the service was amazing. I will recommend this hotel to anyone that visits punta Cana. The food is great and the quality is amazing. Overall the place isn't great and I plan on returning next year. The bell boy delves was great to me and my girlfriend. Thanks for everything. 🌴🌴🌴🌴🇩🇴🇩🇴🇩🇴🇩🇴😍😍

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Helpful?
Thank mannycastillo18
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear MannyCastillo18, First of all, thanks a lot by choosing our Grand Palladium Palace Resort & Spa as your preferred destination, as well as by the precious time you have taken to post your review. We also take advantage of this opportunity to invite you once again to discover the tropical colors of the Caribbean in an exceptional luxurious setting,...

Reviewed 3 days ago NEW

When my friend and I checked in to the grand palladium palace resort, spa & casino and the bell boy named Rapheal, took us to our room and we saw that it was only a queen size bed. My friend got upset and Rapheal told her no worries I will handle it and it got on the phone and talk...

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Helpful?
Thank lillivian j
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Lillivian J, Thank you very much for sharing a positive review regarding our Grand Palladium Palace Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I...

Buenos Aires, Argentina
Reviewed 3 days ago NEWvia mobile

I am writing this one again because someone seems to have censored my last review. I had a terrible time, I am not going back to the Grand Palladium Palace, not even for free. The Good At the beach Everything is included (except premium drinks and lobster) Breakfast The Bad The All-inclusive experience is subpar -cannot book restaurants in advance...

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1Thank Aldo A
London, United Kingdom
Reviewed 4 days ago NEW

We had nice time during our two-week holiday. The buffet is nice and we always have plenty of choice. The wifi is very good not only in the room or lobby but at beach. Staffs are very friendly although the service of buffet restaurant is quite slow. Used hotel app to book the restaurant is very easy.

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Helpful?
Thank solondon2008
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Solondon2008, First of all, thank you by your preference in selecting Grand Palladium Palace Resort, Spa & Casino as your vacation destination and by the precious time you have devoted to share your experiences.We are also excited of learning we were able to meet your expectations. We thank again for your constructive observations. If your vacation plans towards Punta...

Reviewed 4 days ago NEWvia mobile

One of the best resorts I've been to. Stayed in iberostar punta cana, hotels around Cuba, Thailand and Europe and can honestly say it's up there with the best. Best things are the food is 5*, it's great how you can eat at the 7 restaurants (although yes we did have the odd issue). Resort is massive and grounds kept...

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Helpful?
Thank Pedromendez565
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear PedroMendez565, On behalf of the family of Grand Palladium Palace Resorts, Spa & Casino, please receive our gratitude by chosing us as your preferred destination as your special getaway. I also thank you by such valuable review. We are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. We...

Surrey
Reviewed 5 days ago NEW

The Grand Palladium consists of a complex of 79 acres comprising 4 separate 'hotels'; Royal Suites, Palace, Bavaro & Punta Cana. We stayed in the Palace. Everyone can use everything with the exception of a section of beach and 2 restaurants which are solely for guests of the Royal Suites. On the whole it was 'Nice' (damned with faint praise)...

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Helpful?
Thank Lothlorienlass
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Lothlorienlass Many thanks for your preference in selecting Grand Palladium Palace Resort, Spa & Casino for your recent holidays. We carefully reviewed all your observations and we would like to express our most sincere apologies by this unexpected events and hope you to understand that some times the high amounts of requests upon arrivals can cause certain delay at...

Glen Gardner, New Jersey
Reviewed 5 days ago NEW

Hard for English speaking guests to understand staff. When checking in, no one explained the use of the facilities and it was hard to find food because we arrived when restaurants were closed after lunch. Breakfast ends at 10 am. So it was hard to sleep in as well. We felt the staff wasn't that friendly or helpful. The shower...

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Helpful?
Thank tinagski
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Tinagski, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Palace Resort, Spa & Casino. We truly lament your dissatisfaction with regard to some of our services and facilities, we have taken your observations into account and will take corrective measures to avoid future repetitions; As far as our gastronomic...

Jackson, Wyoming
Reviewed 5 days ago NEWvia mobile

Let me start by saying, the beach and property is beautiful and well kept. The pools are great and they have a lot of them between all 3 properties. The shows at night were also great. The decent: drink brands, variety of food places. They also provide shuttle to areas of the properties, like the sports bar, sporting area, hotel...

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Helpful?
1Thank Travel R
ltajes, Director de Relaciones con Clientes at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Travel R, First of all, we would like to thank you for taking your time in order to share your experience on Tripadvisor. It is a pleasure to hear that you have appreciated our beautiful beach and facilities and you like our night shows. On the other hand, I should inform you that the app is a useful tool...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $191 - $1,278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
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Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#11 Casino Hotel in Punta Cana
#15 Top resorts Hotel in Punta Cana
#16 On the Beach Hotel in Punta Cana
#17 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travelers.
689 questions
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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for ocean FRONT if you want to walk onto your deck and look directly at the beach.”
cortlandteacher, 2 days ago | Read review
“Junior suite in front of pool good view”
gisellealmeida0918, 2 days ago | Read review
“the room by the pool was very convenient”
lillivianj, 3 days ago | Read review
“Amazing access to suites”
m1rhaniya, 6 days ago | Read review
“Couples suite”
rameezafzal55, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question