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Sirenis Punta Cana Resort Casino & Aquagames

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Traveler (11202)
Pool & Beach (2495)
Room & Suite (1829)
Overview
  • Excellent40%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible7%
Travelers talk about
“tropical suites”(126 reviews)
“jade restaurant”(68 reviews)
“aqua park”(79 reviews)
Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (9,377)
There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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All reviewstropical suitesjade restaurantaqua parka la carte restaurantsanimation teamjames bondpool barsaona islanddominican republicbuffet restaurantlobster dinnerfantastic holidaysteaktwo double bedskids clubspeed boatsecond week
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21 - 25 of 5,082 reviews
Reviewed 2 weeks ago

I want to say that the concierge services for the premium members Mike and the manager Montero stepped up to make our time at the resort special. One of our bartenders Salserin was always pleasant and upbeat and smiling to make the guests feel welcomed....More

1  Thank 932marc
Response from Aquagames, Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Dear Mr 932marc, We are proud to know that our team meets the objective of providing the best to you and your loved ones, be assured that your comments will send to the people who you mentioned because for us there is no greater reward...More

Reviewed 2 weeks ago via mobile

Just a heads up, if you go to a meeting and you are already a member you will win the raffle but all they do is add 7 nights to your package which you still have to pay for so in theory it's a joke...More

1  Thank edwardstracy21
Response from Aquagames, Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Dear Mr edwardstracy21 We are sorry that certain aspects of your stay did not meet your expectations. We would like to apologize for the inconveniences you experienced with or raffle. Please contact me at assistantmngr.dr@sirenishotels.com in order to treat your case more closely. Best Regards,...More

Reviewed 2 weeks ago

We were a group of 10 (50-60yrs) travelling cousins together, but all had different packages. Customer service did their best to accommodate our group celebrations. Rooms were very clean, whole resort was spotless. Beach is long enough to have different sections. I am from Montreal,...More

Thank annach61
Response from Aquagames, Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Dear Mrs annach61, We are truly honored by your review! Thank you so much for taking the time to write such a detailed review of your stay with us. Your words make us feel very proud and we are all glad to know that we...More

Reviewed 2 weeks ago via mobile

This hotel was a great place to bring a family...staff was super friendly and the family suite style rooms were perfect. It is nice to be able to have the kids have their own sleeping space. It was under renovation when we stayed, but the...More

1  Thank enoobrien
Response from Aquagames, Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Dear Mr enoobrien, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard on ensuring the quality of our services. Glad to hear you like our recently renovated rooms,...More

Reviewed 2 weeks ago via mobile

Just want to tell how Alvin goes above and beyond to get you involved with The entertainment part of my vacation. And the man is good with the kids and the adults to make sure it’s a family fun time. He is a loyal asset...More

2  Thank Stanley P
Response from Aquagames, Manager at Sirenis Punta Cana Resort Casino & AquagamesResponded 1 week ago

Dear Mr Stanley P, First l I have to thank you for your review. Overall I can definitely see you had a great holiday with us, thank you for your review about of staff member Alvin, we are glad to hear that he provided a...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Casino and Gambling
Tennis Court
Outdoor pool
Details
Price range
$149 - $424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Punta Cana
#45 Casino Hotel in Punta Cana
#66 Top resorts Hotel in Punta Cana
#70 Spa Hotel in Punta Cana
#70 On the Beach Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$149 - $424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Punta Cana
#45 Casino Hotel in Punta Cana
#66 Top resorts Hotel in Punta Cana
#70 Spa Hotel in Punta Cana
#70 On the Beach Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (11202)
Pool & Beach (2495)
Room & Suite (1829)
Dining (681)
Family and Play Areas (231)
Amenities (35)
Business Center & Event Rooms (20)
Questions & Answers
Ask a question
mobay67
April 16, 2018|
AnswerShow all 4 answers
Response from Mark O | Reviewed this property |
I have been there 6 times I'm not a member or anything,just enjoy this place.dont believe the negative reviews.its easy to have a bad vacation if small things bother you
3
Votes
Room Tips
"Make sure you book in their new section - the old section was disgusting!"
Read review
"Tropical side is now renovated, corner room 3907 was lovely for a 1st floor"
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"Pick a room in the Tropical Side of the resort. It is renovated. We were in 43 block with a beach and pool..."
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"Block S is in a wonderful location, although a good walk from the lobby."
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