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Sirenis Punta Cana Resort Casino & Aquagames

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8,274 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,543: English reviews
Wall, New Jersey, United States
Reviewed February 16, 2015

After reading lots of poor reviews about Sirenis Punta Cana, I was a bit apprehensive after booking. Needless to say - Sirenis exceeded my expectations. The buffet was excellent, the staff was courteous and friendly. The place is very large. The private villas are immaculate. A bit outdated - but perfect for a family. The pools, beaches and shops were...

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Helpful?
14Thank Jane C
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jane C, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort so I can ensure you and your family...

Quebec City, Canada
Reviewed February 16, 2015

I and my extended family (6 adults and 2 children) stayed at the Sirenis for 7 days in February. We had a wonderful time and collectively truly enjoyed our beach vacation. There were so many things that Sirenis got perfectly right! The atmosphere was very laid back and relaxed with enough going on to keep you occupied if that is...

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Helpful?
5Thank sirrocco23
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi sirrocco23, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I’m happy to hear the rooms I assigned for you. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to...

Toronto, Canada
Reviewed February 15, 2015

This was my forth trip to the Dominican Republic (and probably my last). I found the Sirenis to be quite typical of the resort offerings on the island in this price range. The hotel is remotely located - nothing within walking distance. Not serviced by public transportation. Beautiful grounds - as a true lover of tropical plants and flowers, I...

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Helpful?
8Thank tlcjr60
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi NeedSomeInfo, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Please don’t hesitate to write me if you want to discuss your situation further at assistantmngr.dr@sirenishotels.com or if you decide to...

Caledon, Canada
Reviewed February 15, 2015

We just got back yesterday from vacation. We had 14 in our group and none of us would ever good back. Geared to the Europeans. I would say it is a 3 star if that. The good, lots of kids if your a family, grounds are beautiful. Beach is wonderful but don't walk at night as we heated some lady...

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Helpful?
5Thank Pamela P
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Pamela P, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Just to clarify, the pool does have chlorine as we...

Reviewed February 13, 2015

At first glance the resort is beautiful. The grounds are well kept and the aqua park looks amazing. Other than that there was not too much I would recommend. The worst was that 7 out of 9 of us got sick from the food. A lot of the food they served us at the buffet was not fresh. One night...

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Helpful?
6Thank ataverner
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi ataverner, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. In regards to the food and kitchen, we pass all the...

Red Deer, Canada
Reviewed February 13, 2015

We travelled here with all of my family from January 23 - January 30th. There were 14 of us in all with children ranging in age from 3-18. We stayed on the Tropical side in a junior suite in building H, rooms 006, 102, 103 & 104. We travelled with Airtransat which I have to say was awesome. If you're...

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2Thank mishi_moore
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi mishi_moore, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want to discuss any issues or if you are thinking of...

Griswold, Connecticut
Reviewed February 13, 2015

This resort is very nice. Its an all exclusive resort. They maintain it very well. Beautiful gardens and flowers everywhere. We had an ocean view room. This was very convenient to walking to the beach, it was a minute walk away. When it was time to walking to the lobby or to the buffet area then it was a much...

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Helpful?
1Thank Gary M
Management response:

Hi Gary_Mather, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay in general. As per your other comments, they will help us improve the quality of the services we offer. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come back to our resort. It...

Ottawa
Reviewed February 12, 2015

We stayed at this resort Jan 25-feb1 on the tropical side in a junior suite. I travelled with two other families and we all have children ranging from 1 year old to 9 years old. The place was very clean and beautiful. The pools were great as was the beach. We were a little nervous going as we read some...

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Helpful?
6Thank Jenan55
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jenan55, Thank you very much for taking time to share your holiday experience with us. It’s a pleasure to hear that you had a lovely holiday at our resort in general. Please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com for anything you might need in a future stay. It will be a pleasure to welcome you again in the...

Winnipeg, Canada
Reviewed February 12, 2015

When arriving at resort, first over-all impressions are great because the grounds are very nice - however after being there for a couple of days, you see why this resort is not a 4 star - beds are hard like plywood - the food is quite poor - birds flying in restaurant and making nests in there also, service quite...

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Helpful?
5Thank Michelle T
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Michelle T, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you...

Winnipeg, Canada
Reviewed February 11, 2015

This hotel was decent. We've stayed at better though. One of my biggest complaints was the numbers of smokers! Holy smokes (pun intended)!!! There were SOOOOO many guests who smoked--mainly the French/European. It was unreal. And they were not considerate of those who didn't smoke. They just blew smoke everywhere and didn't care. In Canada, smoking is disgusting and banned...

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Helpful?
3Thank AmaralFamily2013
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi AmaralFamily2013, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. I’m glad you had a good stay with us in general. Don’t hesitate to contact me personally at assistantmngr.dr@sirenishotels.com if you want...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $115 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#62 Top resorts Hotel in Punta Cana
#64 Spa Hotel in Punta Cana
#65 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travelers.
1,166 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“south side near the beach are closer to casino so a bit noisy but quiet during the day.”
 of 5 bubbles Mstojic, 4 days ago | Read review
“A210 great:):)”
 of 5 bubbles michalgosudarski, 1 week ago | Read review
“H building on Tropical side was in good shape and perfect location halfway between pool and buffets.”
 of 5 bubbles ColdMama, 1 week ago | Read review
“Tropical Side - M building - we had no issues”
 of 5 bubbles TAJ112016, 1 week ago | Read review
“We stayed in the Junior Suite. TERRIBLE TERRIBLE! Room was gross!”
  • patches on the walls
  • tiles in our room where all like this
  • scuffs on the wall throughout the room
  • broken, rusted and dirty sink/faucet
  • bath tub and drain both rusted, and painted over with peeling paint
  • mold on the ceiling
  • stains found on our bed sheet on the first night arriving to our room
  • rusted, and dirty bath tub handle. was grossed out to even touch
 of 5 bubbles 8lucy23, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question