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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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8,278 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,545: English reviews
Reviewed May 2, 2015

The review titled "Hell is Better"... RIGHT ON! I read the reviews, good & bad and did extensive research before I booked a 4 night get away with my husband & 2 teenage boys. Out of about 4800 reviews only about 800 were poor/terrible. I thought how bad could it be? IT WAS THAT BAD! Thanks goodness we only booked...

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Helpful?
4Thank Lgrenfield
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Lgrenfield, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want to discuss these issues in more details. If you come back to Punta Cana in...

Roswell, Georgia
Reviewed May 1, 2015

We traveled to Sirenis Punta Cana Saturday April 26 for what was supposed to be an 8 night stay booked thru travel agency Transat. We had booked travel to overlap with other family that had chosen this destination and had booked thru Transat. My wife and I have 2 kids (ages 3 yrs and 10 months) that stayed at Sirenis...

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11Thank Jeff A
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Jeff A, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to...

Baltimore, Maryland
Reviewed May 1, 2015 via mobile

This place was awesome. The staff was so nice the food was good in the buffets. The place is very clean our room was wonderful. I loved it here. We stayed somewhere else the first time we had came to punta Cana and were unsure weather we would come back glad we did because I would go back to this...

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2Thank Ashlie1122
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Ashlie1122! First of all I have to thank you for taking the time to write your review and I’m glad to see you enjoyed the great services of our team. I leave you my email address if you decide to come back to make your holidays as great as the one you just had: infodominicana@sirenishotels.com. Best regards, Veronika Salikova...

Reviewed May 1, 2015 via mobile

We arrived at the hotel around 5 ish after a a 5am start and a 9 hour flight we were so tired, our main problem of the whole holiday was this time at check in, very slow and unorganised. We asked in advance direct with the hotel via email to have our 2 rooms together but they didn't honour it....

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4Thank Nathanruth
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Nathanruth! First of all I have to thank you for your review. Overall I can definitely see you had a great holiday with us. I’m at your disposition for anything you might need. Please don’t hesitate to contact me at infodominicana@sirenishotels.com. Hope to have you as our guest again in the near future. Best regards, Veronika Salikova Public Relations...

st john's
Reviewed May 1, 2015

My 13 yr old son and I stayed here during the week of April 13th-20th and we had a Fabulous time The staff were excellent and aimed to please, a Big Thank you to Welding he greeted us every morning and helped make our trip an enjoyable one.We miss you Welding! if you have problems with your room or service...

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2Thank marsily911
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear marsily911! I’m very glad to see you enjoyed your stay with us and I’m happy to see you took the time to share your comments. I will definitely pass on your reviews to our staff, they always like to see their hard work pays off. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back...

Toronto, Canada
Reviewed April 30, 2015

We just returned from this resort today. It was ok. Nothing special. The grounds were beautiful, beach was great-- a bit more wavy then we expected. The room was your standard room with a terrible bathroom. It really needs to be updated. The food was ok nothing special--lots of selection but not any big winners. So overall is was ok...

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Helpful?
Thank Madeline F
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Madeline F! First of all I have to thank you for taking the time to write your review, this always helps us to improve our services. I’m happy to hear you liked our beach and grounds. I leave you my e-mail infodominicana@sirenishotels.com if you want to contact me personally. If you decide to come back to our resort, I...

newfoundland
Reviewed April 30, 2015

Stayed at this resort form April 7 -16 , 2015. I will say that our room was not to bad for an older hotel. CJ104 although the bathtub needed to be replaced and the toilet did not flush well. The buffets at this resort were horrible. The line ups were long and people continually butted in line, making your wait...

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2Thank frozennewfie
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear frozennewfie! Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to give me more details about your experience during your stay at infodominicana@sirenishotels.com or if you decide...

Reviewed April 30, 2015

The place is physically wonderful, most employees are very charming and smiling. The food for dinner is mostly poor and the option theme dinners are no good. DANGER The place offers timeshare and the 'concierge' in charge of reserving dinners is aiming at selling timeshare and it is almost impossible to get him to understand NO after you smiled to...

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Helpful?
2Thank Charles P
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Charles P! We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want to discuss these issues in more details. If you come back to Punta Cana...

Calgary, Canada
Reviewed April 30, 2015

The entertainment staff on the "animation super" team are awesome! They run lots of fun games/events/activities all day/night that keep you having fun and meeting lots of other people at the resort. Manuel, Alvin, and Mario in particular were great; they get to know you by name and get you involved and having fun. The premium upgrade would have been...

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Helpful?
1Thank Melissa5656
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Melissa5656! Thanks for taking the time to share your comments with us. I’m happy to hear you encountered everything you needed here at our Resort, and that you loved our animation team. I invite you to contact me at infodominicana@sirenishotels.com when you are planning you next vacation to our resort so I can ensure you and your family spend...

Lower Sackville, Canada
Reviewed April 29, 2015

Oh joy. Only 4 hours wait to be checked in and they wanted us to leave our luggage in the middle of the reception area. Now a days any unattended bag anywhere should be a concern to a traveler. Room was okay but had a musty smell with the maid doing the bare minimum. I go to metal detect and...

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Helpful?
2Thank Sarkany2015
Aquagames, Public Relations Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Sarkany2015! Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking of coming back to our resort....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $115 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#62 Top resorts Hotel in Punta Cana
#64 Spa Hotel in Punta Cana
#65 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travelers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travelers.
1,168 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I hear that section M is better if you must be there”
 of 5 bubbles jld70, 2 days ago | Read review
“south side near the beach are closer to casino so a bit noisy but quiet during the day.”
 of 5 bubbles Mstojic, 5 days ago | Read review
“A210 great:):)”
 of 5 bubbles michalgosudarski, 1 week ago | Read review
“H building on Tropical side was in good shape and perfect location halfway between pool and buffets.”
 of 5 bubbles ColdMama, 1 week ago | Read review
“Tropical Side - M building - we had no issues”
 of 5 bubbles TAJ112016, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question